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Brother MFC 9420CN User Manual

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    							Chapter 1
    1 - 4
    Control panel overview
    03/01 15:25  Fax
    Sleep
    1 One-Touch Keys
    These 8 keys give you instant access to 16 
    previously stored numbers.
    2 Shift
    To access One-Touch numbers 9 to 16, hold 
    down Shift as you press the One-Touch key.
    3 Copy keys (Temporary settings):
     
    Enlarge/Reduce
    Lets you reduce or enlarge copies depending 
    upon the ratio you select.
     Options
    You can quickly and easily select temporary 
    settings for copying.
    4 Mode keys:
     Fax
    Lets you access Fax mode.
     Scan
    Lets you access Scan mode.
     Copy
    Lets you access Copy mode.
     5 Menu keys:
    Menu/Set
    The same key is used for Menu and Set 
    operations.
    Lets you access the Menu to program and 
    store your settings in the machine.
    Volume keys
    When listening to the speaker in Fax mode or 
    on standby, you can press these keys to 
    adjust the volume.
    ▼ Search/Speed Dial
    Lets you look up numbers that are stored in 
    the dialing memory. It also lets you dial 
    stored numbers by pressing # and a 
    three-digit number.
    Press to scroll forward or backward to a 
    menu selection.
     
    ▲ or ▼
    Press to scroll through the menus and 
    options.
    ▲▲
    ▲▲
     
    						
    							General Information
    1 - 5
    1
    03/01 15:25  Fax
    Sleep
     6 Dial Pad
    Use these keys to dial telephone or fax 
    numbers and as a keyboard for entering 
    information into the machine.
    The # key lets you temporarily switch the 
    dialing mode during a telephone call from 
    Pulse to Tone.
    7 Black Start
    Lets you start sending faxes or making 
    copies in black & white.
    Color Start
    Lets you start sending faxes or making 
    copies in full color.
    8 Stop/Exit
    Stops an operation or exits from the menu.
    9 Secure Print
    Lets you print secured print data saved in the 
    machine’s memory if you enter the four-digit 
    password. (For details about using this 
    feature, for Windows
    ® see Chapter 1 in the 
    Software User’s Guide on the CD-ROM, and 
    for Macintosh
    ® see Chapter 7 in the Software 
    User’s Guide on the CD-ROM.)
    @ Liquid Crystal Display (LCD)
    Displays messages on the screen to help you 
    set up and use your machine. 
    A Fax and telephone keys:
    Redial/Pause
    Redials the last number you called. It also 
    inserts a pause in quick dial numbers.
    Hook
    Press before dialing if you want to make sure 
    a fax machine will answer, and then press 
    Black Start or Color Start. Also, press this 
    key after picking up the handset of an 
    external telephone during the F/T 
    double/pseudo-ring.
    Resolution
    Sets the resolution when you send a fax.
    B Print key:
    Job Cancel
    You can cancel a print job and clear the 
    machine’s memory.
     
    						
    							Chapter 1
    1 - 6
    About fax machines
    Custom features
    Do you have Voice Mail on the phone 
    line?
    If you have Voice Mail on the phone line 
    where you will install your new machine, 
    there is a strong possibility that Voice Mail 
    and the machine may conflict with each other 
    while receiving incoming calls.
    Why should there be problems?
    Since both the machine and Voice Mail will 
    pick up the call, after the number of rings you 
    have set, each of them has the ability to keep 
    the other from receiving calls.
    For example, if Voice Mail is set to answer 
    after two rings and your machine is set to 
    answer after four, Voice Mail will stop your 
    machine from receiving faxes.
    If you set Voice Mail and the Brother machine 
    to answer after the same number of rings, 
    there is no way of knowing which one will 
    answer first. It is important to remember that 
    neither Voice Mail nor the machine can pass 
    the call back to the other after the call has 
    been answered.
    How can you avoid possible 
    problems?
    A very good way to avoid problems like the 
    one mentioned, is to get a second phone 
    number on your present phone line.
    Many people with Voice Mail choose an 
    alternative service, which is called 
    “Distinctive Ring”, and they are very satisfied 
    with it. 
    (See Distinctive Ring on page 7-6.)
    Another way to avoid possible problems is to 
    replace Voice Mail with an answering 
    machine. Your Brother machine is designed 
    to work with an answering machine or TAD 
    (telephone answering device). 
    (See Connecting an external telephone 
    answering device (TAD) on page 3-5.)
     
