Blackberry Torch 9810 7 1 User Guide
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BlackBerry Torch 9810 Smartphone Version: 7.1 User Guide
Contents Quick Help ................................................................................................................................\ ................... 9 Getting started: Your smartphone ................................................................................................................. 9 Popular topics ................................................................................................................................\ ............ 27 Popular tips ................................................................................................................................\ ................ 32 Common troubleshooting ........................................................................................................................... 41 Tips and shortcuts ................................................................................................................................\ ...... 46 Tips: Doing things quickly ........................................................................................................................... 46 Tips: Extending battery life .......................................................................................................................... 47 Tips: Finding apps ................................................................................................................................\ ...... 48 Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 49 Tips: Freeing space to optimize your smartphone's performance ................................................................. 50 Tips: Updating your software ...................................................................................................................... 51 Tips: Keeping your information safe ............................................................................................................ 51 Tips: Managing indicators ........................................................................................................................... 52 Shortcuts: Phone ................................................................................................................................\ ........ 53 Shortcuts: Messages ................................................................................................................................\ .. 54 Shortcuts: Files and attachments ................................................................................................................ 55 Shortcuts: Typing with the physical keyboard .............................................................................................. 56 Shortcuts: Typing with the touch screen keyboard ...................................................................................... 57 Shortcuts: Media ................................................................................................................................\ ........ 58 Shortcuts: Browser ................................................................................................................................\ ..... 60 Shortcuts: Search ................................................................................................................................\ ....... 61 Shortcuts: Maps ................................................................................................................................\ ......... 62 Shortcuts: Calendar ................................................................................................................................\ .... 62 Troubleshooting: Shortcuts ......................................................................................................................... 63 Phone ................................................................................................................................\ ........................ 64 How to: Phone ................................................................................................................................\ ............ 64 Troubleshooting: Phone .............................................................................................................................. 83
Voice commands ................................................................................................................................\ ........ 87 How to: Voice commands ........................................................................................................................... 87 Troubleshooting: Voice commands ............................................................................................................. 89 Messages ................................................................................................................................\ ................... 91 How to: Messages application .................................................................................................................... 91 Troubleshooting: Messages application .................................................................................................... 127 Files and attachments .............................................................................................................................. 133 How to: Files ................................................................................................................................\ ............ 133 Troubleshooting: Files .............................................................................................................................. 140 Media ................................................................................................................................\ ...................... 141 How to: Media ................................................................................................................................\ .......... 141 Troubleshooting: Media ............................................................................................................................ 158 Ring tones, sounds, and alerts .................................................................................................................. 161 How to: Ring tones, sounds, and alerts ...................................................................................................... 161 Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 165 Browser ................................................................................................................................\ ................... 166 How to: Browser ................................................................................................................................\ ....... 166 Tips: Browser ................................................................................................................................\ ........... 179 Troubleshooting: Browser ......................................................................................................................... 181 Calendar ................................................................................................................................\ .................. 182 How to: Calendar ................................................................................................................................\ ...... 182 Tips: Calendar ................................................................................................................................\ .......... 191 Troubleshooting: Calendar ....................................................................................................................... 192 Contacts ................................................................................................................................\ .................. 194 How to: Contacts ................................................................................................................................\ ...... 194 Troubleshooting: Contacts ........................................................................................................................ 203 Clock ................................................................................................................................\ ....................... 205
How to: Clock ................................................................................................................................\ ........... 205 Troubleshooting: Clock ............................................................................................................................. 209 Tasks and memos ................................................................................................................................\ .... 210 Create a task or memo .............................................................................................................................. 210 Send a task or memo ................................................................................................................................ 210 Change or delete a task or memo .............................................................................................................. 210 Change the status of a task ....................................................................................................................... 211 Hide completed tasks ............................................................................................................................... 211 Show tasks in the calendar ....................................................................................................................... 211 Synchronizing tasks and memos ............................................................................................................... 212 About categories ................................................................................................................................\ ...... 214 Categorize a contact, task, or memo ......................................................................................................... 214 Create a category for contacts, tasks, or memos ....................................................................................... 214 Turn off the prompt that appears before you delete items .......................................................................... 215 Typing ................................................................................................................................\ ...................... 216 How to: Typing ................................................................................................................................\ ......... 216 Troubleshooting: Typing ........................................................................................................................... 