Canon printer MAXIFY MB5120 User Manual
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CannotInstallMPDrivers For Windows: For Mac OS: ForWindows:
Easy-WebPrintEXDoesNotStartorEasy-WebPrintEXMenuDoesNotAppear(Windows) If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following. Check1 Is CanonEasy-WebPrintEX displayed on Toolbars menu in Internet Explorer's View menu? If CanonEasy-WebPrintEX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note
UpdatingMPDriversinNetworkEnvironment(Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select UsetheprinterwithwirelessLAN connection or UsetheprinterwithwiredLANconnection according to the connection method you use. The printer is detected automatically in the network. Make sure the printer was found, and install the MP Drivers following the on-screen instructions. Note
ErrorsandMessages AnErrorOccurs AMessageforFaxingIsDisplayedonFaxStandbyScreen MessageAppears 1195
AnErrorOccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the touch screen. WhenaSupportCodeandaMessageAreDisplayedonComputerScreen:
For more on resolving errors with support codes, see List of Support Code for Error. Note
AMessageforFaxingIsDisplayedonFaxStandbyScreen If a message is displayed on the Fax standby screen, take the corresponding action described below. MessageActionAutore- dialThe printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number. If you want to cancel automatic redialing, wait until the printer starts dialing the number, and then press the Stop button. You can also delete the document from printer's memory to cancel automatic redialing. Resending Faxes (Redialing Busy Number) This groupdial cannotbe used. Directory ##* "##" represents a two-digit number. The group dial cannot be specified in the on hook dial function. Specify the individual recipient.Replace there- ceiver.The handset is not placed in the handset cradle correctly. Replace the handset correctly.Tryagain inblack& white.The recipient's fax device is not color-compatible. Press the Black button to resend the fax. Alternatively, you select Sendinblack&white for Colortransmission in AdvancedFAXsettings un- der FAXsettings . The printer converts color documents into black & white data if the recipient's fax de- vice does not support color faxing. FAX settings Failedto connect.The telephone line cable with a modular plug may not be plugged in properly. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, select OFF for Dialtonedetect in AdvancedFAXsettings under FAXsettings . FAX settings Received inmemo- ry.If the printer receives a fax under one of the following conditions, the printer will not be able to print the received fax and will store it in the printer's memory. When the problem is resolved as described, the faxstored in the printer's memory is printed automatically.
Set Printwhenoutofink in Autoprintsettings under FAXsettings to Print . However, part or all of the fax may not be printed since the ink has run out. Also, the contents of the fax will not be stored in the printer's memory.If the ink has already run out, we recommend that Donotprint be selected for Receiveddocu- ments in Autoprintsettings under FAXsettings to store the received fax in the printer's mem- ory. After you replace the ink tank and select Print for Receiveddocuments in Autoprintset- tings , the fax stored in the printer's memory will be printed automatically. FAX settings
Memory isfull.The printer's memory is full because it has sent/received too many documents, or a detailed document. Print the faxes stored in the printer's memory or save them on the USB flash drive, and delete them from the printer's memory. Document Stored in Printer's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the printer's memo- ry, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. Awaiting document process- ing.