    						
    							General Information
    1 - 7
    1
    Fax tones and handshake
    When someone is sending a fax, the fax 
    machine sends fax calling tones (CNG 
    tones). These are quiet, intermittent beeps 
    every 4-seconds. You’ll hear them after you 
    dial and press Black Start or Color Start and 
    they will continue for about 60 seconds after 
    dialing. During that time, the sending 
    machine must begin the “handshake” or 
    connection with the receiving machine.
    Each time you use automatic procedures to 
    send a fax, you are sending CNG tones over 
    the phone line. You will soon learn to listen for 
    these quiet beeps each time you answer a 
    phone on your fax line, so you will know if you 
    are receiving a fax message.
    The receiving fax responds with fax receiving 
    tones, which are loud, chirping sounds. A 
    receiving fax chirps for about 40 seconds 
    over the phone line, and the LCD shows 
    Receiving. 
    If your machine is set to the Fax Only mode, 
    it will answer every call automatically with fax 
    receiving tones. If the other person hangs up, 
    your machine will continue to send the 
    “chirps” for about 40 seconds, and the LCD 
    continues to show 
    Receiving. To cancel 
    receiving, press Stop/Exit.
    The fax ‘handshake’ is the time in which the 
    sending machine’s CNG tones and the 
    receiving machine’s “chirps” overlap. This 
    must be for at least 2 to 4 seconds, so both 
    machines can understand how each is 
    sending and receiving the fax. The 
    handshake cannot begin until the call is 
    answered, and the CNG tones only last for 
    about 60 seconds after the number is dialed. 
    So it is important for the receiving machine to 
    answer the call in as few rings as possible.
    ECM (Error Correction Mode)
    The Error Correction Mode (ECM) is a way for 
    the machine to check a fax transmission 
    while it is in progress. If the machine detects 
    errors during fax transmission, it resends the 
    pages of the fax that had an error. ECM 
    transmissions are only possible between fax 
    machines that both have this feature. If they 
    do, you may send and receive fax messages 
    that are continuously being checked by the 
    machine.
    If this feature stops working, delete your 
    faxes from the memory.
     
    						
    							2 - 1
    2
    Acceptable paper and 
    other media
    Recommended paper
    The recommended paper for this machine is:
    Xerox 4200, Hammermill Laserprint or 
    equivalent
    ■To get the best output quality and to avoid 
    any damage, use smooth white paper.
    ■Before you buy a lot of paper, please test 
    some to make sure that the paper is 
    suitable.
    ■Use neutral paper. Do not use acidic or 
    alkaline paper.
    ■Print quality will vary depending on the 
    paper being used.
    Type and size of paper
    The machine loads paper from the installed 
    standard paper tray or optional lower tray.
    Standard paper tray
    Since the standard paper tray is a universal 
    type, you can use any of the paper types and 
    sizes (one paper type and size at a time) 
    listed in the table in Paper capacity of the 
    paper trays on page 2-2. The tray can hold up 
    to 250 sheets of paper (20 lb or 80 g/m
    2) or up 
    to 15 envelopes (paper can be loaded up to 
    the top line of the maximum paper mark on 
    the sliding paper width guide).
    Optional lower tray (LT-27CL)
    The optional lower tray can hold up to 530 
    sheets of Letter/A4 paper (20 lb or 80 g/m2). 
    The maximum capacity is 1.76 in. (44 mm) 
    paper height.
    The names for the paper trays in the machine 
    driver and this Guide are as follows:
    Loading paper and documents
    CAUTION
    Do not load envelopes, transparencies, 
    labels or thick paper (more than 28 lb or 
    105 g/m
    2) into the optional lower tray unit. 
    It may cause paper jams.
    Tray and optional unit Name
    Standard paper tray Tray 1 
    Optional lower tray Tray 2 
     
