Brother MFC 9120CN User Manual

							
Receiving a fax49
6
Fax Detect6
If Fax Detect is On:6
The machine can receive a fax automatically, 
even if you answer the call. When you see 
Receiving  on the LCD or hear a click on the 
phone line through the handset you are 
using, just replace the handset. Your 
machine will do the rest.
If Fax Detect is  Off:6
If you are at the machine and answer a fax 
call first by lifting the external handset, then 
press  Mono Start  or Colour Start , and then 
press  2 to receive.
If you answered at an extension telephone 
press  l51  (l91 for New Zealand). 
(See Operation from external or extension 
telephones  on page 60.)
Note
• If this feature is set to  On, but your 
machine does not connect a fax call when 
you lift an external or extension telephone 
handset, press the remote activation code 
l 51  (l91 for New Zealand).
• If you send faxes from a computer on the  same telephone line and the machine 
intercepts them, set Fax Detect to Off.
• We do not recommend having a PC plus  fax machine on the same line.
 
aMake sure you are in Fax mode  .
bPress  Menu, 2, 1,  3.
cPress  a or  b to choose  Onor Off .
Press OK.
dPress  Stop/Exit .
Setting the Print Density6
You can adjust the Print Density setting to 
make your printed pages darker or lighter.
aMake sure you are in Fax mode  .
b Press Menu, 2, 1, 7.
cPress  a to make the print darker.
Or, press  b to make the print lighter.
Press OK.
dPress  Stop/Exit .
 
						

							
Chapter 6
50
Additional receiving 
operations
6
Printing a reduced incoming 
fax6
If you choose  On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of A4, Letter, Legal or Folio size 
paper.
The machine calculates the reduction ratio by 
using the page size of the fax and your Paper 
Size setting ( Menu, 1, 2 , 2).
aMake sure you are in Fax mode  .
bPress  Menu, 2, 1, 5 . 
cPress  a or  b to choose  On or  Off .
Press OK.
dPress  Stop/Exit .
Setting the Fax Receive 
Stamp (black & white only)6
You can set the machine to print the received 
date and time in the top centre of each 
received fax page.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 9 .
cPress  a or  b to choose  On or  Off .
Press OK.
dPress  Stop/Exit .
Note
• The received time and date will not appear 
when using Internet Fax.
• Make sure you have set the current date  and time in the machine. (See the Quick 
Setup Guide.)
 
Receiving faxes into memory 
(black & white only)6
As soon as the paper tray becomes empty 
during fax reception, the screen will display 
No Paper , asking you to put paper in the 
paper tray. (See  Loading paper and print 
media  on page 11.) If you are unable to put 
paper in the paper tray the following will 
happen:
If  Memory Receive  is On:6
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. 
Further incoming faxes will also be stored into 
memory until the memory is full. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray and press 
Mono Start  or Colour Start .
If Memory Receive  is Off :6
The machine will carry on receiving the 
current fax, with the remaining pages being 
stored in memory, if enough memory is 
available. Further incoming faxes will not be 
stored in memory. The machine will then stop 
automatically answering calls until fresh 
paper is put in the paper tray. To print the last 
fax you received, put fresh paper in the tray 
and press  Mono Start  or Colour Start .
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 6.
cUse  a or  b to choose  On or  Off . 
Press OK.
dPress  Stop/Exit .
 
						

							
Receiving a fax51
6
Printing a fax from the 
memory6
If you are using the Fax Storage feature 
(
Menu , 2 , 5, 1), you can still print a fax from 
the memory when you are at your machine. 
(See  Fax Storage  on page 73.)
aPress Menu, 2, 5,  3.
bPress  Start.
cPress  Stop/Exit .
Out of Paper Reception 
(black & white only)6
As soon as the paper tray becomes empty 
during fax reception, the LCD shows 
No Paper . Put some paper in the paper tray. 
(See  Loading paper and print media  
on page 11.)
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available.
 
