Canon scanner imageFORMULA DRX10C User Manual

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Chapter 6   Practical Examples
■Skew Detected
Error Code: J018
Problem: A skewed document page contacted the wall of 
the transport path.
Solution: Remove and reposition the document page.
■Double Feed
Error Code: D002
Problem: A double feed was detected by the document 
length.
Solution: Remove the double fed document page(s) from 
the eject outlet, return them to the Document Feed Tray, 
and scan again. (See p. 3-22.)
Error Code: D004
Problem: A double feed was detected ultrasonically.
Solution:...

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Chapter 6   Practical Examples
2.Troubleshooting
This section describes the problems that may occur during use of the scanner and how to solve them.
Trouble Categories
The following trouble categories are addressed:
The Scanner Does Not Turn ON (See p. 6-5)
The Scanner Is Not Recognized (Connecting via USB) 
(See p. 6-5)
The Scanner Is Not Recognized (Connecting via 
SCSI) (See p. 6-6)
Scanning Is Not Performed (See p. 6-6)
Slow Scanning Speed (See p. 6-6)
Documents Do Not Feed Properly (See p. 6-7)...

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Chapter 6   Practical Examples
■The Scanner Is Not Recognized (Connecting 
via SCSI)
If the scanner’s SCSI connection is not recognized, first 
confirm the following: 
✔Are the scanner and PC connected correctly using the 
proper cable?
✔Is the scanner’s power switch turned ON?
✔Is the SCSI card in the PC operating properly?
✔Was the PC turned ON before the scanner?
IMPORTANT
When using the SCSI connection, if the scanner is turned ON 
after the PC, it may not be properly recognized by the PC.
If...

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Chapter 6   Practical Examples
If this does not solve the problem, consider the following 
possible causes:
Cause Other applications are running in the 
background on your PC.
Solution Quit all other applications that are running.
Cause Resident applications, such as anti-virus 
software, are draining memory resources.
Solution Quit all resident applications.
Cause Temporary files cannot be created in the 
TEMP folder, as there is not enough free 
space on the hard disk.
Solution Delete unnecessary...

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Chapter 6   Practical Examples
Problem The scanned image is too dark (or faint).
Cause The [Brightness] setting is not set to an 
appropriate value.
Solution If the image is too dark, set a higher brightness 
setting, or if the image is too faint, set a lower 
brightness setting.
Problem Text or images from the back side of your 
document appear in the scanned image.
Cause Brightness may be set too low.
Solution Increase the Brightness setting. Or, enable the 
[Prevent Bleed Through/Remove...

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Chapter 6   Practical Examples
3.Uninstalling the Software
Some scanner malfunctions can be resolved by reinstalling the software. Before reinstalling the software, make sure to completely 
uninstall any previous installation first.
Uninstalling the ISIS/TWAIN Driver
The following procedure uses the ISIS/TWAIN driver as an 
example. Follow the same procedure to uninstall the Job 
Registration Tool and CapturePerfect 3.0. Make sure to 
substitute the name of the software in step 3.
IMPORTANT
As always...

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Chapter 6   Practical Examples
4.Click [Yes] to proceed with uninstallation.
5.When uninstallation is finished, click [Finish]. 

Chapter 7   Appendix
1. Specifications................................................... 7-2
Unit Specifications.................................................7-2
Options ..................................................................7-4
Consummables .....................................................7-4
External Dimensions .............................................7-5
2. Option Specifications ....................................... 7-6
Barcode...

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Chapter 7   Appendix
1.Specifications
Unit Specifications
Type
Desktop sheet-fed scanner
Scannable Document Requirements
Width: 2 to 12.01 (50.8 mm to 305 mm)
Length: 2.76 to 17.01 (70 to mm 432 mm)
Weight: Page Separation Feeding: 14 lb to 32 lb bond 
(52 g/m
2 to 128 g/m2) (0.06 mm to 0.15 mm)
Bypass Feeding: 11 lb to 64 lb bond (42 g/m2 
to 255 g/m2) (0.05 mm to 0.30 mm) 
Document Feeding Methods
Continuous, Manual, and Continuous Manual
Document Page Count
Up to 500 pages of good quality paper...

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Chapter 7   Appendix
Scanning Speed (LTR/A4 landscape)
Black and White
200 dpi Simplex 130 pages/min.
Duplex 260 images/min.
300 dpi Simplex 130 pages/min.
Duplex 256 images/min.
400 dpi Simplex 82 pages/min.
Duplex 82 images/min.
600 dpi (speed priority)
Simplex 80 pages/min.
Duplex 80 images/min.
600 dpi (image quality priority)
Simplex 32 pages/min.
Duplex 64 images/min.
Grayscale
200 dpi Simplex 130 pages/min.
Duplex 260 images/min.
300 dpi Simplex 130 pages/min.
Duplex 256 images/min.
400 dpi...