Canon Lbp 3000 User Guide

							Printer Status Window4-66
Printing a Document
4
[Cleaning]
You should clean the printer whenever you replace the toner cartridge or when you 
see black spots appearing on the front or back of the paper. Refer to Cleaning, on 
p. 5-14 for more details.
[Refresh]
Selecting [Refresh] from the [Options] menu obtains the latest printer status and 
refreshes the Printer Status Window display.
You can also refresh the display by clicking [ ] (Refresh) in the Printer Status 
Window.
[Resolve Error]
If a job is paused for some reason, you can resume the job by selecting [Resolve 
Error] from the [Job] menu. However, resuming a job by selecting [Resolve Error] 
may cause unexpected print results. You cannot use [Resolve Error] in any of the 
following circumstances:
•When the job is paused due to printer errors such as paper jams or paper-out
•When another users job is paused ([Resolve Error] is available in the print server 
if the printer is shared on a network)
You can perform the same action by clicking [ ] (Resolve Error) in the Printer 
Status Window.
IMPORTANT
If a message that says Insufficient Disk Space is displayed, delete any unnecessary 
files, then select [Resolve Error].
 
						

							Printer Status Window4-67
Printing a Document
4
Displaying Printer Status When Using a Print Server
The status of a network printer can be displayed on the clients Printer Status 
Window as well as on the print servers.
If the print server is not started yet, the Printer Status Window is not displayed on 
the client computer.
•Printer Status at the Print Server
-Printer Status Window Display and Job Operation
*1: The [My Job Operation] tab is displayed when you click the [Pause Job] button.
*2: If a job has been printed from the print server, that job is displayed.
-Plays sounds.
-If the print server is running on Windows 2000/XP/Server 2003/Vista, the status 
is not displayed when no one is logged on. (You still can print now.)
•Printer Status at the Client
-Printer Status Window Display and Job Operation
*:  The [My Job Operation] tab is displayed when you click the [Pause Job] button.
[Current Print Job] Tab[My Job Operation] Tab
Job OperationJob 
Information 
Area[Pause 
Job]
ButtonJob 
Information 
AreaJob 
Operation
Buttons
Displays the 
first jobEnabled*1Displays the 
first job*2EnabledPause Job: 
Pauses all the jobs
Resume Job: 
Resumes all the jobs
Delete Job: 
Deletes the first job
[Current Print Job] Tab[My Job Operation] Tab
Job OperationJob 
Information 
Area
[Pause Job] Button
Job 
Information 
AreaJob 
Operation
Buttons
Displays the 
first job in the 
print serverWhen your job is 
displayed in Job 
Information Area: 
Enabled*
When another 
users job is 
displayed in Job 
Information Area: 
DisabledDisplays your 
first jobEnabledPause Job: 
Pauses all your 
jobs
Resume Job: 
Resumes all your 
jobs
Delete Job: 
Deletes your first 
job
 
						

							Printer Status Window4-68
Printing a Document
4
-You cannot use the [ ] (Resolve Error) button when another users job is 
paused.
-While another users job is being printed, the progress bar is displayed in gray.
-Sounds are only played on the clients that match the user name.
NOTE
To display the printer status when printing a job over the network, a network environment 
that uses one of the following protocols is required.
-TCP/IP
-NetBEUI
The printer status cannot be displayed only if you are using the IPX/SPX protocol.
 
						

							CHAPTER
2-1
2Loading and Delivering Paper
This chapter describes the types of paper that can be used with this printer, and how the paper 
is loaded and delivered.
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Paper You Cannot Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Storing Blank Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Storing Printed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Paper Sources  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Paper Source Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Paper Output  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Output Tray Types  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Output Tray Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Printing on Plain Paper, Heavy Paper, Label Paper, and Transparencies. . . . . . . . . . . . 2-14
Loading the Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Selecting Printer Driver Settings and Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Printing on Index Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Loading Index Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Selecting Printer Driver Settings and Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-30
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-34
Selecting Printer Driver Settings and Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
Printing on Custom Paper Sizes (Non-Standard Sizes) . . . . . . . . . . . . . . . . . . . . . . . . . 2-45
Loading Custom Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45
Selecting Printer Driver Settings and Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-54

3Setting Up the Printing Environment
This chapter describes the procedure for installing the printer driver on a computer and 
specifying the settings for printing from a network computer by sharing the printer on the 
network.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
After Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Each Time You Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
System Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Installing the CAPT Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing from CD-ROM Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Installing with Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
After Completing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Printing a Test Page  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Printing from a Network Computer using a Shared Printer  . . . . . . . . . . . . . . . . . . . . . . 3-47
Configuring the Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
Installing the Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-61
Uninstalling the CAPT software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75

4Printing a Document
This chapter describes the printing procedures and the functions of this printer.
Printing from an Application  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Specifying Printing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
For Windows 98/Me  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
For Windows 2000/XP/Server 2003/Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Canceling, Pausing and Resuming Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Using the Printing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Tab Sheets in the Printer Driver  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-33
Printing Multiple Pages on One Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-34
Scaling Printer Output  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Poster Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
Specifying a Custom Paper Size (Non-Standard Paper) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Specifying the Finishing Method  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41
Specifying the Print Quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Grayscale Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46
Working with Profiles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47
Editing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Viewing Printer Settings/Restoring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Manuals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56
Installing the Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-56
Uninstalling the Manuals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-59
Printer Status Window  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60
Using the Printer Status Window  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
Displaying the Printer Status Window  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-63
The Options Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-64
[Resolve Error] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-66
Displaying Printer Status When Using a Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-67