						

							
52
7
Telephone line 
services
7
Features like Voice Mail, Call Waiting, Call 
Waiting/Caller ID, RingMaster, answering 
services, alarm systems or other custom 
features on one telephone line may create 
problems with the operation of your machine.
Do you have Voice Mail?7
If you have Voice Mail on the telephone line 
that you will install your new Machine on, 
there is a strong possibility  that Voice Mail 
and the  Machine  will conflict with each other 
while receiving incoming calls.  However, the 
Distinctive Ring feature allows you to use 
more than one number on your line, so 
both Voice Mail and the Machine can work 
together without any problems.  If each one 
has a separate telephone number, neither will 
interfere with the other’s operations.
If you decide to get the Distinctive Ring 
service from the telephone company, you will 
need to follow the directions to ‘register’ the 
new Distinctive Ring pattern they give you. 
This is so your Machine can recognize its 
incoming calls.
Telephone Service for 
Australia
7
Telstra® FaxStream® Duet® 
(Distinctive Ringing)7
Telstra® FaxStream® Duet® is an enhanced 
Public Switched Telephone Service (PSTS) 
offered by Telstra
® that allows you to have an 
additional number on one telephone line, with 
its own distinctive ring pattern. Telstra
® 
FaxStream
® Duet® is a call handling feature 
that helps users distinguish voice and 
facsimile calls. With FaxStream
® Duet®, 
incoming calls to a fax number are 
announced by a different, distinctive ring 
signal. Only one call can be answered (or 
made) at any one time and while this call is in 
progress, incoming calls to either number will 
be presented with a busy tone.
Your machine has a Distinctive Ringing 
function, allowing you to dedicate one 
telephone number just for receiving faxes.
Note
After you have set the Distinctive Ring 
feature to On, the receive mode is set to 
Manual  automatically. Your Distinctive 
Ring Number does not allow Voice Calls - 
only Faxes. You cannot change the 
receive mode from  Manual mode while 
the Distinctive Ring is set to On.
 
Telephone and external devices7
 
						

							
Telephone and external devices53
7
What is the Advantage of using 
Telstra
® FaxStream® Duet® Function?7
Using Telstra® FaxStream® Duet® is the 
most efficient way to receive both fax and 
telephone calls on the same line. When the 
voice call comes in, all telephones (extension 
and external) and the fax machine will ring to 
alert you to pick it up. If a fax call comes in, 
the fax machine will answer automatically 
without ringing, whereas the extension and 
external telephones will ring twice with a 
distinctive ring pattern. It is also a more 
efficient way of operating a Fax machine with 
an extension telephone as you do not have to 
use the remote activation codes. It gives you 
two independent numbers without the higher 
cost of a second line.
How does Telstra® FaxStream® Duet® 
Work?
7
Incoming calls to the voice number, will have 
the standard ring pattern of long, long tone, 
followed by a pause, repeated, while the new 
fax number will have a different ring pattern of 
three short bursts of ring, repeated at regular 
intervals.
When FaxStream
® Duet® is On and you 
receive a voice call all extension and external 
telephones will ring with a standard ring 
pattern. The fax machine will ring on the third 
ring with a standard ring pattern. All external 
and the extension telephones will continue to 
ring, until you or a telephone answering 
device can answer the voice number.
When FaxStream
® Duet® is On and you 
receive a fax call on the Duet
® number the 
Fax machine will answer and automatically 
receive the fax message without ringing. On 
the other hand, all extension and external 
telephones will ring twice with a distinctive 
ring pattern. Do not answer the telephone as 
you are receiving a fax message.
 
All extension phones ring twice, fax machine is silent.
Fax machine 
automatically 
receives and prints 
fax message 
without  ringing.Fax machine 
begins ringing 
on third ring.
Registered 
Duet (Fax) 
Number Main number 
(Voice Number)
You answer the call 
at an external telephone 
or an extension 
telephone.Telephone Answering
Device (TAD)
answers the call.
Incoming Call
(either Voice or Fax)
Flowchart Sequence of Incoming call
 
						

							
Chapter 7
54
Set the Distinctive Ring to ON
Very important!
7
After you have set the Distinctive Ring feature 
to ON, the receive mode is set to  Manual 
automatically. Your Distinctive Ring Number 
does not allow Voice Calls - only Faxes. You 
cannot change the receive mode to another 
mode while the Distinctive Ring is set to On:
aPress  Menu, 2, 0, 2 .
bPress  a or  b to choose  On.
cPress  OK.
dPress  Stop/Exit . Distinctive Ring is now 
set to on.
Turning off Distinctive Ring7
aPress  Menu, 2, 0, 2 .
bPress  a or  b to choose  Off.
cPress  OK.
dPress  Stop/Exit .
Note
If you turn off Distinctive Ring, the 
machine will stay in  Manual receive 
mode. You will need to set the Receive 
Mode again. (See  Choosing the receive 
mode  on page 46.)
 
