Brother MFC 9465CDN User Manual

							Receiving a fax
25
4
ePress aorb to choose On or Off. 
25.Remote Fax Opt
Backup Print
aOff
bOn
Selectabor OK
PressOK.
fPress Stop/Exit.
IMPORTANT
If you choose Backup Print On, the 
machine will also print the fax at your 
machine so you will have a copy. This is a 
safety feature in case there is a power 
failure before the fax is forwarded or a 
problem at the receiving machine.
 
Note
• Before you can set up PC-Fax Receive 
you must install the MFL-Pro Suite 
software on your PC. Make sure your PC 
is connected and turned on. (For details 
see PC-FAX receiving in the Software 
Users Guide.)
• If your machine has a problem and is 
unable to print faxes in memory, you can 
use this setting to transfer your faxes to a 
PC. (For details, see Error and 
maintenance messages in Appendix B of 
the Basic Users Guide.)
• PC-Fax Receive is not supported in Mac 
OS. (See PC-FAX receiving in the 
Software Users Guide.) 
• Even if you have turned on the PC-Fax 
Receive feature, colour faxes will not be 
transferred to your PC. The machine 
prints received colour faxes.
 
Changing Remote Fax 
Options4
If received faxes are left in your machine’s 
memory when you change to another 
Remote Fax Option, the LCD will ask you the 
following message:
 
25.Remote Fax Opt
Erase All Doc?
a1.Yes
b2.No
Selectabor OK
 
25.Remote Fax Opt
Print All Fax?
a1.Yes
b2.No
Selectabor OK
If you press 1, faxes in the memory will be 
erased or printed before the setting 
changes. If a backup copy has already 
been printed it will not be printed again.
If you press 2, faxes in the memory will not 
be erased or printed and the setting will be 
unchanged.
If received faxes are left in the machine’s 
memory when you change to 
PC Fax Receive from another remote fax 
option (Fax Forward or Fax Storage), 
the LCD will ask you the following message:
 
25.Remote Fax Opt
Send Fax to PC?
a1.Yes
b2.No
Selectabor OK
If you press 1, faxes in the memory will be 
sent to your PC before the setting 
changes. 
If you press 2, faxes in the memory will not 
be erased or transferred to your PC and 
the setting will be unchanged.
or
 
						

							Chapter 4
26
IMPORTANT
If you choose Backup Print On, the 
machine will also print the fax at your 
machine so you will have a copy. This is a 
safety feature in case there is a power 
failure before the fax is forwarded or a 
problem at the receiving machine.
 
Turning off Remote Fax Options4
aPress Menu, 2, 5, 1.
bPress aorb to choose Off.
PressOK.
Note
The LCD will give you options if there are 
received faxes still in your machine’s 
memory. (See Changing Remote Fax 
Options on page 25.)
 
cPress Stop/Exit.
Remote retrieval4
The remote retrieval feature lets you retrieve 
your stored fax messages when you are not 
at the machine. You can call your machine 
from any touch tone phone or fax machine, 
then use the Remote Access Code to retrieve 
your messages.
Setting a Remote Access Code4
The Remote Access Code feature lets you 
access the remote retrieval features when 
you are away from your machine. Before you 
use the remote access and retrieval features, 
you have to set up your own code. The 
default code is an inactive code: – – –l.
aPress Menu, 2, 5, 2. 
25.Remote Fax Opt
2.Remote Access
Access Code:---*
Enter & OK Key
bEnter a three-digit code using the 
numbers 0 – 9, l or #.
PressOK.
cPress Stop/Exit.
Note
DO NOT use the same code used for your 
Remote Activation code (l51) or Remote 
Deactivation code (#51).(See Using 
Remote Codes in Chapter 6 of the Basic 
Users Guide.)
 
You can change your code at any time. If you 
want to make your code inactive, press Clear 
and OK in b to restore the default setting 
– – –l.
 
						

							Receiving a fax
27
4
Using your Remote Access Code4
aDial your fax number from a telephone 
or another fax machine using touch 
tone.
bWhen your machine answers, 
immediately enter your Remote Access 
Code 
cThe machine signals if it has received 
messages:
No beeps
No messages received.
1 long beep
Fax message received.
dThe machine gives two short beeps to 
tell you to enter a command. The 
machine will hang up if you wait longer 
than 30 seconds before entering a 
command. If you enter an invalid 
command the machine will beep three 
times.
ePress 9 0 to reset the machine when you 
have finished.
fHang up.
Note
If your machine is set to Manual mode, 
you can still access the remote retrieval 
features. Dial the fax number as normal 
and let the machine ring. After 
100 seconds you will hear a long beep to 
tell you to enter the remote access code. 
You will then have 30 seconds to enter the 
code.
 
