Brother Mfc 8370dn User Manual

							Chapter 6
50
Fax Detect6
If Fax Detect is On:
The machine can receive a fax automatically, 
even if you answer the call. When you see 
Receiving on the LCD or hear a click on the 
phone line through the handset you are 
using, just replace the handset. Your 
machine will do the rest.
If Fax Detect is Off:
If you are at the machine and answer a fax 
call by lifting an external handset, press 
Start, then press 2 to receive the fax.
If you answered at an extension telephone, 
press l51. (See Operating from external and 
extension telephones on page 57)
Note
• If this feature is set to On, but your 
machine does not connect a fax call when 
you lift an extension or external telephone 
handset, press the remote activation code 
l51.
• If you send faxes from a computer on the 
same telephone line and the machine 
intercepts them, set Fax Detect to Off.
 
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 3.
cPress a or b to choose Onor Off.
PressOK.
dPress Stop/Exit.
Setting the Print Density6
You can adjust the Print Density setting to 
make your printed pages darker or lighter.
aMake sure you are in Fax mode  .
b Press Menu, 2, 1, 7.
cPress a to make the print darker.
Or, press b to make the print lighter.
PressOK.
dPress Stop/Exit.
 
						

							Receiving a fax
51
6
Additional receiving 
operations
6
Printing a reduced incoming 
fax6
If you choose On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of A4, Letter, Legal
1 or Folio1 size 
paper.
1You can choose Legal and Folio for MP Tray only.
The machine calculates the reduction ratio by 
using the page size of the fax and your Paper 
Size setting (Menu, 1, 2, 2).
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 5. 
cPress a or b to choose On or Off.
PressOK.
dPress Stop/Exit.
Duplex (2-sided) printing for 
Fax mode6
Your machine can automatically print 
received faxes onto both sides of the paper 
when Duplex is set to On.
You can use A4 size of paper (60 to 
105 g/m
2) for this function.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 0.
cPress a or b to choose On (or Off).
PressOK.
dPress Stop/Exit.
Note
When you turn on Duplex the Auto 
Reduction feature is also turned on.
 
Setting the Fax Receive 
Stamp6
You can set the machine to print the received 
date and time in the top centre of each 
received fax page.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 9.
cPress a or b to choose On or Off.
PressOK.
dPress Stop/Exit.
Note
Make sure you have set the current date 
and time in the machine.
 
 
						

							Chapter 6
52
Receiving faxes into memory6
As soon as the paper tray becomes empty 
during fax reception, the screen will display 
No Paper, asking you to put paper in the 
paper tray. (See Loading paper and print 
media on page 10.) If you are unable to put 
paper in the paper tray the following will 
happen:
If Memory Receive is On:6
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. 
Further incoming faxes will also be stored into 
memory until the memory is full. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray.
If Memory Receive is Off:6
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available. The 
machine will then stop automatically 
answering calls until fresh paper is put in the 
paper tray. To print the last fax you received, 
put fresh paper in the tray.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 6.
cPress a or b to choose On or Off. 
PressOK.
dPress Stop/Exit.
Printing a fax from the 
memory6
If you are using the Fax Storage feature 
(Menu, 2, 5, 1), you can still print a fax from 
the memory when you are at your machine. 
(See Fax Storage on page 65.)
aPress Menu, 2, 5, 3.
bPress Start.
cPress Stop/Exit.
Out of Paper Reception6
As soon as the paper tray becomes empty 
during fax reception, the LCD shows 
No Paper. Put some paper in the paper tray. 
(See Loading paper and print media 
on page 10.)
The machine will carry on receiving the fax, 
with the remaining pages being stored in 
memory, if enough memory is available.
Further incoming faxes will also be stored in 
to memory until the memory is full. When the 
memory is full the machine will stop 
automatically answering calls. To print the 
faxes, put fresh paper in the tray.
 
						

							53
7
7
Telephone line 
services
7
Setting the telephone line 
type7
If you are connecting the machine to a line 
that features a PBX or ISDN to send and 
receive faxes, it is necessary to change the 
Telephone Line Type accordingly by 
completing the following steps. If you are 
using a line that features a PBX, you can also 
set your machine to gain access to an outside 
line always or not.
aPress Menu, 0, 6.
bPress a or b to choose ISDN, PBX (or 
Normal).
Press OK.
cDo one of the following:
„If you chose ISDN or Normal, go to 
stepf.
„If you chose PBX, go to stepd.
dDo one of the following:
„If you want to change the current 
prefix number, press 1 and go to 
stepe.
„If you do not want to change the 
current prefix number, press 2 and 
go to step f.
eEnter the prefix number (up to 5 digits) 
on the dial pad.
Press OK.
Press a or b to choose On or Always.
Press OK.
Note
• You can use the numbers 0 to 9, #, l 
and !.
(Press Tel/R to display “!”.)
• If you choose On, pressing Tel/R (the 
screen displays “!”.) will let you access 
an outside line.
• If you choose Always, you can access 
an outside line without pressing Tel/R.
 
