Canon printer MAXIFY MB5120 User Manual
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TelephoneDisconnectsDuringaCall Check Is telephone line cable or telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly. Connecting Telephone Line 1181
MechanicalProblems PowerDoesNotComeOn USBConnectionProblems CannotCommunicatewithMachineviaUSB DisplayonTouchScreenIsOff TouchScreenShowsWrongLanguage PrintHeadHolderDoesNotMovetoReplacementPosition PrinterStatusMonitorNotDisplayed(Windows) 1182
PowerDoesNotComeOn Check1 Press ON button. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 1183
USBConnectionProblems PrintingorScanningIsSlow/Hi-SpeedUSBConnectionDoesNot Work/"Thisdevicecanperformfaster"MessageAppears(Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed. Check Check following to make sure your system environment supports Hi-Speed USB connection.
CannotCommunicatewithMachineviaUSB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Check3 Do not start IJ Network Tool while printing. (Mac OS) Check4 Do not print while IJ Network Tool is running. (Mac OS) Check5 Make sure Enablebidirectionalsupport is selected in Ports sheet of properties dialog box of printer driver. (Windows) How to Open the Printer Driver Setup Window 1185
TouchScreenShowsWrongLanguage Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Flick HOME screen and tap Setup . Using the Operation Panel 3. Tap Devicesettings . 4. Tap fifth setting item from top. 5. Tap a language for touch screen. 1187
PrintHeadHolderDoesNotMovetoReplacementPosition Important
PrinterStatusMonitorNotDisplayed(Windows) Check1 Is printer status monitor enabled? Make sure EnableStatusMonitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click ViewPrinterStatus . 3. Select EnableStatusMonitor on Option menu if it is not selected. 1189
InstallationandDownloadProblems CannotInstallMPDrivers Easy-WebPrintEXDoesNotStartorEasy-WebPrintEXMenuDoesNotAppear (Windows) UpdatingMPDriversinNetworkEnvironment(Windows) 1190