Blackberry Porsche Design P 9983 Smartphone 10 3 3 User Guide

							Note:
To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you
need to first add a rule. In the BlackBerry Hub, tap 
 > . Tap  Priority
Hub  > . Enter the rule details
and select the  Enable
Level
1
Alert  checkbox.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Notifications .
3. At the bottom of the screen, tap  Level
1
Settings.
4. Do any of the following:
t Turn on the  Sound, LED , or Instant
Previews  switch.
t Change the  Ringtone or 
Vibrate  settings.
View
and
respond
to
Instant
Previews
You can use the Instant Previews feature to view previews of incoming email messages, BBM messages, text messages (SMS and MMS), and more from any application on your BlackBerry device.
When a preview appears at the top of the screen, do one of the following:
t To view the message in the BlackBerry Hub, tap the preview. t To dismiss the preview, tap 
.
t To ignore the preview, wait a few seconds until it disappears.
t To reply to a BBM message or text message without leaving the app that youhre currently in, tap 
.
Turn
off
Instant
Previews
For some notification profiles, by default, the Instant Previews feature is turned on.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Notifications .
3. Tap a notification profile.
4. Turn off the  Instant
Previews  switch.
Respond
directly
to
Instant
Previews You can use the Instant Previews feature to reply to your BBM messages and text messages (SMS andMMS) without leaving the app that youhre currently in.
While youhre responding to a preview, incoming messages outside of the current conversation arenhtdisplayed as Instant Previews notifications.
1. To respond to Instant Previews, tap 
.
2. Press any key on the keyboard.
3. Type your message.
4. Press 
.
Phone and voiceUser Guide51 
						

							About
Lock
Screen
Notifications
You can use the Lock Screen Notifications feature to view the first few lines of your most recent email
messages, BBM messages, text messages, and more on your BlackBerry device without having to unlock it.
Turn
off
Lock
Screen
Notifications
By default, Lock Screen notifications are turned on.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Security
and
Privacy  > Lock
Screen .
3. Turn off the  Lock
Screen
Notifications  switch.
Set
your
screen
to
turn
on
for
new
notifications
You can set your BlackBerry device to turn on when you receive notifications.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Security
and
Privacy  >
Lock
Screen .
3. Turn on the  Turn
on
Screen
for
New
Notifications  switch.
Set
Lock
Screen
Notifications
to
only
display
the
sender
info
You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Security
and
Privacy  > Lock
Screen .
3. Turn on the  Show
Sender
Only  switch.
Tip:
 To collapse the Lock Screen Notifications view so that only the notification icons are visible, swipe
left or tap an icon.
Troubleshooting:
Notifications
and
ringtones
If the notifications and ringtones on your BlackBerry device arenht functioning in the way that you expect them to, consult the following troubleshooting topics.
My
device
doesnht
ring
or
vibrate
when
I
receive
a
call
or
message
Try the following actions:
t On the home screen, swipe down from the top of the screen. Verify that the  Do
Not
Disturb profile
isnht the active profile.
t If you created a custom notification for a contact, verify that the  Sound and the  Vibration  settings are
turned on for the contact.
Phone and voiceUser Guide52 
						

							t If you created app-specific notifications, in the app settings in the active profile, verify that the Sound
and the  Vibrate settings are turned on.
My
device
doesnht
display
Instant
Previews If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are
associated with your work space arenht displayed as Instant Previews.
My
device
doesnht
display
Lock
Screen
Notifications
If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are
associated with your work space arenht displayed as Lock Screen Notifications when your work space is
locked.
Voicemail Depending on your service provider, there are two different types of voicemail available on yourBlackBerry device: standard voicemail and a visual voicemail service.
With standard voicemail, you can set up your voicemail access number and password, so you can quickly call in to your voicemail service from the Calls screen in the Phone app.
If you subscribe to a visual voicemail service, you can view a list of your voicemail messages, play your
voicemail messages, and change various voicemail settings from your BlackBerry device, without having to call in to your voicemail service. Depending on the features your service provider supports, your
voicemail messages can be automatically downloaded to your device and you can pause, fast-forward,
or rewind the voicemail message as you listen to it. You can also forward a voicemail message, send a reply to the person who left you a voicemail message, or delete a voicemail message from within thePhone app or the BlackBerry Hub.
Your service provider might automatically delete messages after a certain period of time. If you donht
want a message to get automatically deleted, you can save it to your device.
Depending on your country or region, a visual voicemail service might not be available. You need to subscribe to a visual voicemail service to access the features. Contact your service provider tosubscribe.
Set
up
your
voicemail Depending on your wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2. Tap 
 > Voicemail .
3. Type your voicemail access number and password.
After you have set up your voicemail, you can call your voicemail service from the Calls screen in the
Phone app.
Phone and voiceUser Guide53 
						

							Tip:
If you donht know your voicemail access number or password, contact your wireless service
provider.
Using
a
visual
voicemail
service
Listen
to
a
visual
voicemail
message
1. In the BlackBerry Hub or Phone app, tap a voicemail message.
2. Tap 
.
Forward
a
visual
voicemail
message
1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2. Tap 
.
Save
a
visual
voicemail
message
Your service providerhs voicemail system might automatically delete messages after a certain period of
time. If you donht want a message to get automatically deleted, you can save it to your device.
1. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2. Tap  Save .
Change
your
visual
voicemail
greeting
Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message.
Depending on your wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2. Tap 
.
3. Tap 
 > Change
Voicemail
Greeting .
4. In the  Greeting  drop-down list, do one of the following:
t To play your phone number as your voicemail greeting, tap  Phone
Number.
t To play your name as your voicemail greeting, tap  Name.
t To record a custom voicemail greeting, tap  Personal
Message.
Change
your
visual
voicemail
password
Depending on your wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2. Tap 
 > .
3. Tap  Change
Password .
Phone and voiceUser Guide54 
						

