Blackberry Porsche Design P 9983 Smartphone 10 3 3 User Guide

							Transfer
data
using
a
media
card
This data transfer method is available if you switch from a BlackBerry device running a version of BlackBerry 7.
This method is designed to move the data in your personal space but not the data in your work space.
Only the data saved in the storage space on your previous device is transferred. Any data that is
wirelessly backed up or synchronized with a web-based account isnht transferred to your new device.
1. On your previous device, click  Setup > Device
Switch .
2. Click  Using
a
Media
Card  > Save
Data .
3. Complete the instructions on the screen.
4. When the backup is complete, remove the media card from your previous device and insert it into
your BlackBerry 10 device.
5. On your BlackBerry 10 device, on the home screen, tap 
 > .
6. Complete the instructions on the screen.
Transfer
data
using
BlackBerry
Link
on
a
computer
This data transfer method is available if you switch from a BlackBerry device running the BlackBerry OS
(version 5.0 to 7.1) or the BlackBerry 10 OS. You can use BlackBerry Link to transfer data and settings,
such as phone history, media files, browser bookmarks, and more, to your new BlackBerry 10 device. BlackBerry Link is designed to move the data in your personal space but not the data in your work
space.
Only the data saved in the storage space on your previous device is transferred. Any data that is
wirelessly backed up or synchronized with a web-based account isnht transferred to your new device.
1. On your computer, download and install BlackBerry Link from 
www.blackberry.com/
BlackBerryLink
.
2. Open BlackBerry Link.
3. Connect your current BlackBerry device to your computer using a USB cable.
4. Complete the instructions on the screen.
5. When prompted, connect your new BlackBerry 10 device to your computer using a USB cable.
6. Complete the instructions on the screen.
Back
up
your
device
data
Using a computer and BlackBerry Link, you can back up and restore most of the data on your
BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages,
organizer data, browser bookmarks, and media files.
Setup and basicsUser Guide31 
						

							You should regularly create and save a backup file on your computer, especially before you update any
software. Maintaining a current backup file on your computer might allow you to recover device data if
your device is lost, stolen, or corrupted by an unforeseen issue.
Note:
 If your device is activated on an Enterprise Mobility Management solution from BlackBerry,
contact your administrator to verify if you are able to back up and restore your device data.
Transfer
contact
info
using
a
SIM
card BlackBerry 10 devices use either micro SIM cards or nano SIM cards. You can use this method if youhreswitching from another BlackBerry 10 that uses the same size of SIM card.
1. On your previous device, tap  Contacts.
2. Swipe down from the top of the screen.
3. Tap 
.
4. Under  SIM
Card , tap Copy
Contacts
from
Device
to
SIM
Card .
5. When your contacts are copied to your SIM card, remove the SIM card and insert it into your new
device.
6. On your new device, tap  Contacts.
7. Swipe down from the top of the screen.
8. Tap 
.
9. Under  SIM
Card , tap Import
Contacts
from
SIM
Card .
Note:
 If you have BlackBerry Balance installed on your device, contact information saved in your work
space might not be copied to your SIM card.
After
you
switch
devices After you finish switching to your new BlackBerry 10 device, if you used a media card in your previousdevice, move it to your new device. Also, consider doing the following:
t Delete the data on your previous device using a security wipe.
t Download apps from the BlackBerry World storefront or from the Amazon Appstore. t Explore the Help app on your new device and discover tips and tricks.
For information about returning your previous BlackBerry device for recycling and safe disposal, visit 
www.blackberry.com/recycling. The recycling and trade-up program is available only in certain areas.
Add
email
and
social
networking
accounts
to
your
new
device Calendar and contact information that is associated with an email or social networking account can beadded when you add the account to your new BlackBerry 10 device. If you used the Device Switch app to switch from a BlackBerry device running the BlackBerry OS (version 5.0 to 7.1), your email accounts
might already be set up on your new BlackBerry 10 device.
Setup and basicsUser Guide32 
						