225 Keyboard ................................................................................................................................\ ................. 227 How to: Keyboard ................................................................................................................................\ ..... 227 Language ................................................................................................................................\ ................. 231 How to: Language ................................................................................................................................\ .... 231 Troubleshooting: Language ...................................................................................................................... 233 Screen display ................................................................................................................................\ .......... 234 How to: Screen display ............................................................................................................................. 234 Troubleshooting: Screen display ............................................................................................................... 239 GPS technology ................................................................................................................................\ ........ 241 How to: GPS technology ........................................................................................................................... 241 Troubleshooting: GPS technology ............................................................................................................. 243
Compass ................................................................................................................................\ .................. 244 How to: Compass ................................................................................................................................\ ..... 244 Maps ................................................................................................................................\ ....................... 246 How to: Maps ................................................................................................................................\ ........... 246 Personalize: Maps ................................................................................................................................\ .... 250 Troubleshooting: Maps ............................................................................................................................. 252 Applications ................................................................................................................................\ ............. 253 How to: Applications ................................................................................................................................ 253 Troubleshooting: Applications .................................................................................................................. 255 BlackBerry ID ................................................................................................................................\ ........... 259 How to: BlackBerry ID .............................................................................................................................. 259 BlackBerry Device Software ...................................................................................................................... 261 How to: BlackBerry Device Software ......................................................................................................... 261 Troubleshooting: BlackBerry Device Software ........................................................................................... 263 Manage Connections ................................................................................................................................ 265 Mobile network ................................................................................................................................\ ........ 265 Wi-Fi technology ................................................................................................................................\ ....... 272 Mobile Hotspot mode ............................................................................................................................... 282 How to: Mobile Hotspot mode ................................................................................................................... 282 Troubleshooting: Mobile Hotspot mode .................................................................................................... 285 Bluetooth technology ............................................................................................................................... 286 How to: Bluetooth technology ................................................................................................................... 286 Troubleshooting: Bluetooth technology ..................................................................................................... 294 Media server ................................................................................................................................\ ............ 297 How to: Media server ................................................................................................................................ 297 Smart accessories ................................................................................................................................\ .... 299
About the Smart Accessories application .................................................................................................. 299 Set up a new dock ................................................................................................................................\ .... 299 Change a dock profile ............................................................................................................................... 300 Delete a saved dock profile ....................................................................................................................... 300 Power and battery ................................................................................................................................\ .... 301 How to: Power and battery ........................................................................................................................ 301 Troubleshooting: Power and battery .......................................................................................................... 305 Storage space and media cards ................................................................................................................ 306 How to: Storage space and media cards ................................................................................................... 306 Troubleshooting: Storage space and media cards ..................................................................................... 312 Search ................................................................................................................................\ ..................... 314 How to: Search ................................................................................................................................\ ......... 314 Troubleshooting: Search ........................................................................................................................... 318 Security ................................................................................................................................\ ................... 320 How to: Security ................................................................................................................................\ ....... 320 Troubleshooting: Security ......................................................................................................................... 350 Service books and diagnostic reports ........................................................................................................ 353 Run, view, send, or delete a diagnostic report ........................................................................................... 353 Accept, delete, or restore a service book ................................................................................................... 353 Set a default recipient for diagnostic reports ............................................................................................. 354 Find your smartphone model number and version of the BlackBerry Device Software ................................ 354 I can't run or submit a diagnostic report .................................................................................................... 354 Synchronization ................................................................................................................................\ ....... 356 How to: Synchronization ........................................................................................................................... 356 Troubleshooting: Synchronization ............................................................................................................. 359 Accessibility options ................................................................................................................................\ . 361 How to: Accessibility ................................................................................................................................ 361
Calculator ................................................................................................................................\ ................ 367 Use the calculator ................................................................................................................................\ .... 367 Convert a measurement ........................................................................................................................... 367 Glossary ................................................................................................................................\ ................... 368 Legal notice ................................................................................................................................\ ............. 370
Quick Help Getting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry smartphone. Your BlackBerry smartphone at a glance Inserting the SIM card, media card, and battery Remove the battery door User GuideQuick Help 9
To remove the battery door, press and slide. Insert the SIM card Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your smartphone. Slide the SIM card into the slot. Insert the media card and battery The media card is optional. If a media card is included, it might already be inserted. User GuideQuick Help 10