							Prevent
visual
voicemail
messages
from
downloading
while
you
are
roamingDepending on your wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2. Tap 
 > .
3. Clear the  International
Roaming  check box.
Deactivate
visual
voicemail
on
your
device
If you deactivate your visual voicemail service on your BlackBerry device, you must contact your
wireless service provider to reactivate it. Depending on your wireless service provider, this feature might not be supported.
1. In the Phone app, swipe down from the top of the screen.
2. Tap 
.
3. Tap 
 > Deactivate .
Phone and voiceUser Guide55 
						

							Phone and voiceUser Guide56 
						

							BlackBerry
Hub
and
email
BlackBerry
Hub
and
email Staying
connected
with
the
BlackBerry
Hub
The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your
different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to
email, text messages, or BBM chats all in the same place. Additionally, you can see and respond todirect messages and notifications from your social networking accounts, glance at your upcoming
events, and more.
Email
You can add practically any existing email account to your device
						

							Keyboard
shortcuts:
BlackBerry
HubIn
the
list
of
messagesActionShortcutCompose a messagePress  CSearch the BlackBerry HubPress SGo to the next unread message in the listPress UMove to the top of your list of messages and
notificationsPress  TMove to the bottom of your list of messages and
notificationsPress  B
In
a
message
ActionShortcutReply to a messagePress RReply all to a messagePress LForward a messagePress FFlag a messagePress WFile a messagePress I
Setting
up
and
managing
accounts
You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), oreven an Evernote account to your device.
Set
up
email
or
other
types
of
accounts
on
your
device 1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Accounts .
3. If you already added an account to your device, tap 
 to add another account.
Add
an
email
account
1. On the  Add
Account  screen, tap Email,
Calendar
and
Contacts .
2. Enter the email address.
BlackBerry Hub and emailUser Guide58 
						

							3.Tap  Next .
4. Enter the password for the account.
5. Tap  Next .
6. Change any additional settings (for example, the types of content to sync with your device).
7. Tap  Done .
Add
a
social
networking
or
Evernote
account
You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an
Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember.
1. On the  Add
Account  screen, tap 
Facebook, 
Twitter , 
LinkedIn , or 
Evernote .
2. Enter your account information.
t If necessary, change any sync settings.
t If youhre adding a Facebook account, to change when youhre reminded about friendsh birthdays, in the  Birthday
Reminders  drop-down list, tap a reminder option.
3. Tap  Done . If necessary, tap 
Authorize.
Set
up
work
accounts
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Accounts .
3. If you already added an account to your device, tap 
 to add another account.
Add
a
work
account
supported
by
an
EMM
solution
from
BlackBerry If your organization uses an EMM solution from BlackBerry, you can add your work account to yourdevice and take advantage of features like BlackBerry Balance. If your organization hasnht upgraded to
BlackBerry Enterprise Service 10 and is using BlackBerry Enterprise Server 5 or earlier, you can still add
your work account and have it use Microsoft Exchange ActiveSync. For more information, contact your
administrator.
Make sure you know the following from your administrator:
t Your username
t Your enterprise activation password
t Server name
1. On the  Add
Account  screen, tap 
 > Work
Account .
2. Enter the username, activation password, and server address for your account.
3. Tap  Done .
After you add a work account, follow the prompts to set a work space password to use with BlackBerry
Balance and to enter your work network password.
BlackBerry Hub and emailUser Guide59 
						

							Add
an
email
account
supported
by
Microsoft
Exchange
ActiveSyncMake sure that you know the following from your administrator or your email service provider:
t Your username
t Server address
When you add an email account thaths supported by Microsoft Exchange ActiveSync, the messages,
calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device.
1. On the  Add
Account  screen, tap 
 > Microsoft
Exchange
ActiveSync .
2. Enter the required fields for the account.
t If available, to use a certificate instead of a password to authenticate your account, in the  Identity
Certificate  drop-down list, tap an option.
t To use your organizationhs VPN, turn on the  Use
VPN switch.
t To turn off push email, turn off the  Push switch. To set how frequently your device checks for new
messages, in the  Sync
Interval drop-down list, tap an option.
t To change how far back in time your device syncs messages, in the  Sync
Timeframe drop-down
list, tap an option.
t To change how far back in time your device syncs calendar events, in the  Calendar
Sync
Timeframe  drop-down list, tap an option.
3. Tap  Next .
Tip:
 When you flag an email message in your Microsoft Exchange ActiveSync account, it is also flagged
in the Remember app.
Add
an
IBM
Notes
Traveler
email
account
Make sure you know the following from your administrator or email service provider:
t Your username and work network password
t Server address
When you add an IBM Notes Traveler email account, the messages, calendar events, contacts, tasks, and notes associated with the account are synced with your BlackBerry device.
1. On the  Add
Account  screen, tap 
 > IBM
Notes
Traveler .
2. Enter the username, email address, password, and server address for the account.
t To turn off push email, turn off the  Push switch. To set how frequently your device checks for new
messages, in the  Sync
Interval drop-down list, tap an option.
t To use your organizationhs VPN, turn on the  Use
VPN switch.
t To change how far back in time your device syncs messages, in the  Sync
Timeframe drop-down
list, tap an option.
BlackBerry Hub and emailUser Guide60