Brother Mfc 8370dn User Manual
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If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-8370DN and MFC-8380DN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: „may serve as confirmation of the purchase date of your product should you lose your receipt; and „may support an insurance claim by you in the event of product loss covered by insurance. © 2009 Brother Industries, Ltd.
i Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iii Table of Contents Section I General 1 General information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the Software User’s Guide and Network User’s Guide ........................ 3 Viewing documentation ................................................................................... 3 Accessing Brother Support (Windows ®) .......................................................... 5 Control panel overview .......................................................................................... 6 Data LED indications ....................................................................................... 9 2 Loading paper and documents 10 Loading paper and print media ............................................................................ 10 Loading paper in the standard paper tray...................................................... 10 Loading paper in the multi-purpose tray (MP tray) ........................................ 11 Unprintable area ............................................................................................ 13 Acceptable paper and other print media .............................................................. 14 Recommended paper and print media .......................................................... 14 Type and size of paper .................................................................................. 15 Handling and using special paper ................................................................. 17 Loading documents ............................................................................................. 20 Using the automatic document feeder (ADF) ................................................ 20 Using the scanner glass ................................................................................ 21 3 General Setup 22 Mode Timer.......................................................................................................... 22 Paper settings ...................................................................................................... 22 Paper Type .................................................................................................... 22 Paper Size ..................................................................................................... 23 Tray Use in copy mode.................................................................................. 23 Tray Use in fax mode .................................................................................... 24 Tray Use in print mode .................................................................................. 24 Volume settings ................................................................................................... 25 Ring volume................................................................................................... 25 Beeper volume .............................................................................................. 25 Speaker volume............................................................................................. 25 Automatic daylight savings time .......................................................................... 26 Ecology features .................................................................................................. 26 Toner Save .................................................................................................... 26 Sleep Time .................................................................................................... 26 LCD Contrast ....................................................................................................... 27
iv 4 Security features 28 Secure Function Lock 2.0 (MFC-8380DN) .......................................................... 28 Setting the password for the administrator ................................................... 28 Changing the password for the administrator ................................................ 29 Setting up the public user .............................................................................. 29 Setting up restricted users ............................................................................. 30 Turning Secure Function Lock on/off............................................................. 30 Switching Users ............................................................................................. 31 Memory security (MFC-8370DN) ......................................................................... 31 Setting up the password ................................................................................ 32 Changing the Memory Security password ..................................................... 32 Turning Memory Security on/off .................................................................... 32 Setting Lock ......................................................................................................... 33 Setting up the password ................................................................................ 33 Changing your Setting Lock password .......................................................... 33 Turning Setting Lock on/off............................................................................ 34 Restricting dialling................................................................................................ 34 Dial pad restriction ......................................................................................... 34 One Touch restriction .................................................................................... 35 Speed Dial restriction .................................................................................... 35 Section II Fax 5 Sending a fax 38 How to fax ............................................................................................................ 38 Entering fax mode ......................................................................................... 38 Sending a single-sided fax from the ADF ...................................................... 38 Sending a 2-sided fax from the ADF (MFC-8380DN) .................................... 38 Sending a fax from the scanner glass ........................................................... 39 Faxing Letter size documents from the scanner glass .................................. 40 Cancelling a fax in progress .......................................................................... 40 Broadcasting ........................................................................................................ 40 Cancelling a Broadcast in progress ............................................................... 41 Additional sending operations.............................................................................. 41 Sending faxes using multiple settings ........................................................... 41 Electronic cover page .................................................................................... 42 Contrast ......................................................................................................... 43 Changing Fax Resolution .............................................................................. 43 Dual access ................................................................................................... 44 Real Time Transmission ................................................................................ 44 Overseas Mode ............................................................................................. 44 Delayed Fax .................................................................................................. 45 Delayed batch transmission .......................................................................... 45 Checking and cancelling waiting jobs ............................................................ 45 Sending a fax manually ................................................................................. 45 Out of memory message ............................................................................... 46 Maximum ADF output tray capacity............................................................... 46
v 6 Receiving a fax 47 Receive modes .................................................................................................... 47 Choosing the Receive Mode ......................................................................... 47 Using receive modes ........................................................................................... 48 Fax Only ........................................................................................................ 48 Fax/Tel........................................................................................................... 48 Manual ........................................................................................................... 48 External TAD ................................................................................................. 48 Receive Mode settings ........................................................................................ 49 Ring Delay ..................................................................................................... 49 F/T Ring Time (Fax/Tel mode only) ............................................................... 49 Fax Detect ..................................................................................................... 50 Setting the Print Density ................................................................................ 50 Additional receiving operations ............................................................................ 51 Printing a reduced incoming fax .................................................................... 51 Duplex (2-sided) printing for Fax mode......................................................... 51 Setting the Fax Receive Stamp ..................................................................... 51 Receiving faxes into memory ........................................................................ 52 Printing a fax from the memory ..................................................................... 52 Out of Paper Reception ................................................................................. 52 7 Telephone and external devices 53 Telephone line services ....................................................................................... 53 Setting the telephone line type ...................................................................... 53 BT Call Sign (U.K. only)................................................................................. 54 Connecting an external TAD ............................................................................... 54 Connections................................................................................................... 55 Recording an outgoing message (OGM) ....................................................... 55 Multi-line connections (PBX) ......................................................................... 56 External and extension telephones...................................................................... 57 Operating from external and extension telephones ....................................... 57 For Fax/Tel mode only................................................................................... 57 Connecting an external or extension telephone ............................................ 57 Using a non-Brother cordless external handset ............................................ 59 Using Remote Codes .................................................................................... 59 8 Dialling and storing numbers 60 How to dial ........................................................................................................... 60 Manual dialling............................................................................................... 60 One touch Dialling ......................................................................................... 60 Speed dialling ................................................................................................ 60 Search ........................................................................................................... 61 Fax redial ....................................................................................................... 61