Telephone Service for 
New Zealand
7
FaxAbility7
FaxAbility is a service offered by Telecom 
that allows you to have an additional number 
on one telephone line, with its own distinctive 
ring pattern. This way, when you get an 
incoming call, you can identify the number 
being called by its ring.
How Will the Fax Machine Treat All 
Other Numbers?
7
FaxAbility mode ensures that the machine 
will answer calls to the FaxAbility (secondary) 
number. When a call comes in to your main 
number, all the telephones will ring. You can 
set an external answering device (TAD) to 
answer calls on the other number(s). (See the 
chart in the following page.)
What is the Advantage of Using the 
FaxAbility Function?
7
Using FaxAbility is the most efficient way to 
receive both fax and telephone calls on the 
same line. It is much easier for your callers 
who dial manually. The fax machine will 
answer with receiving tones so they will not 
have to press an activation code. And the 
people who call to talk on your main number 
will not have to talk to your fax machine. 
Basically, it gives you two independent 
numbers without the higher cost of a second 
line.
 
						

							
Telephone and external devices55
7
How Does FaxAbility Work?7
Your telephone number will have the 
standard ring pattern of long, long tone, while 
the new number will have a ring pattern of 
long, silence, long, etc. When FaxAbility is 
On, you will not hear the first ring of all 
incoming calls on the fax machine. Extension 
telephones will ring as usual. If the fax 
machine recognizes the ring pattern, all 
ringing will stop and the fax machine will 
answer and automatically receive the fax 
message. Otherwise, you will hear the 
extension telephones and the fax machine 
continue to ring. The fax machine always 
listens to the ring pattern before it answers, 
so do not pick up the telephone during that 
time. You will quickly learn to recognize the 
ring pattern for faxes, so you will not be 
tempted to answer that number. Either you or 
a telephone answering device can answer 
the main number(s).
 
Note
After you have set the FaxAbility feature to 
On , the receive mode is set to  Manual 
automatically. Unless you have a TAD or 
Voice Mail set up on the FaxAbility 
number, Manual mode means you must 
answer all the call yourself. You can not 
change the receive mode to the other 
mode while the FaxAbility is set to on.
 
All extension phones ring twice, fax machine is silent.
Fax machine 
automatically 
receives and prints 
fax message 
without  ringing.Fax machine 
begins ringing 
on third ring.
Registered 
Duet (Fax) 
Number Main number 
(Voice Number)
You answer the call 
at an external telephone 
or an extension 
telephone.Telephone Answering
Device (TAD)
answers the call.
Incoming Call
(either Voice or Fax)
Flowchart Sequence of Incoming call
 
						

							
Chapter 7
56
How to Turn FaxAbility OFF or ON7
The FaxAbility function is designed to 
accommodate the FaxAbility service provided 
by Telecom. To change the setting, repeat 
Steps 1-3; Step 2 is where you can choose 
either  On or  Off .
Call Waiting beeps caused by incoming calls 
on your main number can affect fax 
transmissions. If you have FaxAbility Service 
but don’t have Call Waiting, you need do 
nothing at this stage. If you do have Call 
Waiting as well as FaxAbility, set the Call 
Waiting menu option to  On. See below.
aPress  Menu, 2, 0, 2 .
bPress  a or  b to set FaxAbility to  On or 
Off .
If you have FaxAbility service, choose 
On .
Press  OK.
cPress  a or  b to set Call Waiting to  On or 
Off . If you have Call Waiting service, 
choose  On to avoid the trouble caused 
by Call Waiting.
Press  OK.
dPress  Stop/Exit .
Telephone Service for 
Some Countries
7
Distinctive Ringing (For 
Singapore and Hong Kong)7
This machine feature lets you use the 
Distinctive Ringing subscriber service offered 
by some telephone companies, which allows 
you to have several telephone numbers on 
one telephone line. Each telephone number 
has its own Distinctive Ringing pattern, so 
you will know which telephone number is 
ringing. This is one way you can have a 
separate telephone number for your 
machine.
Your machine has a Distinctive Ringing 
function, allowing you to dedicate one 
telephone number just for receiving faxes. 
You will need to set Distinctive Ringing to  On.
Note
• You can switch it off temporarily, then 
turn it back on. When you get a new fax 
number, make sure you reset this 
function.
• The machine will answer only calls to  the Distinctive Ringing number.
 
