Canon scanner imageFORMULA DRX10C User Manual

5-14
Chapter 5   Maintenance
3.Imprinter Ink Cartridge Replacement and Cleaning
When the optional imprinter is used, printing will become faint or nonexistent when the ink is depleted. It is recommended to keep 
a spare ink cartridge on hand.
About the Imprinter
There are two types of imprinter: the Pre-imprinter, which 
prints on documents before scanning them, and the Post-
imprinter, which prints on document after scanning them. The 
corresponding ink cartridges are installed in the following...

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Chapter 5   Maintenance
Replacing Ink Cartridges
Replace the ink cartridge using the following procedure.
IMPORTANT
After replacing an ink cartridge, run a test print to confirm proper 
printing. (See “Imprinter Testing” on p. 5-20.)
■Replacing the Ink Cartridge (Pre-Imprinter)
IMPORTANT
When the upper unit is raised, the pre-imprinter carriage moves 
to the ink cartridge replacement position. Therefore, the 
scanner must be ON when replacing the pre-imprinter ink 
cartridge.
1.Press the Open/Close...

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Chapter 5   Maintenance
CAUTION
Peel off the seal covering the nozzles of a cartridge only if you 
are going to use it immediately. Also, avoid touching the metal 
contacts or nozzles of the ink cartridge.
5.Open the carriage and insert a new ink cartridge.
6.Turn the lock lever upwards to secure the ink 
cartridge.
IMPORTANT
 If the carriage is closed before the lock lever is raised, it will 
not be possible to turn the lock lever. In this case, close and 
re-open the upper unit to return the...

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Chapter 5   Maintenance
■Replacing the Ink Cartridge (Post-Imprinter)
Replace the Post-imprinter ink cartridge using the 
following procedure.
1.Adjust the document feed guides outward to allow 
access to the imprinter cover.
2.Press the imprinter cover tab (indicated by the arrow 
in the illustration) to unlock it.
3.Open the imprinter cover.
4.Pull the lock lever outward (a) to release the ink 
cartridge lock (b).
5.Remove the ink cartridge.
6.Peel off the seal covering the nozzles of a new ink...

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Chapter 5   Maintenance
CAUTION
Peel off the seal covering the nozzles of a cartridge only if you 
are going to use it immediately. Also, avoid touching the metal 
contacts or nozzles of the ink cartridge.
7.Install the new cartridge with the nozzles facing to the 
right.
8.Push the ink cartridge as indicated by the arrow until 
it clicks into place.
9.Carefully close the imprinter cover.
10.Press down on the tab of the imprinter cover (as 
indicated by the arrow in the illustration) to lock it....

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Chapter 5   Maintenance
Cleaning the Print Heads
If the imprinter print head nozzles are dirty, printing may 
become streaked or spotty. To prevent this, periodically 
remove the ink cartridge and clean the print head with a soft, 
dry cloth or cotton swab.
CAUTION
Do not touch the metal contacts on the ink cartridge. Doing so may 
cause poor connections, resulting in poor print quality.
■Cleaning Out Excess Ink (Pre-Imprinter)
When using the pre-imprinter, document pages are 
transported while the...

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Chapter 5   Maintenance
Imprinter Testing
After replacing an ink cartridge or cleaning the print head, perform 
a test print to confirm proper printing. Test printing is performed by 
the “Imprinter Test” User Mode selection.
IMPORTANT
Before performing an Imprinter Test, load a sheet of paper into the 
Document Feed Tray.
■Performing an Imprinter Test
Use the following procedure to execute the Imprinter Test.
1.Load a sheet of paper into the Document Feed Tray 
for test printing.
2.Press the Menu...

Chapter 6   Practical Examples
1. Messages ........................................................ 6-2
Status Display .......................................................6-2
Error Messages .....................................................6-3
2. Troubleshooting ............................................... 6-5
Trouble Categories................................................6-5
Problem and Solution ............................................6-5
3. Uninstalling the...

6-2
Chapter 6   Practical Examples
1.Messages
There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner 
encounters a problem.
Status Display
The following messages appear on the display panel to 
indicate the scanner’s operating state:
■Counting...
Status: Operating in Count-Only mode.
■Insert the Sheet
Status: In the Cleaning Mode, waiting for the cleaning 
sheet to be inserted. 
■Press Start Key
Status: Waiting. Load a document and...

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Chapter 6   Practical Examples
Error Messages
When one of the following messages appears on the display 
panel, an error has occurred in the scanner. Follow the 
indicated procedure to resolve the error. 
■Check Imprinter
Error Code: H001
Problem: No ink cartridge is installed in the post-
imprinter.
Solution: Install an ink cartridge.
Error Code: H008
Problem: No ink cartridge is installed in the pre-
imprinter. Or the pre-imprinter ink cartridge is not secured.
Solution: Install the ink cartridge...