Canon Pixma Mg2924 User Guide
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•The machine cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.8. Close the cover. Note • If the Alarm lamp lights or flashes after the cover is closed, take appropriate action. If an Error Occurs • The machine may make noise during operation. 9. Adjust the print head position. 10. After replacing the FINE cartridge, align the print head . Note • When print head alignment is performed, the machine starts cleaning the print head automatically before printing the print head alignment sheet. Do not perform any other operations until the machine completes the cleaning of the print head. 131
Checking the Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status . The Canon IJ Status Monitor opens and displays an image of the ink status. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. • When you receive a notice about the remaining ink level, a mark appears above the ink icon. For example: The ink is running low. Prepare a new ink cartridge. 3. If necessary, click Ink Details You can check the ink-related information. If a warning or error related to the remaining ink amount occurs, a notification icon is displayed at the top of the image in the Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor. 132
Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 133
Checking the Ink Status with the Ink Lamps on the Operation Panel Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide. • When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs In the copy standby mode, you can check the ink status with the Color Ink lamp and Black Ink lamp. * All the lamps on the operation panel are shown lit in the figure below for explanatory purposes. (A) Alarm lamp (B) Black Ink lamp (C) Color Ink lamp Color Ink lamp or Black Ink lamp lights The ink is running low. Prepare a new ink cartridge. Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes An error has occurred. If an Error Occurs * For some types of errors, the Alarm lamp may not flash. Note • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 134
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 135
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 136
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status with the Ink Lamps on the Operation Panel Check if the FINE cartridge is installed correctly. Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed. • If the Alarm lamp lights or flashes, see If an Error Occurs . • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. From the machine Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Step2 Examine the nozzle check pattern . If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. From the machine Cleaning the Print Head From the computer 137
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved: Step5 Replace the FINE cartridge. Replace a FINE cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the machine Aligning the Print Head From the computer Aligning the Print Head Position Automatically from Your Computer 138
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3. Pull out the paper output tray and the output tray extension. 4. Hold down the Stop button until the Alarm lamp flashes once, then release it immediately. The nozzle check pattern will be printed. Do not perform any other operations until the machine completes the printing of the nozzle check pattern. 5. Examine the nozzle check pattern . 139
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required. (D) Good (E) Bad (lines are missing) If there are horizontal white streaks in the pattern (B): Cleaning the print head is required. (F) Good (G) Bad (horizontal white streaks are present) Note • The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern. 140