Retrieving fax messages4
aDial your fax number from a telephone 
or another fax machine using touch 
tone.
bWhen your machine answers, 
immediately enter your Remote Access 
Code (3 digits followed by l). If you hear 
one long beep, you have messages.
cWhen you hear two short beeps, use the 
dial pad to press 9 6 2.
dWait for a long beep, and then use the 
dial pad to enter the number of the 
remote fax machine where you want 
your fax messages sent, followed by ## 
(up to 20 digits).
eHang up after you hear your machine 
beep. Your machine will call the other 
machine, which will then print your fax 
messages.
Note
You can insert a pause in a fax number by 
using the # key.
 
 
						

							Chapter 4
28
Changing the Fax Forwarding number4
You can change the default setting of your fax 
forwarding number from another telephone or 
fax machine using touch tone.
aDial your fax number from a telephone 
or another fax machine using touch 
tone.
bWhen your machine answers, enter 
your Remote Access Code (3 digits 
followed by l). If you hear one long 
beep, you have messages.
cWhen you hear two short beeps, use the 
dial pad to press 9 5 4.
dWait for a long beep, and then use the 
dial pad to enter the new number of the 
remote fax machine where you want 
your fax messages forwarded followed 
by ## (up to 20 digits).
ePress 9 0 to reset the machine when you 
have finished.
fHang up after you hear your machine 
beep.
Note
You can insert a pause in a fax number by 
using the # key.
 
 
						

							Receiving a fax
29
4
Remote fax commands4
Follow the commands below to access features when you are away from the machine. When you 
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give 
two short beeps and you must enter a remote command.
Remote commandsOperation details
95Change the fax forwarding or 
fax storage settings
1  OFF You can choose Off after you have retrieved or erased all your 
messages.
2  Fax  Forwarding One long beep means the change is accepted. If you hear three 
short beeps, you cannot change because the conditions have 
not been met (for example, registering a fax forwarding 
number). You can register the maximum number of rings. (See 
Changing the Fax Forwarding number on page 28.) Once you 
have registered the number, fax forwarding will work. 4 Fax Forwarding number
6 Fax Storage
96Retrieve a fax
2  Retrieve  all  faxes Enter the number of a remote fax machine to receive stored fax 
messages. (See Retrieving fax messages on page 27.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased 
from the memory.
97Check the receiving status
1 Fax You can check whether your machine has received any faxes. 
If yes, you will hear one long beep. If no, you will hear three 
short beeps.
98Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90ExitPress 90 to exit remote retrieval. Wait for the long beep, then 
replace the handset.
 
						

							Chapter 4
30
Additional receiving 
operations
4
Printing a reduced incoming 
fax4
If you choose On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of A4, Letter, Legal or Folio size 
paper.
The machine calculates the reduction ratio by 
using the page size of the fax and your Paper 
Size setting (Menu, 1, 2, 2).
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 5. 
cPress aorb to choose On or Off.
PressOK.
dPress Stop/Exit.
Duplex (2-sided) printing for 
Fax mode4
Your machine can automatically print 
received faxes onto both sides of the paper 
when Duplex is set to On.
You can use A4 size paper for this function 
(60 to 105 g/m
2).
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 9.
cPress aorb to choose On (or Off).
Press OK.
dPress Stop/Exit.
Note
When Duplex is turned on incoming faxes 
will automatically be reduced to fit the size 
of paper in the paper tray.
 
 
						

							Receiving a fax
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4
Setting the Fax Receive 
Stamp (black & white only)4
You can set the machine to print the received 
date and time in the top centre of each 
received fax page.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 8.
cPress aorb to choose On or Off.
PressOK.
dPress Stop/Exit.
Note
• The received time and date will not appear 
when using Internet Fax.
• Make sure you have set the current date 
and time in the machine. (See the Quick 
Setup Guide.)
 
