Comdial Execumail Voice Processing System 6.5 Instructions Manual

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Learning ExecuMailLesson 2: Reviewing System features25
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QuickStart APPLICATION Page 1
is shown.This is one of two 
QuickStart screens found on the voice mail system. The
QuickStart Application Screen contains at least 6 pages of information. (If your
system has an optional feature package installed, you have more than 6 pages.)
These pages organize many of the basic operating details for the system.
This first page gives an overview of how your system is configured. It...

26Lesson 2: Reviewing System FeaturesExecuMail6.5_ 1.
Press: 
PJabed clears from the Site name field.
@works lyonimmediately after the mistake. You must realize your mistake
and press 
@ before moving to another field. Once you move the cursor to
another field (by pressing 
(~),lXG5J and so on), your change is stored.
In this case, you’ll have to move back to the field and edit it back to its original
state.
QuickStart Application Screen, Page 2
7
10. Intro (Hello, this is...):QP i- 

Learning ExecuMailLesson 2: Reviewing System Features27
Special Port Options: Settings in this area control the way the system
works with special telephone equipment.
QuickStart Application Screen, Page 3
Alternate System IDS for Special Operators on each Port:Press: 
@gQuickStart APPLICATION Page 3
is shown.The 
QuickStart Application Screen, Page 3 handles the setup for the System
Operator Box. The System Operator Box lets the system handle “operator” calls
very flexibly. It is discussed in detail in...

28Lesson 2: Reviewing System FeaturesExecuMail6.5The 
QuickStart Application Screen, Page 4 controls date, time, and schedule-related information. The screen is divided into 4 areas. Let’s look at each one.
System Date and TimeIt is important that the system calendar and clock settings are correct, since the
system adds the recording date and time to each message.
The date is set in the Todays date field. If the date is wrong, simply type the
corrected date here. The Time Now field shows the current...

Learning ExecuMailLesson 2: Reviewing System Features29
Schedule 
#l (the first column shown on screen) is used by the system
automatically. Alternate schedule numbers are entered by port at the bottom’of
QuickStart Application Screen, Page 1. This is useful when different parts of an
organization operate at different times. For example, customer service might stay
open several hours longer than the front desk.
Note that the Schedule 
#I, Schedule #2, and Schedule #3 columns each contain
a field that...

30Lesson 2: Reviewing System FeaturesExecuMail6.5
!
QuickStart Application Screen, Page 5.  .  .  .  .  .
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Personal ID: 8XIHold/Archive msqs:0 /2days 1
t
Access: PCBF>TransferTransfer?...

‘.learning 
ExecuMailLesson 2: Reviewing System Features3 1Maximum Message Life: This field sets how many days a new message
will be held before it is deleted automatically. A new message is one that has not
been heard by a subscriber or guest. Once a message is heard by a subscriber or
guest, it is called an old message. A setting of “999” keeps new messages
indefinitely.
Call Report Aging: The system can produce a number of different reports
that summarize call processing activity. Data about system...

32Lesson 2: Reviewing System FeaturesExecuMail6.5
Personal ID. It is preset to 4 tries. After this number of tries, the caller is
disconnected or transferred to another extension. This is a security feature, which
slows down the person who might be trying to enter the system by guessing at
Personal 
IDS.Bad ID 
Goto-->:This field can contain a System ID which a caller is
transferred to if the caller repeatedly dials invalid 
IDS.Record pauses :When a caller pauses while speaking, the system must
decide...

Learning ExecuMailLesson 2: Reviewing System Features33
Error notices to:This field sets the system to send a voice message
when certain system errors occur. This field is usually set to 0, to make the error
notices available to anyone with public message access. To send the error
notices to one or more subscribers, you may also set the field to one or more
Extension 
# IDS, separated by commas.
ID for Alpha Directory: When the voice mail system answers, a caller
can dial an extension number directly to...

34Lesson 2: Reviewing System FeaturesExecuMail6.5Ringback call transfer types, in the Rings field you also set the number of rings
the voice mail system should wait before taking an action.Rings:
The number of times the voice mail system rings the fax machine’s
extension before taking the action specified in the Alt Action field. Applies to
Await Answer and Wait for 
Ringback call transfer types only.Holding? This field controls whether callers are allowed to hold if the fax
machine’s extension is busy....