vi Storing numbers .................................................................................................. 61 Storing a pause ............................................................................................. 61 Storing One Touch Dial numbers .................................................................. 61 Storing Speed Dial numbers.......................................................................... 62 Changing One Touch and Speed Dial numbers ............................................ 63 Setting up Groups for Broadcasting .............................................................. 63 Combining quick dial numbers ...................................................................... 64 Tone or Pulse ................................................................................................ 64 9 Remote Fax Options 65 Fax Forwarding .................................................................................................... 65 Fax Storage ......................................................................................................... 65 PC Fax Receive ................................................................................................... 66 Changing Remote Fax Options ........................................................................... 67 Turning off Remote Fax Options ................................................................... 67 Remote retrieval .................................................................................................. 68 Setting a Remote Access Code..................................................................... 68 Using your Remote Access Code.................................................................. 68 Retrieving fax messages ............................................................................... 69 Changing the Fax Forwarding number .......................................................... 69 Remote fax commands ........................................................................................ 70 10 Polling 71 Polling receive ..................................................................................................... 71 Secure polling ................................................................................................ 71 Delayed polling .............................................................................................. 71 Sequential polling .......................................................................................... 72 Polled transmit ..................................................................................................... 72 Setup for polled transmit................................................................................ 72 Setup for polled transmit with a secure code ................................................. 73 11 Printing reports 74 Fax reports........................................................................................................... 74 Transmission verification report..................................................................... 74 Fax Journal .................................................................................................... 74 Reports ................................................................................................................ 75 How to print a report ...................................................................................... 75
vii Section III Copy 12 Making copies 78 How to copy ......................................................................................................... 78 Entering copy mode....................................................................................... 78 Making a single copy ..................................................................................... 78 Making multiple copies .................................................................................. 78 Stop copying .................................................................................................. 78 Copy options (temporary settings) ....................................................................... 79 Enlarging or reducing the image copied ........................................................ 79 Using the Options key ................................................................................... 80 Sorting copies using the ADF ........................................................................ 81 Improving copy quality ................................................................................... 81 Adjusting Contrast and Brightness ................................................................ 81 Making N in 1 copies (page layout) ............................................................... 82 Tray selection ................................................................................................ 83 Duplex (2-sided) copying .................................................................................... 84 Duplex Copy (long edge flip) ......................................................................... 84 Advanced Duplex Copy (short edge flip) ....................................................... 85 Out of memory message ..................................................................................... 86 Section IV Direct printing 13 Printing data from a USB Flash memory drive or a digital camera supporting mass storage 88 Supported file formats.......................................................................................... 88 Creating a PRN or PostScript® 3™ file for direct printing .................................... 88 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage .................................................................................. 89 Understanding the error messages ..................................................................... 91 Section V Software 14 Software and Network features 94 How to read the HTML User’s Guide ................................................................... 94 Windows®...................................................................................................... 94 Macintosh ...................................................................................................... 95
viii Section VI Appendixes A Safety and legal 98 Choosing a location ............................................................................................. 98 To use the machine safely ................................................................................... 99 Important safety instructions........................................................................ 103 IEC60825-1+A2:2001 Specification............................................................. 104 Disconnect device ....................................................................................... 105 Wiring information (U.K. only)...................................................................... 105 LAN connection ........................................................................................... 105 Radio interference ....................................................................................... 105 EU Directive 2002/96/EC and EN50419...................................................... 106 EU Directive 2006/66/EC - Removing or Replacing the Battery .................. 106 International ENERGY STAR ® Compliance Statement............................... 106 Libtiff Copyright and License ............................................................................. 107 Trademarks........................................................................................................ 108 B Options 109 Optional paper tray (LT-5300) (MFC-8380DN) ............................................................................................... 109 Memory board.................................................................................................... 109 Installing extra memory ............................................................................... 110 C Troubleshooting and routine maintenance 111 Troubleshooting ................................................................................................. 111 If you are having difficulty with your machine .............................................. 111 Improving the print quality ........................................................................... 120 Setting Dial Tone detection ......................................................................... 127 Telephone line interference ......................................................................... 127 Error and maintenance messages ..................................................................... 128 Transferring your faxes or Fax Journal report ............................................. 133 Document jams............................................................................................ 134 Paper jams .................................................................................................. 135 Routine maintenance ......................................................................................... 142 Cleaning the outside of the machine ........................................................... 142 Cleaning the scanner................................................................................... 143 Cleaning the laser scanner window ............................................................. 144 Cleaning the corona wire ............................................................................. 145 Cleaning the drum unit ................................................................................ 146 Replacing the consumable items ....................................................................... 149 Replacing a toner cartridge ......................................................................... 150 Replacing the drum unit............................................................................... 153