Brother MFC 9120CN User Manual
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USER’S GUIDE MFC-9120CN MFC-9320CW Version 0 ARL/ASA/NZ
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9120CN and MFC-9320CW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: „ may serve as confirmation of the purchase date of your product should you lose your receipt; and „ may support an insurance claim by you in the event of product loss covered by insurance. © 2009 Brother Industries, Ltd.
i Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
ii Table of Contents Section I General 1 General information 2 Using the documentation ....................................................................................... 2Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................ 3 Viewing documentation ................................................................................... 3 Accessing Brother Support (For Windows ®) ......................................................... 5 Control panel overview .......................................................................................... 6 Data LED indications ..................................................................................... 10 2 Loading paper and documents 11 Loading paper and print media ............................................................................ 11Loading paper in the standard paper tray...................................................... 11 Loading paper in the manual feed slot .......................................................... 12 Unprintable area ............................................................................................ 16 Acceptable paper and other print media .............................................................. 17 Type and size of paper .................................................................................. 17 Handling and using special paper ................................................................. 19 Loading documents ............................................................................................. 22 Using the automatic document feeder (ADF) ................................................ 22 Using the scanner glass (Flatbed) ................................................................. 23 3 General Setup 24 Mode Timer.......................................................................................................... 24 Paper settings ...................................................................................................... 24Paper Type .................................................................................................... 24 Paper Size ..................................................................................................... 24 Volume settings ................................................................................................... 25 Ring volume ................................................................................................... 25 Beeper volume .............................................................................................. 25 Speaker volume............................................................................................. 25 Set Daylight Saving Time .................................................................................... 26 Ecology features .................................................................................................. 26 Toner Save .................................................................................................... 26 Sleep Time .................................................................................................... 26 LCD Contrast ....................................................................................................... 27 Dial Prefix ............................................................................................................ 27 Setting up the prefix number ......................................................................... 27 Changing the prefix number .......................................................................... 28
iii 4 Security features 29 Secure Function Lock 2.0 (MFC-9320CW only) .................................................. 29Setting the password for the administrator ................................................... 29 Changing the password for the administrator ................................................ 30 Setting up the public user mode .................................................................... 30 Setting up restricted users ............................................................................. 31 Turning Secure Function Lock on/off............................................................. 31 Switching Users ............................................................................................. 32 Memory Security (MFC-9120CN only)................................................................. 32 Setting up the password ............................................................................... 33 Changing your memory security password ................................................... 33 Turning memory security on/off ..................................................................... 33 Setting Lock ......................................................................................................... 34 Setting up the password ................................................................................ 34 Changing your Setting Lock password .......................................................... 34 Turning Setting Lock on/off............................................................................ 34 Restricting dialling................................................................................................ 35 Dial pad restriction ......................................................................................... 35 One Touch restriction .................................................................................... 35 Speed Dial restriction .................................................................................... 35 Section II Fax 5 Sending a fax 38 How to fax ............................................................................................................ 38Entering fax mode ......................................................................................... 38 Sending a fax from the ADF .......................................................................... 38 Sending a fax from the scanner glass ........................................................... 38 Faxing Letter size document from the scanner glass .................................... 39 Cancelling a fax in progress .......................................................................... 39 Broadcasting (black & white only)........................................................................ 39 Cancelling a Broadcast in progress ............................................................... 40 Additional sending operations.............................................................................. 40 Sending faxes using multiple settings ........................................................... 40 Electronic cover page (black & white only) .................................................... 41 Contrast ......................................................................................................... 42 Changing Fax Resolution .............................................................................. 42 Dual access (black & white only) ................................................................... 43 Real Time Transmission ................................................................................ 43 Overseas Mode ............................................................................................. 44 Delayed Fax (black & white only) .................................................................. 44 Delayed batch transmission (black & white only) .......................................... 44 Checking and cancelling waiting jobs ............................................................ 45 Sending a fax manually ................................................................................. 45 Out of memory message ............................................................................... 45
