Canon printer MAXIFY MB5120 User Manual
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MachineSuddenlyCannotBeUsed Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Direct Connection Cannot Communicate with Printer via Wired LAN Cannot Print, Scan, or Fax from a Computer Connected to the Network CannotCommunicatewithPrinterFollowingNetworkSettingsChange It may take a while for the computer to obtain an IP address, or you may need to restart your computer. Make sure the computer has obtained a valid IP address, and try again to find the printer. CannotCommunicatewithPrinterviaWirelessLAN Check1 Make sure the printer is turned on. Check2 Make sure the printer and wireless router network settings match. Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings If the printer network settings do not match with those of the wireless router, change the network settings of the printer to match with those of the wireless router. Network Settings (IJ Network Device Setup Utility) (Windows) Network Communication (Mac OS) Check3 Make sure the printer is not placed too far away from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. 1081
Check4 Make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary.
CannotCommunicatewithPrinterUsingDirectConnection Check1 Make sure the printer is turned on. Check2 Is the icon displayed on the touch screen? If the icon is not displayed, tap the icon on the lower left and select Activatedirectconnect. on the Change LAN screen. Check3 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the identifier for direct connection (SSID) specified for the printer as the connection destination for devices. Check4 Have you entered the proper password specified for the direct connection? If the security setting of the direct connection is enabled, you need to enter the password to connect your device to the printer. To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
CannotCommunicatewithPrinterviaWiredLAN Check1 Make sure the printer is turned on. Check2 Make sure the LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. Iftheproblemisnotresolved,redosetup.
NetworkKeyUnknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2orWEPKeySetforWirelessRouterUnknown,Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the printer to match the wireless router settings using IJ Network Device Setup Utility (for Windows) or IJ Network Tool (for Mac OS). SettinganEncryptionKey For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the printer to match the wireless router settings using IJ Network Device Setup Utility (for Windows) or IJ Network Tool (for Mac OS).
To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format.
AdministratorPasswordSetforMachineUnknown Initialize the printer settings. Select Resetall to restore administrator password to default. Reset setting After initializing the printer settings, redo setup.
MachineCannotBeUsedAfterReplacingWirelessRouteror ChangingItsSettings When you replace a wireless router, redo the network setup for the printer.
WithEncryptionOn,CannotCommunicatewithPrinterAfter ChangingEncryptionTypeatWirelessRouter If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router 1090