fPress Stop/Exit.
PBX and TRANSFER7
The machine is initially set to Normal, which 
lets the machine connect to a standard PSTN 
(Public Switched Telephone Network) line. 
However, many offices use a central 
telephone system or Private Branch 
Exchange (PBX). Your machine can be 
connected to most types of PBX. The 
machine’s recall feature supports timed break 
recall only (TBR). TBR will work with most 
PBX systems allowing you to gain access to 
an outside line, or transfer calls to another 
extension. The feature works when Tel/R is 
pressed.
Telephone and external devices7
 
						

							Chapter 7
54
BT Call Sign (U.K. only)7
The BT Call Sign subscriber service is a way 
to have a separate number for your machine, 
it allows you to have at least two separate 
telephone numbers on one phone line. Each 
phone number has its own distinctive ringing 
pattern.
You can set up your machine so that it only 
responds to the second number.
When you set the BT Call Sign feature to ON, 
the receive mode is set to Manual 
automatically. Manual mode will not respond 
to incoming telephone calls, since the 
number you use for telephone calls will use 
the normal ring pattern. If you turn the feature 
off, your receive mode will remain on 
Manual.
To enable the machine to work with BT 
Call Sign
7
This feature will only work with your external 
phone.
aPress Menu, 2, 0, 2.
The screen displays the current setting.
bPress a or b to choose On or Off.
PressOK.
cPress Stop/Exit.
Connecting an external 
TAD 
7
You can connect an external Telephone 
Answering Device (TAD) to the same line as 
your machine. When the TAD answers a call, 
your machine will “listen” for the CNG (fax 
calling) tones sent by a sending fax machine. 
If it hears them it will take over the call and 
receive the fax. If it does not hear them, it will 
let your TAD take a voice message and the 
display will show Telephone.
The external TAD must answer within four 
rings (we recommend you set it to two rings). 
This is because your machine cannot hear 
the CNG tones until the external TAD has 
picked up the call. The sending machine will 
send CNG tones for only eight to ten seconds 
longer. We do not recommend using the toll 
saver feature on your external TAD if it needs 
more than four rings to activate it.
Note
If you have problems receiving faxes, 
reduce the ring delay setting on your 
external TAD.
 
 
						

							Telephone and external devices
55
7
Connections7
The external TAD must be connected as 
shown in the illustration below.
 
1TAD
aSet your external TAD to one or two 
rings. (The machine’s Ring Delay 
setting does not apply.)
bRecord the outgoing message on your 
external TAD.
cSet the TAD to answer calls.
dSet the Receive Mode to 
External TAD. (See Choosing the 
Receive Mode on page 47.)
Recording an outgoing 
message (OGM)7
aRecord 5 seconds of silence at the 
beginning of your message. This allows 
your machine time to listen for fax tones.
bLimit your speaking to 20 seconds.
cEnd your 20-second message by giving 
your Remote Activation code for people 
sending manual faxes. For example: 
“After the beep, leave a message or 
send a fax by pressing l51 and Start.”
Note
• You need to turn the Remote Codes 
setting to on to use the Fax Receive Code 
l51. (See Using Remote Codes 
on page 59.)
• We recommend beginning your OGM with 
an initial 5 second silence because the 
machine cannot hear fax tones over a loud 
voice. You may try leaving out this pause, 
but if your machine has trouble receiving, 
then you should re-record the OGM to 
include it.
 
1
1
 
						

							Chapter 7
56
Multi-line connections (PBX)7
We suggest you ask the company who 
installed your PBX to connect your machine. 
If you have a multi line system we suggest 
you ask the installer to connect the unit to the 
last line on the system. This prevents the 
machine being activated each time the 
system receives telephone calls. If all 
incoming calls will be answered by a 
switchboard operator we recommend that 
you set the Receive Mode to Manual.
We cannot guarantee that your machine will 
operate properly under all circumstances 
when connected to a PBX. Any difficulties 
with sending or receiving faxes should be 
reported first to the company who handles 
your PBX.
 
						

							Telephone and external devices
57
7
External and extension 
telephones
7
Note
You need to turn the Remote Codes 
setting to on to use the Remote Activation 
Code l51 and Remote Deactivation Code 
#51. (See Using Remote Codes 
on page 59.)
 