Note
After you have set the Distinctive Ring 
feature to  On, the receive mode is set to 
Manual  automatically. Unless you have a 
TAD or Voice Mail set up on the Distinctive 
Ring number,  Manual mode means you 
must answer all the call yourself. You can 
not change the receive mode to the other 
mode while the Distinctive Ring is set to 
On .
 
 
						

							
Telephone and external devices57
7
Registering the Distinctive Ring 
pattern 
Very important!
7
After you have set the Distinctive Ring feature 
to ON, the receive mode is set to Manual 
automatically. Unless you have a TAD or 
Voice Mail set up on the Distinctive Ring 
number,  Manual mode means you must 
answer all the calls yourself. You can not 
change the receive mode to another mode 
while the Distinctive Ring is set to on.
aPress  Menu, 2, 0,  2.
bPress  a or  b to choose  On.
cPress  OK.
dPress  Stop/Exit . Distinctive Ring is now 
set to on.
Turning off Distinctive Ring7
aPress  Menu, 2, 0,  2.
bPress  a or  b to choose  Off.
cPress  OK.
dPress  Stop/Exit .
Note
If you turn off Distinctive Ring, the 
machine will stay in  Manual receive 
mode. You will need to set the receive 
Mode again. (See  Choosing the receive 
mode  on page 46.)
 
Caller ID 
(not available in India)7
The Caller ID feature lets you use the Caller 
ID subscriber service offered by many local 
telephone companies. Call your telephone 
company for details. This service shows the 
telephone number, or name if it is available, 
of your caller as the line rings.
After a few rings, the LCD will show the 
telephone number of your caller (and name, if 
available). Once you answer a call, the Caller 
ID information disappears from the LCD, but 
the call information stays stored in the Caller 
ID memory.
„ You will see the number (or name) on the 
LCD.
„ The  ID Unknown  message means the 
call originated outside your Caller ID 
service area.
„ The  ID Withheld  message means the 
caller has intentionally blocked 
transmission of information.
You can print a list of the Caller ID information 
received by your machine. (See  Printing the 
Caller ID List  on page 58.)
Note
The Caller ID service varies with different 
carriers. Call your local telephone 
company to find out about the kind of 
service available in your area. This feature 
may not available in some countries.
 
 
						

							
Chapter 7
58
Viewing the Caller ID List7
Your machine stores information for the last 
thirty calls in the Caller ID list. You can view 
or print this list. When the thirty-first call 
comes in to the machine, it replaces 
information about the first call.
aPress  Menu, 2, 0, 3 .
bPress  a or  b to choose  Display#.
Press  OK.
The Caller ID of the last call will appear 
on the display. If no ID is stored, the 
beeper will sound and  No Caller ID 
will appear on the display.
cPress  a or  b to scroll through the Caller 
ID memory to choose the Caller ID you 
want to view, and then press  OK.
The LCD will show the callers number  
and the date and time of the call.
dTo finish viewing, press  Stop/Exit.
Printing the Caller ID List7
aPress Menu, 2, 0, 3 .
bPress  a or  b to choose  Print Report .
Press  OK.
If no ID is stored, the beeper will sound 
and  No Caller ID  will appear on the 
LCD.
cPress  Mono Start  or Colour Start .
dAfter printing has finished, 
press Stop/Exit .
Connecting an external 
TAD 
7
You can connect an external Telephone 
Answering Device (TAD) to the same line as 
your machine. When the TAD answers a call, 
your machine will “listen” for the CNG (fax 
calling) tones sent by a sending fax machine. 
If it hears them it will take over the call and 
receive the fax. If it does not hear them, it will 
let your TAD take a voice message and the 
display will show  Telephone.
The external TAD must answer within four 
rings (we recommend you set it to two rings). 
This is because your machine cannot hear 
the CNG tones until the external TAD has 
picked up the call. The sending machine will 
send CNG tones for only eight to ten seconds 
longer. We do not recommend using the toll 
saver feature on your external TAD if it needs 
more than four rings to activate it.
Note
If you have problems receiving faxes, 
reduce the ring delay setting on your 
external TAD to one or two rings.