							1.On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > Accounts .
3. If necessary, tap 
.
4. Tap a type of account.
5. Do one of the following:
t If youhre adding an email account, enter the email address. Tap  Next. Enter the password for the
account. Tap  Next. If necessary, change any sync settings.
t If youhre adding a social networking account, enter your account information. If necessary, change any sync settings or reminder settings.
6. Tap  Done .
Deleting
the
data
on
your
BlackBerry
device
After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your
previous BlackBerry device. A security wipe is designed to permanently delete your data so it canht be
recovered. This includes email accounts, downloaded apps, media files, documents, browser
bookmarks, and settings.
When the security wipe is completed, your device turns off automatically. To turn on your device, press
the Power/Lock key.
Wipe
the
data
on
devices
running
the
BlackBerry
OS
(version
5.0
-
7.1)
1. On the home screen of your device, tap the  Options app.
2. Tap  Security  or Security
Options .
3. Tap  Security
Wipe .
4. Select the items that you want to delete.
5. Type  blackbHrry .
6. Tap  Wipe
Data  or Wipe .
Wipe
the
data
on
devices
running
the
BlackBerry
10
OS 1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings .
3. Tap  Security
and
Privacy  > Security
Wipe .
4. Type  blackbHrry .
5. Tap  Delete
Data .
If youhre planning to give away or recycle your device, remember to also remove your SIM card and media card.
Setup and basicsUser Guide33 
						

							Download
your
apps
from
BlackBerry
World
You can reinstall apps and games that you buy as many times as you need to on the same BlackBerry
device, and on up to four additional devices, without having to pay for the items again.
1. On your BlackBerry 10 device, tap the  BlackBerry
World icon.
2. If prompted, enter your BlackBerry ID username and password.
3. Tap 
.
4. Tap  My
World  > My
Apps

Games .
5. Tap  Available .
t To reinstall one app or game, tap 
 next to the app or game that you want to install.
t To reinstall multiple apps and games, at the bottom of the screen, tap 
 > . Tap the apps and
games that you want to reinstall. Tap 
.
Troubleshooting:
Device
Switch My
previous
device
doesnht
detect
my
new
BlackBerry
10
deviceWhen you use a Wi-Fi network and the Device Switch app to switch devices, your devices might not be
able to connect if you use a corporate, academic, or public Wi-Fi network. When you switch devices, try
using a home network that allows connections.
If you use a home network to connect your devices and you still cant connect your devices, try the
following:
1. Unplug your router from the power source and restart both devices.
2. Wait 30 seconds.
3. Plug in the router and make sure that its turned on.
4. Wait 2 minutes.
5. Move both devices approximately 3 feet (1.83 m) from the router.
6. Turn on both devices.
7. Try running the Device Switch app again.
The Device Switch app is supported by Media Mushroom. For questions or more info, visit 
www.deviceswitch.com or contact Media Mushroom at [email protected].
I
canht
switch
my
SIM
card
to
my
new
BlackBerry
10
device
BlackBerry 10 devices use either micro SIM cards or nano SIM cards. You might need to contact your service provider to get the appropraite SIM card for your device.
Setup and basicsUser Guide34 
						

							Some
of
the
data
from
my
previous
device
isnht
on
my
new
deviceThe type of device you transferred data from and the version of device software on your previous device
determines what data can be transferred to your new device. For a list of the type of data that is transferred, visit 
www.blackberry.com/deviceswitch.
Try any of the following:
t Check that your personal email accounts are set up. Email accounts arenht transferred and need to be set up in the BlackBerry Hub on the device.
t Check that your work email accounts are set up. Contact your administrator for the information required to activate the account.
t Look for memos and tasks in the BlackBerry Remember app. t Transfer apps by downloading them from the BlackBerry World storefront.
I
canht
transfer
items
using
my
media
cardTry any of the following:
t Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer. Format your media card or purchase a new media card.
Save the items that you backed up to the media card and then try transferring the items again.
t Use BlackBerry Link to transfer your info from one device to another. To download BlackBerry Link, on your computer, visit 
www.blackberry.com/BlackBerryLink and select the Windows or Mac
option.
About
BlackBerry
ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After youcreate a BlackBerry ID, you can use your email address and password to log in to any BlackBerry
product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices. You should sign
in with the same BlackBerry ID on all of your BlackBerry devices.
If you previously created a BlackBerry ID, you must use it when you set up your new device instead of
creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.
Set
up
a
new
BlackBerry
ID
Tip:
 Iths important to choose a password that you can remember. For your BlackBerry ID username, be
sure to use an email address that you use frequently. Recovery details can be sent to the email address
that you use as your BlackBerry ID username if you forget your BlackBerry ID password. The email
address that you use as a BlackBerry ID username doesnht have to be associated with your BlackBerry
device.
Setup and basicsUser Guide35 
						

