Blackberry Torch 9810 7 1 User Guide

							Move around a webpage
Move up a screenPress the  key and the  key.Move down a screenPress the  key.Move to the top of a webpagePress TMove to the bottom of a webpagePress B
Related information
Turn on browser shortcuts, 167
Shortcuts: Search
Depending on the typing input language that you're using, some shortcuts might not be available.
Search for an item on your BlackBerry 
smartphone
Start typing on the home screen.Search for text in a messagePress SSearch for text in a file or an 
attachmentPress FSearch for text on a webpagePress FSearch for text in a presentationPress FNote: You can change what happens when you type on the home screen.
To search for text in a presentation, you must view the presentation in text view or in text and slide view. 
Related information
Change what happens when you type on the Home screen, 25 
Turn on browser shortcuts, 167
User GuideTips and shortcuts
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							Shortcuts: Maps
Depending on the typing input language that you are using, some shortcuts might not be available.
Zoom in to a mapPress IZoom out from a mapPress OMove to the next direction on a routePress NMove to the previous direction on a routePress P
Shortcuts: Calendar
Depending on the typing input language that you're using, some shortcuts might not be available. For shortcuts to work in 
Day view, press the 
 key > Options. Click Calendar Display and Actions. Clear the Enable Quick Entry checkbox. 
Schedule an appointmentPress CChange to Agenda viewPress AChange to Day viewPress DChange to Week viewPress WChange to Month viewPress MMove forward in week, month, or day viewPress the  key.Move back in week, month, or day viewPress the  key and the  key.Move to the current datePress TMove to a specific datePress GUser GuideTips and shortcuts
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							Troubleshooting: Shortcuts
I can't use a shortcut
Try the following actions:
•Depending on the typing input language that you're using, some shortcuts might not be available. Try changing the 
typing input language.
•If media shortcuts aren't working, verify that you have turned on audio and video shortcuts in the Media options.
Related information
Change an input or display language, 232
Turn on or turn off audio and video shortcuts, 143
User GuideTips and shortcuts
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							Phone
How to: Phone
Phone at a glance
 
 
Phone icons
These icons appear at the top of the home screen and in the Phone application.
 Missed call Received call Placed call Voice mail messageUser GuidePhone
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							Phone basics
Find your phone number
Do one of the following:
 • To view your active phone number, from the home screen, press the  key. Your phone number appears at the top 
of the screen.
 • To view a list of your multiple phone numbers, from the home screen, press the  key. Click the area at the top of 
the screen.
 If your wireless service plan supports text messaging, the first phone number in the list is the phone number 
that you use to send and receive text messages.
Related information
About multiple phone numbers, 77
My phone number appears as Unknown in the Phone application, 85
Make a call
1.Do one of the following:
 • If your BlackBerry smartphone is unlocked, press the  key.
 • If your smartphone is locked and you don't want to unlock it, press the  key > Place Call.
2.Type a phone number or contact name.
3.Press the  key. 
To end the call, press the  key.
Related information
Add a pause or a wait to a phone number, 195
Available voice commands, 88
Make a Direct Connect call, 
Turn on or turn off dialing from the lock screen, 78
Sort phone numbers or contacts on the phone screen, 79
I can't make or receive calls, 41 
Answer or end a call
Press the  key. 
User GuidePhone
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							To end a call, press the  key.
Related information
Change your ring tone, notifiers, reminders, or alerts, 30 
I can't make or receive calls, 41 
Answer a second call
Depending on your wireless service provider and wireless network, this feature might not be supported.
During a call, press the  key.
•To answer the incoming call and place the current call on hold, click Answer - Hold Current.
•To answer the incoming call and end the current call, click Answer - Drop Current.
To return to the first call, press the  key > Swap or Flash.
Change your ring tone, notifiers, reminders, or alerts
In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry 
smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed.
1.On the home screen, click your Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone or ring volume, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your smartphone or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the  key > Save. 
Related information
I can't change the number of times that my smartphone rings, 85
Add or delete a contact alert, 163
Add or delete a custom sound profile, 162
Icons for sound and alert profiles, 161
User GuidePhone
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							Mute a call
During a call, press the  key on the top of your smartphone. 
To turn off mute, press the  key again. 
Place a call on hold
If your BlackBerry smartphone is connected to a CDMA network, you can't place a call on hold.
During a call, press the  key > Hold.
To resume a call, press the  key > Resume.
Turn on the speakerphone
During a call, press the  key > Activate Speakerphone.