    						
    							Loading paper and documents
    2 - 2
    2
    Paper capacity of the paper trays
    * H/H = High temperature/High humidity
    Recommended paper specifications
    The following paper specifications are suitable for this machine.
    Standard Paper Tray 
    (Tray 1)Optional lower tray 
    (Tray 2)
    Paper sizeA4, Letter, Legal, B5 (JIS/ISO), 
    Executive, A5, COM10, DL, 
    4.1 x 8.3 in. to 8.5 x 11.7 in. 
    (104.8 x 210 mm to 215.9 x 297 mm)A4, Letter, B5 (JIS/ISO), 
    Executive
    Number of sheetsPlain paper Up to 250 sheets 
    (20 lb or 80 g/m
    2)Up to 530 sheets 
    (20 lb or 80 g/m2)
    Thick/Thicker 
    paperUp to 40 sheets
    (44 lb or 165 g/m
    2)Up to 1.76 in. (44 mm) 
    loading height
    Transparencies Up to 50 sheets N/A
    Labels Up to 80 sheets N/A
    Envelopes Up to 15 sheets or 7 sheets for H/H* 
    condition.N/A
    Basis weight (lb (g/m
    2))16-24 (75-90)
    Thickness (µm)80-110
    Roughness (sec.)Higher than 20
    Stiffness (cm
    3/100)90-150
    Grain directionLong grain
    Volume resistivity (ohm)10e
    9-10e11
    Surface resistivity (ohm-cm)10e10-10e12
    FillerCaCO3 (Neutral)
    Ash content (wt%)Below 23
    Brightness (%)Higher than 80
    Opacity (%)Higher than 85
     
    						
    							Chapter 2
    2 - 3
    Handling and using special 
    paper
    The machine is designed to work well with 
    most types of xerographic and bond paper. 
    However, some paper variables may have an 
    effect on print quality or handling reliability. 
    Always test samples of paper before 
    purchasing to ensure desirable performance. 
    Some important guidelines when selecting 
    paper are:
    ■Supplier should be informed that the 
    paper or envelopes will be used in a color 
    laser machine.
    ■Preprinted paper must use inks that can 
    withstand the temperature of the 
    machines fusing process (392 degrees 
    Fahrenheit or 200 degrees centigrade for 
    a period of 0.1 seconds).
    ■If you have selected a cotton bond paper, 
    paper having a rough surface, such as 
    cockle or laid finished paper or paper that 
    is wrinkled or puckered, the paper may 
    exhibit degraded performance.Types of paper to avoid
    CAUTION
    Some types of paper may not perform well 
    or may cause damage to your machine.
    Do not use paper:
    ■that is highly textured
    ■that is extremely smooth or shiny
    ■that is curled or warped
    ■that is coated or has a chemical finish
    ■that is damaged, creased or folded
    ■that exceeds the recommended weight 
    specification in this guide
    ■with tabs and staples
    ■with letterheads using low temperature 
    dyes or thermography
    ■that is multipart or carbonless
    ■that is designed for inkjet printing
    If you use any of the types of paper listed 
    above, they may damage your machine. 
    This damage is not covered under any 
    Brother warranty or service agreement.
     
