Comdial Execumail Voice Processing System 6.5 Instructions Manual

learning ExecuMailLesson 1: The Screens & Keyboard15
Type:TOM[=]QuickStart APPLICATION Page 1 isshown.
ortype:866(W)That’s all there is to signing in as system manager! Since signing-in is easy,
remember to change your Personal ID regularly to protect system security.
NOTE:If you cannot sign in, your installer or another system manager may
have removed or edited Thomas Jefferson. If you cannot sign in as Thomas,
use your actual Personal ID or contact your installer for a System ID to use for
training....

16Lesson 1: The Screens & KeyboardExecuMail6.5:
:As an added security feature, the system automatically signs you out if there is no
keyboard activity for several minutes. This protects the system if you forget to sign
out or if you are distracted by a long interruption.
This feature is great when it works as anticipated, but since you’ll be pausing to
read as you use these lessons, you might find yourself unexpectedly signed out
on occasion. Automatic sign out takes place in two stages. First, after a...

Learning ExecuMailLesson 1: The Screens & Keyboard17The Console Screens
:i:i;;;;&‘;‘i,:i.>::zj: .y. . ., . . . . . . . .
. . . . . .. . . . . .:.:Voice Prompt
Next ScreenPrevious Screen
Moving between pages of a single screen
Figure 1: Screen Organization 

18Lesson 1: The Screens & KevboardExecuMail6.5
alphabetical order by last name, so you’ll. see the directory page for the first
person, alphabetically, in your organization. We’ll discuss lineby-line details of
this and other screens in the next lesson. For now, just concentrate on the overall
screen organization.
I
NOTE: You may see a subscriber who has a name that begins with a letter(like 
JPD) or an extension number in brackets (like {loo)). These occur
when a subscriber enrolls him- or herself by...

Learning ExecuMailLesson 1: The Screens & Keyboard19You have moved forward through all 6 screens. If you were to press 
IF6) once
again, you would return to the 
QuickStart Application Screen. As practice though,
use 
[F5) to move backward to where you started...
Press: 
@VOICE PROMPT EDITOR isshown.Press: 
[F5)TRANSACTION DIRECTORY~~~~~~~.Press: 
IF5)GROUPS isshown.
Press: [F5)PERSONAL DIRECTORY~~~~~~~.Press: 
[F5)QuickStart APPLICATION Page 1
is shown.Unlike the 
a and (F61 keys, the [PSDn) and [psup)...

20Lesson 1: The Screens & KeyboardExecuMail6.5You’ll jump to the Personal Directory most often. Try it now...
Press: 
l=JgPERSONAL DIRECTORY isshown.
The Role of a System ManagerEarlier, we said the system manager is the person who 
enters and maintains
subscriber and other information that the system uses for processing calls and
controlling operations. This is a limited view. As system manager, you are also
the person responsible for the acceptance of the system by other staff members.
Ultimately, you...

Learning ExecuMailLesson I: The Screens & Kevboard 21
Plus, your job is made much easier by 3 things:
nSubscriber education is easy. In most cases, subscribers teach themselves
how to use the system simply by listening to the enrollment conversation.
The system guides a new subscriber through setting up a voice mailbox with
easy yes-and-no questions. Or, subscribers can learn about the system by
reading the User’s Guide.n
Your installer has eliiated a lot of the details for you by configuring
many system...

22Lesson 1: The Screens & KeyboardExecuMail6.5
names and locations of the system components, location of power switches
and other important controls, and how to optimize the system’s hard disk and
make backups of the system software and database files.n
Ongoing technical maintenance. This includes servicing the systemcomputer and other components as needed, and system expansion and
enhancement. Examples are: increasing the number of telephone lines
answered, updating system software, and implementing...

Learning ExecuMail
Lesson 1: The Screens & Keyboard 23
(ClrlHA) for QuickStart Application Screen
(CHAP for Personal Directory Screen
@@J for Groups Screen
(ClrlHP) for Voice Prompt Editor Screen
[ctrlHsl for QuickStart Switch Setup Screen
(ClrlHT) for Transaction Directory Screen
Additional information
Please see these Reference Manual topics for discussions related to this lesson:n
Port Applications
w System Manager
,
._ 

24Lesson 2: Reviewing System FeaturesExecuMail6.5;’ :
Lesson 2: Reviewing
System FeaturesIn Lesson 
1, you took a brief tour of the six screens that the voice mail system
uses to process calls and control operations. In this lesson, you’ll take an in-depth
look at each of these screens. We’ll discuss specifics of how each screen is
organized and used, and what information each screen contains. In the process,
we’ll introduce you to the Reference Manual and other learning guides by
showing you where to...