							1.To create a new BlackBerry ID when you set up your BlackBerry device, on the  BlackBerry
ID
screen, tap  Create
New .
2. Complete the instructions on the screen.
Confirm
your
BlackBerry
ID
username
When you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you use as your BlackBerry ID. If you forget your BlackBerry ID password, you can reset it easily if you confirmed the email address that you use as your BlackBerry ID username.
If you didnht confirm the email address that you use as your BlackBerry ID username when you created
your BlackBerry ID, you can receive a new confirmation email message.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > BlackBerry
ID .
3. Tap  Confirm . An email message is sent to the email address that you use as your BlackBerry ID.
4. Open the email message and follow the instructions on the screen.
Change
your
BlackBerry
ID
password 1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > BlackBerry
ID .
3. Tap  Change
Password .
Change
your
BlackBerry
ID
information
You can change your username, screen name, first name, or last name.
1. On the home screen, swipe down from the top of the screen.
2. Tap 
 Settings  > BlackBerry
ID .
3. Tap 
.
Using
your
BlackBerry
ID
to
switch
devices Using
your
BlackBerry
ID
on
a
new
device
When you switch to a new BlackBerry device, during setup, you will be prompted to enter your BlackBerry ID username and password. Iths important to use the same BlackBerry ID that you used on
your previous device, since many of your apps and settings are associated with your BlackBerry ID.
For instance, when you use your existing BlackBerry ID on your new device, you can reinstall apps that
you downloaded on your previous device from the BlackBerry World storefront, if a version of that app
exists for your new device.
Setup and basicsUser Guide36 
						

							Find
your
BlackBerry
ID
on
your
old
device
If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, iths important to sign in using your existing BlackBerry ID, as many of your apps and settings are associatedwith it.
1. On the home screen of your old device, click  Options.
2. Depending on your device, do one of the following:
t Click  Third
Party
Applications  > BlackBerry
ID .
t Click  Device > BlackBerry
ID .
t Click  BlackBerry
ID .
How
do
I
reset
my
lost
or
forgotten
BlackBerry
ID
password? You can have the instructions about resetting your BlackBerry ID password sent to the email address
that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password canht be reset for you.
Do one of the following:
t To reset your password on a computer, visit 
www.blackberry.com/blackberryid. Click  Reset
your
password . Complete the instructions on the screen.
t To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click  Forgot
Password. Answer your security question and complete the instructions
on the screen.
Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isnht delivered to your device. If you follow the steps to reset your password on yourdevice, the password reset email will be delivered to your device. Complete the instructions in the email
to reset your BlackBerry ID password.
Setup and basicsUser Guide37 
						

							Setup and basicsUser Guide38 
						

							Phone
and
voice
Phone Phone
icons
Incoming
calls
IconDescriptionTo answer a call, touch and hold the circle and slide your finger to the left.To decline a call, touch and hold the circle and slide your finger to the right.Send a message with the Reply Now feature.Silence the ring tone.
During
a
call
IconDescriptionTurn on the speakerphoneMute a callTake notes during a callStart a conference callShow the dial padMerge calls to start a conference callSplit a conference call into multiple callsMove a call to BBM VideoPhone and voiceUser Guide39 
						

							Making
and
receiving
calls
Make
a
call
1. In the Phone app, tap 
.
2. Dial a number.
3. Tap  Call.
Tip:
 To make a call on the home screen, type a contact name or phone number. Tap  Call
<
name> or
Call
<
number> .
Call
a
recent
number
or
speed
dial
contact
1. In the Phone app, tap 
.
2. Tap a name, number, or speed dial contact.
Tip:
 To send a text message to a recent number, beside the number, tap 
 > .
To call a contact from your keyboard speed dial list, on the home screen, press and hold the key that you associated with the contact.
Call
someone
from
your
contact
list
1. In the Phone app, tap 
.
2. Tap a contact.
3. If you have multiple phone numbers for a contact, tap the number that you want to call. For example,
tap  Home  or Mobile .
Answer
or
decline
a
call
Do one of the following:
t To answer a call, touch and hold the circle in the middle of the screen and slide your finger to the left. Release your finger when the circle covers 
.
t To decline a call, touch and hold the circle in the middle of the screen and slide your finger to the right. Release your finger when the circle covers 
.
Use
Reply
Now
to
send
a
message
to
a
caller
You never have to excuse yourself from a meeting or conversation to answer the phone again. With the
Reply Now feature, you can send a caller a brief message instead of answering an incoming call. By
default, if the caller is a BBM contact, the Reply Now message is sent as a BBM message. If the caller
isnht a BBM contact, the Reply Now message is sent as a text message. Depending on the recipient of
the Reply Now message, additional text messaging charges might apply.
1. When you receive an incoming call, tap 
 or .
2. Do any of the following:
t To send one of the default Reply Now messages, tap a message.
Phone and voiceUser Guide40