Canon Pixma Mg2924 User Guide
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4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the FINE cartridge holder? • Does the little piece of paper remain inside the machine? • Does the piece of paper remain in the right side or the left side space (B) inside the machine? 681
7. Close the cover. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine. In this case, confirm that no piece of paper remains inside the machine. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 682
In Other CasesMake sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray? If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object. Check3 Is the paper curled? Load the paper after correcting its curl. 683
1000Cause There is no paper in the rear tray. Action Reload the paper on the rear tray and press the machine's Black or Color button.684
1200Cause The cover is open. Action Close the cover and wait for a while. Do not close it while you are replacing a FINE cartridge.685
1203Cause The cover is opened while printing is in progress. Action If paper is left inside the machine, remove the paper slowly with both hands and close the cover. Press the machine's Black or Color button to dismiss the error. The machine ejects one blank sheet of paper and resumes printing from the next paper. The machine will not reprint the page that was printed when the cover is opened. Try printing again. Important • Do not open or close the cover while printing is in progress, as this can damage the machine. 686
1401Cause The FINE cartridge is not installed. ActionInstall the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.687
1403Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.688
1485Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.689
1682Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.690