Brother MFC 9420CN User Manual
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ix Table of Contents Section I - General 1General Information Using this Guide ..................................................................................................1-1 Finding information ........................................................................................1-1 Symbols used in this Guide ...........................................................................1-1 How to access the complete User’s Guide ..........................................................1-2 To view Documentation (For Windows ®) .......................................................1-2 To view Documentation (For Macintosh®) .....................................................1-3 Control panel overview ........................................................................................ 1-4 About fax machines ............................................................................................. 1-6 Custom features ............................................................................................1-6 Fax tones and handshake .............................................................................1-7 ECM (Error Correction Mode)........................................................................ 1-7 2Loading paper and documents Acceptable paper and other media......................................................................2-1 Recommended paper ....................................................................................2-1 Type and size of paper ..................................................................................2-1 Handling and using special paper ................................................................. 2-3 Printable area ......................................................................................................2-7 Loading paper and envelopes .............................................................................2-8 Loading documents ...........................................................................................2-10 Using the ADF (automatic document feeder) .............................................. 2-10 Using the scanner glass ..............................................................................2-11 3Setup Date and Time .....................................................................................................3-1 Automatic Daylight Savings Time ..................................................................3-1 Station ID .............................................................................................................3-2 LCD Contrast .......................................................................................................3-3 Phone line settings ..............................................................................................3-3 Tone and Pulse dialing mode ........................................................................ 3-3 Roll over phone lines ..................................................................................... 3-3 Two-line phone system..................................................................................3-3 Converting telephone wall outlets..................................................................3-4 Installing machine, external two-line TAD and two-line telephone ................3-4 Multi-line connections (PBX) .........................................................................3-5 Connecting an external or extension telephone ............................................3-5 Connecting an external telephone answering device (TAD) .........................3-5 Ecology features ..................................................................................................3-7 Toner Save .................................................................................................... 3-7 Sleep Time ....................................................................................................3-8 Mode Timer..........................................................................................................3-8
x Paper settings ......................................................................................................3-9 Paper Type ....................................................................................................3-9 Paper Size .....................................................................................................3-9 Volume Settings.................................................................................................3-10 Ring Volume ................................................................................................3-10 Beeper Volume ............................................................................................3-10 Speaker Volume ..........................................................................................3-10 4Security features Setting Lock .........................................................................................................4-1 Setting up the password ................................................................................4-1 Changing the Setting Lock password ............................................................4-2 Turning Setting Lock on .................................................................................4-2 Turning Setting Lock off.................................................................................4-2 Memory Security ..................................................................................................4-3 Setting up the password ................................................................................4-3 Changing the Memory Security password .....................................................4-4 Turning Memory Security on .........................................................................4-4 Turning Memory Security off .........................................................................4-4 Section II - Fax & Telephone 5Sending a fax How to Fax...........................................................................................................5-1 Entering Fax mode ........................................................................................5-1 Sending a fax from the ADF ..........................................................................5-1 Sending a fax from the scanner glass ...........................................................5-1 Color fax transmission ...................................................................................5-2 Canceling a fax in progress ...........................................................................5-2 Dual Access (Black & White only) .................................................................5-2 Sending a fax manually .......................................................................................5-3 Manual transmission......................................................................................5-3 Sending a fax at the end of a conversation ...................................................5-3 Out of Memory message ...............................................................................5-3 Broadcasting (Black & White only) ......................................................................5-4 Additional Sending Operations ............................................................................5-5 Sending faxes using multiple settings ...........................................................5-5 Contrast .........................................................................................................5-5 Changing fax Resolution ...............................................................................5-5 Real Time Transmission ................................................................................5-6 Overseas Mode .............................................................................................5-7 Delayed Faxing (Black & White only) ............................................................5-8 Delayed Batch Transmission (Black & White only) .......................................5-8 Checking job status and canceling a waiting job ...........................................5-9 Composing the electronic Cover Page (Black & White only) .........................5-9