5Routine Maintenance
This chapter describes the procedures for maintaining the printer such as replacing the toner 
cartridge and taking care of the printer.
Replacing the Toner Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Before Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Precautions for Handling the Toner Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Storing Toner Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Clean the outside of the printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Moving the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Moving the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-22
Handling the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Precautions for Handling the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-27
Precautions for Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-28

6Troubleshooting
This chapter describes the remedies for problems such as paper jams or poor print quality.
Troubleshooting Map  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Service Call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
When a Fixing Unit Error Appears  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-19
When a Scanner Error or Service Error Appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Paper Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
When Nothing Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
Installation Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27
If Uninstallation Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-28
Uninstalling the USB Class Driver  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-30
Problems During Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-34
Problems Installing a Shared Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-34
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36

7Appendix
This chapter describes the printer specifications and index.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Hardware Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Software Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Optional Accessories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Network Adapter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Windows Firewall  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Configuring Windows Firewall to unblock communication with client computers . . . . . . . . . . . .7-9
Configuring Windows Firewall to block communication with client computers . . . . . . . . . . . . .7-11
Configuring Windows Firewall to unblock communication with the server  . . . . . . . . . . . . . . . .7-12
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Locating the Serial Number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
 
						

							Replacing the Toner Cartridge5-2
Routine Maintenance
5
Replacing the Toner Cartridge
This section describes how to replace and handle the toner cartridge and 
precautions on storing it.
Contact the store where you purchased the printer to obtain replacement toner 
cartridges.
IMPORTANT
Even when the toner cartridge is nearing the end of its life, there are no messages 
displayed on the computer. If white stripes appear lengthways along the paper, or if the 
printed text becomes faint or patchy, you may need to replace the toner cartridge. When 
replacing toner cartridges, only use toner cartridges that are specifically designed for this 
printer.
NOTE
The lifetime of the toner cartridges for this printer (Canon Genuine Parts) is 
approximately 2000 sheets of A4 prints. This page count is for standard printing (page 
coverage: approx. 5%, print density: factory default setting). The level of toner 
consumption varies depending on the type and content of documents printed. Because 
documents that contain few areas of white space, such as figures, tables and graphs, 
consume larger amounts of toner, toner cartridge life will be reduced if you print large 
amounts of this kind of document.
Before Replacing the Toner Cartridge
Toner cartridges are consumable parts. If there is not enough toner in the toner 
cartridge, white stripes will appear lengthways on the paper and printed text will 
appear faint or patchy. If you experience any of these symptoms, try the following 
actions before replacing the toner cartridge. This may allow you to print for a while 
longer until the toner is completely spent.
CAUTION
Be careful to avoid staining your clothes or hands with toner. If you do get any 
toner on your clothes or hands, wash it off immediately with cold water. If you 
rinse using hot water the toner may become fixed, creating a stain that cannot 
be removed.
 
						

							Replacing the Toner Cartridge5-3
Routine Maintenance
5
IMPORTANT
Never touch any of the high voltage parts inside the top cover. Doing so may damage the 
printer.
1Open the top cover.
Grasp the groove on the right side of the top cover and open the cover until it 
stops.
High Voltage Electrical 
Contacts
 
						

							Replacing the Toner Cartridge5-4
Routine Maintenance
5
2Lift the toner cartridge in the direction of the arrows aa a a, then 
pull it out 
bb b b.
IMPORTANT
•If you touch the inner drum with your hand or scratch it, the printing quality will be 
degraded. Do not touch or open the protective shutter of the drum under any 
circumstances. Be careful not to hold or touch any parts other than as directed. 
Doing so may damage the toner cartridge.
a
b
Drum Protective Shutter
 
						

							Replacing the Toner Cartridge5-5
Routine Maintenance
5
•Do not expose the toner cartridge to direct sunlight or strong light.
3Hold the toner cartridge as shown in the figure, and roll it 
gently from side to side 5 or 6 times to evenly distribute the 
toner inside.
Be careful not to spill the toner.
IMPORTANT
•If toner is not distributed evenly, the printing quality may be reduced. Make sure 
you perform this step.
•Rotate the toner cartridge gently. If you do not rotate the cartridge gently, toner may 
spill out.
•Be careful not to hold or touch sensitive areas such as the sensor or electrical 
contacts. Doing so may damage the toner cartridge.
Electrical 
Contacts
Electrical 
Contacts
 
						

							Replacing the Toner Cartridge5-6
Routine Maintenance
5
4Align the protrusions on the left and right ends of the toner 
cartridge with the toner cartridge guides in the main printer, 
and push the cartridge all the way to the back 
aa a a, then pull it 
down towards you 
bb b b.
a
b
 
						

							Replacing the Toner Cartridge5-7
Routine Maintenance
5
5Close the top cover.
IMPORTANT
•If you cannot close the top cover, check that the toner cartridge is installed properly 
in the printer. If you close the top cover forcefully, the printer may be damaged.
•Do not leave the top cover open for a long time after installing the toner cartridge.
If the printing remains patchy even after following these steps, you should replace the 
toner cartridge with a new cartridge.
Replacing the Toner Cartridge
Use the following procedure to replace the toner cartridge with a new cartridge.
You should clean the printer after you replace the toner cartridge. Refer to 
Cleaning, on p. 5-14 for details on cleaning the printer.
WARNING
Do not put spent toner cartridges into a fire. Any toner remaining in the toner 
cartridge may ignite, causing burns or fire.
CAUTION
Be careful to avoid staining your clothes or hands with toner. If you do get any 
toner on your clothes or hands, wash it off immediately with cold water. If you 
rinse using hot water the toner may become fixed, creating a stain that cannot 
be removed.
IMPORTANT
•Only use the toner cartridge designed for this printer.