Setting the Print Density4
You can adjust the Print Density setting to 
make your printed pages darker or lighter.
aMake sure you are in Fax mode  .
b Press Menu, 2, 1, 6.
cPress c to make the print darker.
Or, press d to make the print lighter.
PressOK.
dPress Stop/Exit.
Printing a fax from the 
memory4
If you are using the Fax Storage feature 
(Menu, 2, 5, 1), you can still print a fax from 
the memory when you are at your machine. 
(See Fax Storage on page 24.)
aPress Menu, 2, 5, 3.
bPress Mono Start.
cPress Stop/Exit.
 
						

							Chapter 4
32
Polling overview4
Polling lets you set up your machine so other 
people can receive faxes from you, but they 
pay for the call. It also lets you call somebody 
else’s fax machine and receive a fax from it, 
so you pay for the call. The polling feature 
needs to be set up on both machines for this 
to work. Not all fax machines support polling.
Polling receive4
Polling receive lets you call another fax 
machine to receive a fax.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 7.
cPress aorb to choose Standard. 
PressOK.
 
Polling RX
Dial & Start
dEnter the fax number you are polling. 
PressMono Start or Colour Start.
Secure polling4
Secure polling lets you restrict who can get 
the documents you set up to be polled. 
Secure polling only works with Brother fax 
machines. If you want to get a fax from a 
secured Brother machine you have to enter 
the secure code.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 7.
cPress aorb to choose Secure.
PressOK.
dEnter a four-digit secure code.
PressOK.
This is the security code of the fax 
machine you are polling.
eEnter the fax number you are polling.
fPress Mono Start or Colour Start.
Delayed polling4
Delayed polling lets you set the machine to 
begin polling receive at a later time. You can 
only set up one delayed polling operation.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 7.
cPress aorb to choose Timer.
PressOK.
dEnter the time (in 24-hour format) you 
want to begin polling.
For example, enter 21:45 for 9:45 PM.
PressOK.
eEnter the fax number you are polling. 
Press Mono Start or Colour Start.
The machine makes the polling call at 
the time you entered.
 
						

							Receiving a fax
33
4
Sequential polling4
Sequential polling lets you request 
documents from several fax machines in one 
operation.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 7.
cPress aorb to choose Standard, 
Secure or Timer.
Press OK.
dChoose one of the options below.
If you choose Standard go to step 
e.
If you choose Secure, enter a 
four-digit number, press OK, go to 
step e.
If you chose Timer, enter the time 
(in 24-hours format) you want to 
begin polling and press OK, go to 
step e.
eSpecify the destination fax machines 
you want to poll by using One Touch, 
Speed Dial, Search, a Group or the dial 
pad. You must press OK between each 
location.
fPress Mono Start or Colour Start.
Stop polling4
To cancel the polling process, press 
Stop/Exit while the machine is dialling.
To cancel all sequential polling receive jobs, 
press Menu, 2, 7. (See Checking and 
cancelling waiting jobs on page 18.)
 
						

							34
5
Telephone line 
services
5
BT Call Sign (U.K. only)5
The BT Call Sign subscriber service is a way 
to have a separate number for your machine, 
it allows you to have at least two separate 
telephone numbers on one phone line. Each 
phone number has its own distinctive ringing 
pattern.
You can set up your machine so that it only 
responds to the second number.
When you set the BT Call Sign feature to ON, 
the receive mode is set to Manual 
automatically. Manual mode will not respond 
to incoming telephone calls, since the 
number you use for telephone calls will use 
the normal ring pattern. If you turn the feature 
off, your receive mode will remain on 
Manual.
To enable the machine to work with BT 
Call Sign
5
This feature will only work with your external 
phone.
aPress Menu, 2, 0, 2.
The screen displays the current setting.
bPress aorb to choose On or Off.
PressOK.
cPress Stop/Exit.
Additional dialling 
operations
5
Combining quick dial 
numbers5
You can combine more than one quick dial 
number when you dial. This feature may be 
useful if you need to dial an access code for 
a cheaper rate from another long distance 
carrier.
For example, you might have stored ‘555’ in 
Speed Dial #003 and ‘7000’ in Speed Dial 
#002. You can use them both to dial 
‘555-7000’ if you press the following keys:
Press aSpeed Dial, 003.
Press aSpeed Dial, 002 and Mono Start or 
Colour Start.
Numbers can be added manually by entering 
them on the dial pad:
Press aSpeed Dial, 003, 7001 (on the dial 
pad), and Mono Start or Colour Start.
This would dial ‘555–7001’. You can also add 
a pause by pressing Redial/Pause key.
Dialling and storing numbers5