Comdial Dxp Digitech Phones Instructions Manual

							Using Your Speakerphone 
/Telephone 
Speaker 
,Volume 
Control 
/SPKR 
Button 
Speak Toward y 
Microphone Opening 
7  
						

							Using Your Telephone To Answer Calls 
Answering Outside Calls 
A call that rings on an outside line sounds long single tone bursts and 
lights the line status light. The light flashes red for any ringing line. 
When you hear outside ringing (long single tone bursts) and observe a 
flashing light, answer the call as follows: 
l press button of ringing line (the one with the flashing light), 
l lift handset to talk. 
NOTE: Your telephone may be equipped with a feature called ringing line 
preference. With this feature, you merely lift the ha&et to mer a ring- 
ing line instead of pressing a line button fist. 
A Its wering Intercom Calls 
An intercom call is made from one system telephone to another. An in- 
tercom party can call you through your telephone speaker or ring your 
telephone if they desire (intercom ringing sounds two short tone 
bursts). Voice calls can be blocked. See the discussion 
titled BZocking 
Voice Announced Calls 
for details if you wish to activate this feature. 
When you hear a short tone burst followed by a caller’s voice, 
l speak toward the telephone to answer the caller. Lift handset if 
privacy is desired. 
When you hear intercom ringing (two short ring bursts), 
l lift handset. 
To answer a call that is ringing on a group intercom number, 
l hear ringing and notice flashing group intercom button, 
l press group intercom button, 
q 
a press ANSWER button if one has been programmed for your 
telephone, 
l begin talking when on a speakerphone or lift handset when 
answering from a monitor telephone. 
8  
						

							Using Your Telephone To Answer Calls 
Note: If your telephone is arranged to automatically answer a ring when you lift 
the ha&set, you ah not need to press the group intercom button. Also, if 
the programmer has not arrangedfor your telephone to answer group in- 
tercom calLr, you will not be able to do so. 
Proarammable < 
Butffns (May 
include installer-  
programmed 
Answer button) 
A 
A Typic :al Line/ 
Status Light 
/ 
Typical 
Line Button J 
/ / 
/  AW71 -Intercom 
Button 
._.-.- 
L 
Speak Toward 
Microphone 
Opening to Answer 
Intercom Call 
9  
						

							Using Your Telephone To Answer Calls 
Answering Calls At Monitored Stations 
Your telephone may have the personal intercom number of another telephone 
appearing at a button location. You can use the light associated with this but- 
ton to monitor the status of that telephone and you can press the button to 
make a call to it if you wish. The associated light is known as the busy lamp 
field, or BLF light, and the button is known as the direct station select, or 
DSS button. 
If the installer/programmer arranged for your telephone to have the station 
monitoring feature, the BLF light shows activity status at the monitored 
telephone. Also, your telephone may include a DSS STATUS button. If it 
does, you can use it to switch from monitoring all telephone activity to just 
monitoring its personal intercom activity. 
To monitor another telephone, 
l observe the BLF light indications next to the personal intercom ap- 
pearance (DSS) button: 
Off = idle 
Flashing = ringing 
Fast Flashing = on hold 
On =busy 
NOTE: 
If you do not have the station monitoring feature, the BLF light 
shows just the following information: Ofi= idle, On = busy. 
To call an idle monitored station or to answer one that is ringing, 
l note the BLF light condition, 
l press assigned DSS button, 
l lift the handset to talk. 
NOTE: If you place this call on 
hoki or ifyou tran$er 
it to another telephone, 
the BLP 
light turm o# 
You can retrieve the call 
by pressing TAP. 
include installer- 
IO  
						

							Using Your Telephone To Answer Calls 
Answering Night Transferred Calls 
The attendant can place the system in the night transfer (of ringing) 
mode of operation. In this mode, the only telephones that ring on in- 
coming calls are those that are installer-programmed to do so. 
Additionally, the system can be installer-programmed into night answer 
zones (up to four) with a loud bell associated with each zone. The loud 
bell sounds when the night transfer of ringing feature directs incoming 
calls to its zone. 
If your telephone rings, 
l press line button with flashing light, 
l lift handset to talk. 
When you hear a loud bell ringing anywhere in the system, 
l press ITCM or any other assigned intercom button, 
l dial 65 through 68 to select ringing zone (1 - 4) that the bell is in, 
q 
l dial 69 to answer any ringing zone, 
l lift handset to talk. 
v ‘ITCM Ah212 Button 
17  
						

