Comdial Execumail Voice Processing System 6.5 Instructions Manual

Learning ExecuMailLesson 5: Message Groups 85
. ..and then starts over at the beginning of the conversation.
Press~: ***
. ..and hang up.Since you are currently signed in as “Chris Aaronson” at the system console, you
can’t call into the system as Chris, too. The system recognizes the conflict restarts
the system conversation. Don’t confuse this with the local connect feature; you
simply can’t be signed in as a system manager and call as a subscriber at the
same time.
This also affects any subscriber...

86Lesson 5: Message GroupsExecuMail6.5Press =: 1 {“‘yes”}“Okay, 1’11 record your message now. ”
Say:“Hi. We’ve changed administmtors for the
gmup health insumnce plan. Cbvemge is now
through 
Metro International Insumnce. This
change takes 
effect next Monday, the 21st. For
details, contact 
Mw Howard Her extension
is... ”
Whoops! You forgot the extension number and need to look it up...Press 
w: 8“Recording paused. Press pause to continue
recording. 
”
Touchtone “8” pauses the recording for up to 2...

‘. _’
Learning ExecuMailLesson 5: Message Groups 87
Then, you’ll hear. the message...
“The message is...‘Hi. We’ve changed
administrators for the group health insurance
plan... 
’ ”
Listen to the message up to the end of the telephone number. Assume you
missed the telephone number because Chris spoke too fast...press 
*: 7“...Howard. Her extension is 331... ”
Touchtone “7” lets you “back up” a message by reversing it slightly as it plays
back.Press=:77
“administrators for the group... ”
Touchtone “9”...

88Lesson 5: Message GroupsExecuMail6.5the field Skip back time on # located on the 
QuickStart Application
Screen, Page 6. Note that “W touchtone can substitute for “7” during message
playback, but the “7” touchtone only works for moving backward through
messages, not voice prompts. You 
can also press the # key to stop recording and
immediately start over if you make a mistake when you are leaving someone a
message.
Overall, 
I’*”and “w’ have many uses during a conversation with the system. See
the...

Learning ExecuMailLesson 5: Message Groups 89
Summary
3.Press the (Space) twice to highlight Security Code. Press
[t-IEnter).Thesystemasksyou Do you want to delete the
SECURITY CODE for this subscriber?
4.Press (-1.
5.Have the subscriber immediately call in and set a new security code.
NOTE: The Personal ID for a system manager does offer system security.Unlike other subscribers’ Personal 
IDS, a system manager’s Personal ID should
be changed at the console, and changed 
often. A system manager’s...

90Lesson 5: Message GroupsExecuMail6.5
In addition to the subscriber’s User’s Guide, please see these Reference Manual
topics for discussions related to this lesson:n Guests
n
Message Groups
n Security Codes
For Further Study
There are several advanced features that we did not discuss in these lessons.
These features may have been configured for you by your installer.
While you don’t need to understand these features to be a successful system
manager, they do represent the “heart” of the system’s...

Learning ExecuMailLesson 5: Message Groups 91greetings and listened to them, delete them so that the system uses the
“default” subscriber greeting once again.
nSet and change security codes for several of the sample subscribers. Practice
deleting a security code as system manager.
nTo understand how a subscriber will approach the system, use the User’s
Guide to experiment with the system.
l
Experiment with the message delivery and transfer portions of the setup
options subscriber conversation. Try adding...

92Lesson 5: Message GroupsExecuMail6.5press: [-Enter)The message group is deleted.
Once you delete a group, the system returns to the page for the next group,
alphabetically, in the Group Screen directory.
To delete the remaining two sample groups, first find the correct Groups page.
Then, repeat these last three steps twice more. Remember to confirm that you
have the correct Group page on-screen before you press 
a.Next, you’ll delete each of the sample subscribers, starting with Chris Aaronson.
Press:...

Learning ExecuMailPress: 
[F7)Lesson 5: Message Groups 93
This Subscriber is highlighted
onthe DELETE MENU.
press:[izGEnter)Do you want to COMPLETELY
delete this subscriber and all
associated groups and boxes?
(Y/N) :
press:[Enter)Jan Xavier deleted.
The Personal Directory page for “Hugh Yale” should be on-screen now. If not,
use 
[PSDn) to move to the correct directory page.
Repeat these two steps (press 
0, then (W IEnterU for Hugh Yale
and these remaining 5 sample subscribers:
Delete: Yeoman, Mike;...

;-94Lesson 5: Message Groups
ExecuMail6.5/j.!
nIf you do delete Thomas Jefferson, or change Thomas’s Personal ID to
something else, do allow for the possibility of alternate emergency access to
the system. A good way to ensure this is to keep two subscribers with system
manager status enrolled at all times. While the alternate system manager
might not ever work at the console, you will have another route into the
::system in the event that you forget your primary system manager password.
:-
.:
I -..