iv 6 Receiving a fax 46 Receive modes .................................................................................................... 46Choosing the receive mode ........................................................................... 46 Using receive modes ........................................................................................... 47 Fax Only ........................................................................................................ 47 Fax/Tel........................................................................................................... 47 Manual ........................................................................................................... 47 External TAD ................................................................................................. 47 Receive Mode settings ........................................................................................ 48 Ring Delay ..................................................................................................... 48 F/T Ring Time (Fax/Tel mode only) ............................................................... 48 Fax Detect ..................................................................................................... 49 Setting the Print Density ................................................................................ 49 Additional receiving operations ............................................................................ 50 Printing a reduced incoming fax .................................................................... 50 Setting the Fax Receive Stamp (black & white only) ..................................... 50 Receiving faxes into memory (black & white only) ........................................ 50 Printing a fax from the memory ..................................................................... 51 Out of Paper Reception (black & white only) ................................................. 51 7 Telephone and external devices 52 Telephone line services ....................................................................................... 52Do you have Voice Mail? ............................................................................... 52 Telephone Service for Australia........................................................................... 52 Telstra ® FaxStream® Duet® (Distinctive Ringing) ......................................... 52 Telephone Service for New Zealand ................................................................... 54 FaxAbility ....................................................................................................... 54 Telephone Service for Some Countries ............................................................... 56 Distinctive Ringing (For Singapore and Hong Kong) ..................................... 56 Caller ID (not available in India) .................................................................... 57 Connecting an external TAD ............................................................................... 58 Connections................................................................................................... 59 Recording an outgoing message (OGM) ....................................................... 59 Multi-line connections (PABX) ....................................................................... 59 External and extension telephones...................................................................... 60 Operation from external or extension telephones ......................................... 60 For Fax/Tel mode only ................................................................................... 60 Connecting an external or extension telephone ............................................ 60 Using a non-Brother cordless external handset ............................................ 61 Using Remote Codes .................................................................................... 61
v 8 Dialling and storing numbers 63 How to dial ........................................................................................................... 63Manual dialling............................................................................................... 63 One touch Dialling ......................................................................................... 63 Speed dialling ................................................................................................ 63 Search ........................................................................................................... 63 Fax redial ....................................................................................................... 64 Storing numbers .................................................................................................. 64 Storing a pause ............................................................................................. 64 Storing One Touch Dial numbers .................................................................. 65 Storing Speed Dial numbers.......................................................................... 66 Changing One Touch and Speed Dial numbers ............................................ 68 Setting up Groups for Broadcasting .............................................................. 69 Combining quick dial numbers ...................................................................... 71 Tone or Pulse (not available in New Zealand)............................................... 71 9 Remote Fax Options (black & white only) 72 Fax Forwarding .................................................................................................... 72 Fax Storage ......................................................................................................... 73 PC Fax Receive ................................................................................................... 73 Changing Remote Fax Options ........................................................................... 74Turning off Remote Fax Options ................................................................... 75 Remote retrieval .................................................................................................. 75 Setting a Remote Access Code..................................................................... 75 Using your Remote Access Code.................................................................. 76 Retrieving fax messages ............................................................................... 76 Changing the Fax Forwarding number .......................................................... 77 Remote fax commands ........................................................................................ 78 10 Polling 79 Polling receive ..................................................................................................... 79 Secure polling ................................................................................................ 79 Delayed polling .............................................................................................. 79 Sequential polling .......................................................................................... 80 Polled transmit (black & white only) ..................................................................... 80 Setup for polled transmit................................................................................ 80 Setup for polled transmit with a secure code................................................. 81 11 Printing reports 82 Fax reports........................................................................................................... 82Transmission verification report..................................................................... 82 Fax Journal .................................................................................................... 83 Reports ................................................................................................................ 83 How to print a report ...................................................................................... 84