    						
    							Loading paper and documents
    2 - 4
    2
    Envelopes
    Most envelopes will be suitable for your 
    machine. However, some envelopes will 
    have feed and print-quality problems 
    because of the way they have been made. A 
    suitable envelope should have edges with 
    straight, well-creased folds and the leading 
    edge should not be thicker than two pieces of 
    paper. The envelope should lie flat and not be 
    of baggy or flimsy construction. You should 
    buy quality envelopes from a supplier who 
    understands that you will be using the 
    envelopes in a laser machine.
    Envelopes can only be fed from Tray#1.
    Note
    Brother will not recommend a particular 
    envelope because envelope manufacturers 
    may change the envelope specifications. You 
    are responsible for the quality and 
    performance of the envelopes you use.
    Before you put envelopes in the tray, check 
    the following:
    ■Envelopes should have a lengthwise 
    sealing flap.
    ■The sealing flaps should be folded crisply 
    and correctly (irregularly cut or folded 
    envelopes may cause paper jams).
    ■Envelopes should consist of two layers of 
    paper in the area circled in Figure 1.
    Note
    ■Before you print envelopes, you must ‘fan’ 
    the stack to avoid paper jams and 
    misfeeds. 
    ■Before you print a lot of envelopes, test 
    one to make sure that the print results are 
    what you want.
    ■Envelope joints that are sealed by the 
    manufacturer should be secure.
    ■Do not put different types of paper in the 
    paper tray at the same time because it 
    may cause paper jams or misfeeds.
    ■For proper printing, you must choose the 
    same paper size from your software 
    application as the paper in the tray.
    ■We recommend that you do not print 
    within 0.6 in. (15 mm) of the edges of 
    envelopes.
    ■See Acceptable paper and other media on 
    page 2-1.
    Feeding 
    direction
    Figure 1
     
    						
    							Chapter 2
    2 - 5
    Types of envelopes to avoid
    CAUTION
    Do not use envelopes:
    ■that are damaged, curled, wrinkled, or an unusual shape
    ■that are extremely shiny or textured
    ■with clasps, snaps or tie strings
    ■with self-adhesive closures
    ■that are of a baggy construction
    ■that are not sharply creased
    ■that are embossed (have raised writing on them)
    ■that were previously printed by a laser machine
    ■that are pre-printed on the inside
    ■that cannot be arranged neatly when stacked
    ■that are made of paper that weighs more than the paper weight specifications for the 
    machine
    ■with edges that are not straight or consistently square
    ■with windows, holes, cut-outs or perforations
    ■with sealing flaps that have not been folded at purchase
    ■with sealing flaps as shown in Figure 2
    ■with each side folded as shown in Figure 3
    If you use any of the types of envelopes listed above, they may damage your machine. This 
    damage is not covered under any Brother warranty or service agreement.
    Figure 2 Figure 3
     
    						
    							Loading paper and documents
    2 - 6
    2
    Labels and transparencies
    The machine will print on most types of labels 
    and transparencies designed for use with a 
    laser machine. Labels should have an 
    adhesive that is acrylic-based since such 
    material is more stable at the high 
    temperatures in the fusing unit. Adhesives 
    should not come in contact with any part of 
    the machine, because the label stock may 
    stick to the OPC belt or rollers and cause 
    jams and print quality problems. No adhesive 
    should be exposed between the labels. 
    Labels should be arranged so that they cover 
    the entire length and width of the sheet. Using 
    labels with spaces may result in labels 
    peeling off and causing serious jams or print 
    problems.
    All labels and transparencies used in this 
    machine must be able to withstand a 
    temperature of 392 degrees Fahrenheit (200 
    degrees centigrade) for a period of 0.1 
    seconds.
    Label and transparency sheets should not 
    exceed the paper weight specifications 
    described in this Users Guide. Labels and 
    transparencies exceeding this specification 
    may not feed or print properly and may cause 
    damage to your machine.
    Transparencies and labels can be fed from 
    Tray 1 only.Types of labels and transparencies to 
    avoid
    Do not use labels or transparencies that are 
    damaged, curled, wrinkled or an unusual 
    shape.
    CAUTION
    ■Avoid feeding labels with the carrier 
    sheet exposed because your machine 
    will be damaged.
    ■When feeding transparencies, use the 
    recommended type for laser machines. 
    For detailed information on the 
    specification of the proper 
    transparencies to purchase, call your 
    dealer or Brother Customer Service.
     
    						
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