Operating from external and 
extension telephones7
If you answer a fax call at an extension 
telephone, or an external telephone that is 
correctly connected to the machine into the 
correct socket on the machine, you can make 
your machine take the call by using the 
Remote Activation code. When you press the 
Remote Activation code l51 the machine 
starts to receive the fax.
If you answer a call and no one is on 
the line:
7
You should assume that you’re receiving a 
manual fax.
Press l51 and wait for the chirp or until the 
LCD shows Receiving, and then hang up.
Note
You can also use the Fax Detect feature to 
make your machine take the call. (See 
Fax Detect on page 50.)
 
For Fax/Tel mode only7
When the machine is in Fax/Tel mode, it will 
use the F/T Ring Time (pseudo/double-
ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and 
then press Tel/R to answer.
If you are at an extension telephone, you will 
need to lift the handset during the F/T Ring 
Time and then press #51 between the 
pseudo/double rings. If no one is on the line, 
or if someone wants to send you a fax, send 
the call back to the machine by pressing l51.
Connecting an external or 
extension telephone7
You can connect a separate telephone 
directly to your machine as shown in the 
diagram below.
 
1 Extension telephone
2 External telephone
When you are using an external telephone, 
the LCD shows Telephone.
1
2
 
						

							Chapter 7
58
Using extension telephones (U.K. 
only)
7
Your premises may already be wired with 
parallel extension telephones (those 
connected to sockets in other rooms in the 
building), or perhaps you intend to add 
extension telephones to your line. While the 
simplest arrangement is a parallel 
connection, there are some reasons why this 
arrangement may cause problems.
The most common problem, is someone 
picking up an extension telephone while the 
machine is trying to send a fax.
Such problems can easily be eliminated, if 
you arrange modification of your extension 
wiring circuit, such that extension devices are 
connected “downstream” of your machine, in 
a master/slave configuration (see figure 2). In 
such a configuration, this machine can 
always detect whether a telephone is in use, 
so it will not attempt to seize the line during 
that time. This is known as “telephone off-
hook detection”.
The inadvisable configuration is shown in 
figure 1, and the recommended master/slave 
configuration is shown in figure 2.
This new connection configuration can be 
arranged by contacting BT, Kingston upon 
Hull Telecommunications, your PBX 
maintainer or a qualified telephone 
installation company as appropriate. Simply 
explained, the extension telephone circuit 
should be terminated on a normal modular 
plug (BT 431A style), which in turn should be 
inserted into the modular socket of the white 
“T”-shaped connector provided as part of the 
line cord assembly.Figure 1:
 7
1 Extension socket
2 Master socket
3 Incoming line
Figure 2: Recommended connection of 
extension sockets
 7
1 Extension socket
2 Master socket
3 Incoming line
These phones are now connected as external 
devices as shown on page 57, because they 
are connected to the fax machine via the T-
connector.
FAX
12
3 1
FAX
12
3 1
 
						

							Telephone and external devices
59
7 Using a non-Brother cordless 
external handset7
If your non-Brother cordless telephone is 
connected to the telephone line cord (see 
page 57) and you typically carry the cordless 
handset elsewhere, it is easier to answer 
calls during the Ring Delay. 
If you let the machine answer first, you will 
have to go to the machine so you can press 
Tel/R to transfer the call to the cordless 
handset.
Using Remote Codes7
Remote Activation Code7
If you answer a fax call on an extension or 
external telephone, you can tell your machine 
to receive it by pressing the Remote 
Activation Code l51. Wait for the chirping 
sounds then replace the handset. (See Fax 
Detect on page 50.) Your caller will have to 
press start to send the fax.
If you answer a fax call at the external 
telephone, you can make the machine 
receive the fax by pressing Start and 
choosing Receive.
Remote Deactivation Code7
If you receive a voice call and the machine is 
in F/T mode, it will start to sound the F/T 
(double-ring) after the initial ring delay. If you 
pick up the call on an extension telephone 
you can turn the F/T ring off by pressing #51 
(make sure you press this between the rings).
If the machine answers a voice call and 
pseudo/double-rings for you to take over, you 
can take the call at the external telephone by 
pressing Tel/R.
Turning on the Remote Codes7
You need to turn the Remote Codes setting to 
on to use the Fax Receive Code and 
Telephone Answer Code.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 4.
cPress a or b to choose On.
PressOK.
dIf you do not want to change the Fax 
Receive Code, press OK.
eIf you do not want to change the 
Telephone Answer Code, press OK.
fPress Stop/Exit.
Changing the Remote Codes7
The preset Remote Activation Code is l51. 
The preset Remote Deactivation Code is #51. 
If you are always disconnected when 
accessing your External TAD, try changing 
the three-digit remote codes, for example ### 
and 555.
aMake sure you are in Fax mode  .
bPress Menu, 2, 1, 4.
cPress a or b to choose On or Off.
PressOK.
dIf you chose On in stepc, enter the new 
Remote Activation Code.
PressOK.
eEnter the new Remote Deactivation 
Code.
PressOK.
fPress Stop/Exit.