xi 6Receiving a fax Receive Mode......................................................................................................6-1 Fax Receive Settings...........................................................................................6-2 Ring Delay .....................................................................................................6-2 F/T Ring Time (Fax/Tel mode only) ...............................................................6-3 Tray Use for Fax mode ..................................................................................6-3 Printing a reduced incoming fax (Auto Reduction) ........................................6-4 Receiving a fax at the end of a conversation.................................................6-4 Changing the remote codes ..........................................................................6-5 Easy Receive.................................................................................................6-5 Printing a fax from the memory .....................................................................6-6 Setting the Print Density ................................................................................6-6 Operation from extension telephones............................................................ 6-6 Using a cordless external handset ................................................................6-6 For Fax/Tel mode only...................................................................................6-7 7Dialing and phone options How to dial ...........................................................................................................7-1 Manual dialing ............................................................................................... 7-1 One-Touch Dialing.........................................................................................7-1 Speed-Dialing ................................................................................................7-1 Search ...........................................................................................................7-2 Fax Redial .....................................................................................................7-2 Storing numbers ..................................................................................................7-3 Storing a Pause .............................................................................................7-3 Storing One-Touch Dial numbers ..................................................................7-3 Storing Speed-Dial numbers .........................................................................7-4 Changing One-Touch and Speed-Dial numbers ........................................... 7-4 Setting up Groups for Broadcasting ..............................................................7-5 Access codes and credit card numbers......................................................... 7-6 Tone or Pulse ................................................................................................7-6 Phone line services..............................................................................................7-6 Distinctive Ring ..............................................................................................7-6 Caller ID.........................................................................................................7-8 8Remote Fax Options (Black & White only) Fax Forwarding....................................................................................................8-1 Programming your pager number........................................................................8-2 Fax Storage .........................................................................................................8-2 PC Fax Receive...................................................................................................8-3 Changing Remote Fax Options ...........................................................................8-4 Turning off Remote Fax Options ...................................................................8-4 Remote Retrieval .................................................................................................8-5 Setting the Remote Access Code..................................................................8-5 Using your Remote Access Code..................................................................8-5 Remote commands..............................................................................................8-6 Retrieving fax messages ............................................................................... 8-7 Changing the Fax Forwarding number ..........................................................8-7
xii 9Printing reports Fax reports...........................................................................................................9-1 Transmission Verification Report ...................................................................9-1 Fax Journal (Activity report)...........................................................................9-1 Additional reports .................................................................................................9-2 10Polling Polling Operation ...............................................................................................10-1 Polling Receive ..................................................................................................10-1 Set up to receive polling ..............................................................................10-1 Sequential Polling ........................................................................................10-1 Polled Transmit ..................................................................................................10-2 Setup for Polled Transmit (Black & White only) ...........................................10-2 Section III - Copy 11Making copies How to copy .......................................................................................................11-1 Entering Copy mode ....................................................................................11-1 Printable Area ..............................................................................................11-1 Making a single copy ...................................................................................11-1 Making multiple copies ................................................................................11-2 Tray Use for Copy mode .............................................................................11-2 Cancel copying ............................................................................................11-2 Copy options ......................................................................................................11-3 Increasing copy quality ................................................................................11-3 Enlarging or reducing the image copied ......................................................11-4 Making N in 1 copies or a poster (page layout) ...........................................11-5 Sorting copies using the ADF ......................................................................11-7 Adjusting Brightness, Contrast and Color ....................................................11-7 Out of Memory message ...................................................................................11-9 Legal limitations .................................................................................................11-9 Section IV - Software and Network Features Section V - Appendixes AImportant information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. ............................................................................................... A-1 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ................................................................................................ A-2 Industry Canada Compliance Statement (Canada only) .............................. A-3