Don't hold your BlackBerry smartphone near your ear while you use the speakerphone. Hearing damage can occur. For 
more information, see the 
Safety and Product Information booklet for your smartphone.
To turn off the speakerphone, press the  key > Activate Handset.
Dial an extension
1.Press the X key.
2.Type the extension number.
Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry smartphone dials the number that's associated with the letter 
on a conventional phone keypad.
•To type a number, press a number key.
•To type a letter, press and hold the  key. Press the letter key. 
Switch applications during a call
During a call, press the  key > Switch Application.
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							Note: If you switch to a different application and you want to end the call, press the  key.
About using a headset
You can purchase an optional headset to use with your BlackBerry smartphone.
If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your smartphone model, you might be able to use a headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of 
audio or video files.
For more information about using the headset, see the documentation that came with your headset.
Emergency calls
About emergency calls and Emergency Callback Mode
If you're outside of a wireless coverage area and the  indicator appears at the top of the screen, you can call only 
emergency numbers. Your 
BlackBerry smartphone is designed to allow emergency calls even when your smartphone is 
locked. Depending on your smartphone model and the wireless network that your smartphone is connected to, your 
smartphone is also designed to allow emergency calls when the SIM card isn't inserted. If the connection to the wireless 
network is turned off when you initiate an emergency call, your smartphone is designed to connect to the wireless network 
automatically. You can make emergency calls by typing only official emergency access numbers (for example, 911 or 112).
Note: You should not rely on any wireless smartphone for essential communications, including medical emergencies. 
Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or 
interference issues.
If your smartphone is connected to a CDMA network, when you end an emergency call, your smartphone enters  Emergency Callback Mode. This mode allows the operator to call you back or find your approximate location. Depending on your wireless service provider, Emergency Callback Mode is active for 5 minutes or until you make a non-emergency call. In 
Emergency Callback Mode, you can't send and receive messages or browse webpages.
If your smartphone supports GPS and you make an emergency call, an emergency operator might be able to use GPS 
technology to find your approximate location.
Related information
About GPS technology, 
Make an emergency call
Do one of the following:
 • If your keyboard or BlackBerry smartphone is unlocked, from the home screen, press the  key. Type the 
emergency number. Press the 
 key.
User GuidePhone
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							 • If your smartphone is locked with a password, press the  key > Emergency. Press the  key.
 • If your keyboard is locked, press the  key on the top of your smartphone. Press the  key. Type the 
emergency number. Press the 
 key.
Volume
Adjust the volume
•To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.
•To decrease the volume, press the Volume Down key on the right side of your smartphone.
•To mute the volume, press the  key on the top of your smartphone. To turn off mute, press the  key again. 
If you press the 
 key during a call, your smartphone mutes the call so that you can hear others on the call, but 
they can't hear you. 
Related information
Mute a call, 67 
Improve sound quality for media files, 142
Amplify the volume using the audio boost feature, 142
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the 
volume is.
1.From the home screen, press the  key. 2.Press the  key > Options > In-call Settings. 
3.Change the Default Call Volume field.
4.Press the  key > Save. 
Improve sound quality during a call
You can't change sound quality when you are using a Bluetooth enabled headset.
1.During a call, press the  key > Enhance Call Audio.
2.Select a Boost Bass or Boost Treble option.
Improve sound quality for all calls
You can't change sound quality when you are using a Bluetooth enabled headset.
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							1.From the home screen, press the  key. 2.Press the  key > Options > In-call Settings.
3.Change the Phone Call Audio field or Headset Call Audio field.
4.Press the  key > Save. 
Speed dial
Set up speed dial for a contact
1.From the home screen, press the  key. 2.Press the  key > View > Speed Dial List. 
3.In the Speed Dial Numbers list, click an unassigned key.
4.Click a contact.
5.If necessary, click a phone number for the contact.
To make a call using speed dial, from the Phone application, the home screen, a message, or a message inbox, press and 
hold the key that you assigned to the contact.
Change the contact that is assigned to a speed dial key
1.From the home screen, press the  key. 2.Press the  key > View > Speed Dial List. 
3.Highlight a contact or phone number.
4.Press the  key. 
•To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.
•To assign the contact to a different speed dial key, click Move. In the Speed Dial Numbers list, click a new speed 
dial key.
•To delete the contact from the Speed Dial Numbers list, click Delete.
Call waiting, call forwarding, and call blocking
Turn on or turn off call waiting
Before you begin: To perform this task, your wireless service provider must set up your SIM card or BlackBerry smartphone 
for this service.
User GuidePhone
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