							Using Your Telephone To Answer Calls 
flaking 4 Call Pick-Up 
Often, telephones are arranged together in a user group by the system 
installer. When your telephone is so arranged, you can answer calls 
that are ringing at other stations within your particular group. Also, 
you can answer a call that is ringing at any telephone in the system if 
you know that telephone’s extension number. 
To answer a call that is ringing within your group, 
l lift handset, 
l press ITCM or any other assigned intercom button, 
l dial#4. 
To answer a call that is ringing at any telephone in the system, 
l lift handset, 
l press ITCM or any other assigned intercom button, 
l dial% 4, 
l ‘dial extension number of ringing telephone. 
12  
						

							Using Your Telephone To Answer Calls 
4 
/ *  
						

							Using Your Telephone To Answer Calls 
Responding To A Secure Off-Hook 
Voice Anizouncement 
Your telephone may be arranged by your system installer to receive a 
Secure Off-Hook Voice Announcement (SOHVA) while you are busy 
on another call. 
The SOHVA announcement consists of several short tone bursts and 
then an announcement that you hear in your handset receiver. The dis- 
tant party you are currently talking to cannot hear the announcement 
made by the SOHVA caller since it is delivered to your ear through the 
handset receiver. 
You can respond to a SOHVA call in one of two ways. 
l Verbally: Press and hold down MUTE button and reply by 
speaking into the handset. Your distant party cannot hear your 
response while you hold the MUTE button down. Release the 
MUTE button to continue speaking to the distant party. 
l Non-verbally (Response Messaging): If the announcing station 
has an LCD speakerphone, you can send an attendant- 
programmed LCD message (response message) to it. To do this, 
press your preprogrammed MESSAGE RESPONSE button. 
(Refer to the section of 
this guide titled, Programming Your 
Telephone 
for instructions on how to program the MESSAGE 
RESPONSE button.) The response message appears in the dis- 
play of the telephone that made the SOHVA announcement. After 
the message appears, that telephone is automatically disconnected 
from your telephone. 
You can send a different attendant-programmed LCD message if you 
are using an LCD speakerphone that provides a UNIVERSAL MES- 
SAGE button. To use this button to respond to a SOHVA call, proceed 
as follows: 
l press UNIVERSAL MESSAGE button repeatedly until the 
desired response message appears in your telephone display, 
, 
l press #to send that message. ‘; 
, 
Note: For more information, refer to the discussion firled “Uessage Deposit.” 
14  
						

							Using Your Telephone To Answer Calls 
Handset 
Off-Hook 
00 00 
00 00 
00 00 
00 00 
00 00 
00 00 
00 00  Programmable Buttons 
(May include pre- 
programmed message 
AW21 
15  
						

							Using Your Telephone to Make Calls 
Dialing Manually 
You can press a line button to select a line and use the keypad to dial a 
number over that line. If your telephone has been given a prime line 
feature when it was installed, it will automatically select the line for 
you to use when you lift the handset. 
If you wish to prevent other users from accessing the lines and features 
of your telephone, you may do so by pressing the installer-programmed 
LOCK button and dialing an authorization code. 
To manually dial an outside number from the keypad, 
l press line button to select line (remember, selecting a line is not 
necessary if a prime line has been assigned to your telephone and 
if you lift the handset to begin the call), 
l listen for dial tone, 
l dialnumber, 
l lift handset to talk (if not already lifted). 
Dialing Automatically Using 
Stored Speed Dial Numbers 
Automatic dialing (commonly referred to as speed dialing) uses 
programmable buttons or keypad buttons at which you or the system at- 
tendant has previously stored numbers. If your telephone includes an 
installer-programmed SHIFT button, you will also have access to a 
second level of personal speed dial numbers stored at the program- 
mable button locations, Actual button programming is discussed in a 
separate section of this user’s guide titled Progrumming Your 
Telephone. Refer to it when you are ready to store numbers for per- 
sonal speed dialing. 
There are two types of speed dial numbers available for your use as fol- 
lows: (1) numbers that you store for your own use (personal speed dial 
numbers), and (2) numbers that are stored by the system attendant for 
everyone’s use (system speed dial numbers). A line choice is usually 
stored as part of any number that is to be dialed over an outside line; 
therefore, line selection is automatic when speed dialing these stored 
numbers. 
To dial a personal speed dial number while on-hook, 
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