vi Section III Copy 12 Making copies 86 How to copy ......................................................................................................... 86Entering copy mode ....................................................................................... 86 Making a single copy ..................................................................................... 86 Making multiple copies .................................................................................. 86 Stop copying .................................................................................................. 86 Copy options (temporary settings) ....................................................................... 87 Enlarging or reducing the image copied ........................................................ 87 Using the Options key ................................................................................... 88 Improving copy quality ................................................................................... 89 Sorting copies using the ADF ........................................................................ 89 Adjusting Contrast, Colour and Brightness.................................................... 89 Making N in 1 copies (page layout) ............................................................... 90 Out of memory message ..................................................................................... 92 Section IV Direct printing 13 Printing photos from a digital camera (MFC-9320CW only) 94 Before using PictBridge ....................................................................................... 94 PictBridge requirements ................................................................................ 94 Using PictBridge .................................................................................................. 94 Setting your digital camera ............................................................................ 94 Printing images .................................................................................................... 95 DPOF printing ................................................................................................ 96 Printing images with Secure Function Lock 2.0 enabled (MFC-9320CW only) ......................................................................................... 96 Connecting a camera as a storage device .......................................................... 98 Understanding the error messages ..................................................................... 98 14 Printing data from a USB Flash memory drive (MFC-9320CW only) 99 Supported file formats.......................................................................................... 99 Creating a PRN or PostScript® 3™ file for direct printing .................................... 99 Printing data directly from the USB Flash memory drive (MFC-9320CW only) ....................................................................................... 100 Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled (MFC-9320CW only)............................................ 101 Understanding the error messages ................................................................... 103
vii Section V Software 15 Software and Network features 106 How to read the HTML User’s Guide ................................................................. 106Windows®.................................................................................................... 106 Macintosh .................................................................................................... 106 Section VI Appendixes A Safety and legal 108 Choosing a location ........................................................................................... 108 To use the machine safely................................................................................. 109 Disconnect device ....................................................................................... 113 LAN connection ........................................................................................... 113 Radio interference ....................................................................................... 113 International ENERGY STAR ® Qualification Statement.............................. 113 Important Information for Australia .................................................................... 114 IMPORTANT-For Your Safety ..................................................................... 114 Important Safety Instructions ....................................................................... 114 Important Information for New Zealand ............................................................. 115 IMPORTANT-For Your Safety ..................................................................... 115 Important Safety Instructions ....................................................................... 115 IMPORTANT NOTICE ................................................................................. 118 Important Information for Some Countries......................................................... 119 Important Safety Instructions ....................................................................... 119 Libtiff Copyright and License ............................................................................. 121 Legal limitations for copying .............................................................................. 121 Trademarks........................................................................................................ 122 B Options 123 Memory board.................................................................................................... 123 Installing extra memory ............................................................................... 123
viii C Troubleshooting and routine maintenance 125 Troubleshooting ................................................................................................. 125If you are having difficulty with your machine .............................................. 125 Improving the print quality ........................................................................... 134 Setting Dial Tone detection ......................................................................... 141 Telephone line interference ......................................................................... 141 Error and maintenance messages ..................................................................... 142 Transferring your faxes or Fax Journal report ............................................. 148 Document jams............................................................................................ 149 Paper jams .................................................................................................. 150 Routine maintenance ......................................................................................... 155 Cleaning the outside of the machine ........................................................... 155 Cleaning the scanner glass ......................................................................... 156 Cleaning the LED heads.............................................................................. 157 Cleaning the corona wires ........................................................................... 158 Cleaning the drum unit ................................................................................ 159 Cleaning the paper pick-up rollers ............................................................... 164 Calibration ................................................................................................... 164 Auto Registration ......................................................................................... 165 Manual Registration..................................................................................... 165 Replacing the consumable items ....................................................................... 166 Replacing a Toner cartridge ........................................................................ 168 Drum units ................................................................................................... 173 Replacing the belt unit ................................................................................. 177 Replacing the waste toner box .................................................................... 181 Replacing periodic maintenance parts............................................................... 186 Machine Information .......................................................................................... 187 Checking the Serial Number ........................................................................ 187 Checking the Page Counters....................................................................... 187 Checking the remaining life of parts ............................................................ 187 Reset Functions........................................................................................... 187 How to reset the machine ............................................................................ 188 Packing and shipping the machine .................................................................... 188 D Menu and features 193 On-screen programming .................................................................................... 193 Menu table ................................................................................................... 193 Memory storage ........................................................................................... 193 Menu keys ......................................................................................................... 193 How to access the menu mode ................................................................... 194 Menu table ......................................................................................................... 195 Entering text....................................................................................................... 213