xiii For your safety.............................................................................................. A-3 Disconnect device ........................................................................................ A-3 LAN connection ............................................................................................ A-3 Laser safety .................................................................................................. A-3 FDA regulations ............................................................................................ A-4 Important safety instructions......................................................................... A-4 Choosing a location ............................................................................................ A-6 To use the machine safely............................................................................ A-7 Trademarks....................................................................................................... A-10 BMenu and Features On-screen programming..................................................................................... B-1 Menu table .................................................................................................... B-1 Memory storage............................................................................................ B-1 Menu keys .......................................................................................................... B-2 Menu Table......................................................................................................... B-3 Copy options key .............................................................................................. B-14 Entering Text .................................................................................................... B-15 CTroubleshooting and routine maintenance Troubleshooting .................................................................................................. C-1 Error messages ............................................................................................ C-1 Document jams............................................................................................. C-6 Paper jams ................................................................................................... C-7 Paper Jam A1 / Paper Jam A2 ..................................................................... C-8 Paper Jam B ................................................................................................. C-9 Paper Jam C............................................................................................... C-10 If you are having difficulty with your machine ............................................. C-11 Improving the print quality .......................................................................... C-16 Setting Dial Tone Detection ........................................................................ C-20 Compatibility ............................................................................................... C-20 Routine maintenance........................................................................................ C-20 Cleaning the outside of the machine .......................................................... C-21 Cleaning the scanner glass ........................................................................ C-22 Cleaning to prevent paper jams.................................................................. C-22 Cleaning the laser glass ............................................................................. C-24 Replacing the consumable items...................................................................... C-26 Toner cartridges ......................................................................................... C-28 Waste toner pack........................................................................................ C-31 OPC belt cartridge ...................................................................................... C-33 Fusing unit .................................................................................................. C-35 Replacing the transfer belt cleaner ............................................................. C-37 Replacing the transfer roller ....................................................................... C-39 Machine Information ......................................................................................... C-40 Checking the Serial Numbers ..................................................................... C-40 Checking the Page Counters...................................................................... C-40 Checking remaining life of parts ................................................................. C-40 Packing and shipping the machine ................................................................... C-41
xiv DOptional accessories Optional accessories .......................................................................................... D-1 Lower tray unit (LT-27CL) ............................................................................. D-1 SO-DIMM (Memory) ..................................................................................... D-3 Installing additional memory ......................................................................... D-4 ESpecifications Product description ............................................................................................. E-1 General ............................................................................................................... E-1 Print media.......................................................................................................... E-2 Fax ...................................................................................................................... E-3 Copier ................................................................................................................. E-4 Scanner .............................................................................................................. E-5 Printer ................................................................................................................. E-6 Interfaces ............................................................................................................ E-6 Computer requirements ...................................................................................... E-7 Consumable items .............................................................................................. E-8 Replacement Parts ............................................................................................. E-8 Network (LAN) .................................................................................................... E-9 FGlossary GIndex HRemote Retrieval Access Card
SECTION I GENERAL Section I General 1. General Information 2. Loading paper and documents 3. Setup 4. Security features
1 - 1 1 1 Using this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. General Information BoldBold typeface identifies specific keys on the machine’s control panel. ItalicsItalicized typeface emphasizes an important point or refers you to a related topic. CourierCourier type face identifies the messages on the LCD of the machine. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Chapter 1 1 - 2 How to access the complete User’s Guide This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’ section of the CD-ROM. To view Documentation (For Windows®) From the Start menu, select Brother, MFL Pro Suite MFC-9420CN from the Programs Group and then select User’s Guide. —OR— 1Turn on your PC. Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive. 2If the model name screen appears, click your model name. 3If the language screen appears, click your language. The CD-ROM main menu will appear. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. 4Click Documentation. 5Click the documentation you want to read. Quick Setup Guide: Setup and Software Installation Instructions User’s Guide (3 manuals): User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide PaperPort ® User’s Guide: Document Management Software How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software Users Guide: ■Scanning in Chapter 2 (For Windows ® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) ■ControlCenter2 in Chapter 3 (For Windows ® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) ■Network Scanning in Chapter 4 PaperPort ® Users Guide ■Instructions for scanning directly from ScanSoft® PaperPort®
General Information 1 - 3 1 To view Documentation (For Macintosh®) 1Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. The following window will appear. 2Double-click the Documentation icon. 3The select Language screen appears, double-click your language. 4Click the documentation you want to read. Quick Setup Guide: Setup and Software Installation Instructions Users Guide (3 manuals): User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software Users Guide: ■Scanning in Chapter 8 (For Mac OS ® 9.1 - 9.2/Mac OS® X 10.2.4 or greater) ■ControlCenter2 (For Mac OS® X 10.2.4 or greater) in Chapter 9 ■Network Scanning (For Mac OS® X 10.2.4 or greater) in Chapter 10 Presto! ® PageManager® Users Guide ■Instructions for scanning directly from Presto!® PageManager® (Mac OS® X)