Canon printer MAXIFY MB5120 User Manual
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PrintingIsSlow Check1 Printer may be printing or scanning a large job from another computer. Check2 When using wireless LAN, make sure the printer is not placed too far away from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Check3 When using wireless LAN, make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary.
CannotAccesstoInternetonWirelessLANfromCommunication Device Check1 Is your device connected to printer using direct connection? If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router. Check2 Is wireless router on? Check3 Is wireless router configured properly? For more on checking wireless router settings, see the instruction manual provided with the wireless router or contact its manufacturer. Check4 Check your device and wireless router location. Check the distance between your device and wireless router, and check for obstruction or source of radio wave interference nearby. 1092
InkLevelNotShownonPrinterStatusMonitor(Windows) Use the printer driver with bidirectional communication. Select Enablebidirectionalsupport in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 1093
OtherNetworkProblems MessageAppearsonComputerDuringSetup PacketsAreSentConstantly(Windows) CheckingNetworkInformation RestoringtoFactoryDefaults 1094
MessageAppearsonComputerDuringSetup Screen to Enter Password Appears During Setup Encryption Settings Screen Appears When Wireless Router Selected "You have connected the printer to the non encrypted wireless network" Appears ScreentoEnterPasswordAppearsDuringSetup The following screen appears if the printer is set up for use with a network and an administrator password has been set.
EncryptionSettingsScreenAppearsWhenWirelessRouterSelected This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router.
PacketsAreSentConstantly(Windows) When IJ Network Scanner Selector EX2 is enabled, it periodically transmits packets to check communication with the printer over the network. If you are using your computer in a network environment other than the one used to set up the printer, disable IJ Network Scanner Selector EX2. To disable IJ Network Scanner Selector EX2, right-click the icon on the notification area on the desktop and select DisableCanonIJNetworkScannerSelectorEX2 . 1097
CheckingNetworkInformation Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information CheckingPrinterIPAddressorMACAddress To check the printer's IP Address or MAC address, print out the network settings information or use the operation panel to display it.
The IP address and MAC address of your computer appear. If your computer is not connected toa network, the IP address does not appear.
2.Click Ping.3. Make sure SendonlyXXpings (XX are numbers) is selected. 4. Enter IP address of target printer or target wireless router in Enterthenetworkaddresstoping. 5. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. CheckingNetworkSettingInformation To check the printer's network settings information, print out the network settings information or use the operation panel to display it.