Blackberry Bold 5 User Manual

							7. Click Save.
Open a new message automatically when you remove your device from your holster 1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Auto Open Newest Message After Removing Device From Holster  field.
6. Press the  Menu key.
7. Click  Save.
About multiple message lists Depending on your email setup option, you might be able to associate your  BlackBerry® device with more than one email account. For example,
you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device
with more than one email account, multiple message lists might appear on your device. In a message list for a specific email account, you can
open and manage email messages for that email account, and you can send messages using the email address for the email account. For more
information about associating your device with more than one email account, see the   BlackBerry Internet Service Online Help.
Depending on your theme, a separate message list might appear for SMS text messages and MMS messages.
Hide messages from specific email accounts from the main messages application 1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Main Message List Settings .
5. In the  Email Accounts  section, select the check box beside one or more email accounts.
6. Press the  Menu key.
7. Click  Save.
Hide SMS text messages and MMS messages from the main messages application You can set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, a separate
icon might already appear by default.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Main Message List Settings .
5. In the  Other Message Types  section, select the SMS/MMS check box.
6. Press the  Menu key.
7. Click  Save.User GuideMessages79 
						

							Hide the new or unopened message indicator1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Perform one of the following actions: • To hide the new message indicator, change the  Display New Message Indicator field to No.
• To hide the unopened message indicator, change the  Display Message Count field to None.
6. Press the  Menu key.
7. Click  Save.
Hide sent messages 1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Hide Sent Messages  field to Yes.
6. Press the  Menu key.
7. Click  Save.
View call logs in the messages application 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Logging .
5. Perform one of the following actions: • To show recent and missed calls in the messages application, select the  All Calls option.
• To hide call logs in the messages application, select the  None option.
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or
unblock PIN messages from contacts within your organization, from contacts outside of your organization, or both. For more information, contact
your administrator.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  Firewall.
4. Select the check box beside one or more message types.
5. Press the  Menu key.
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							6. Click Save.
Note:   Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless
service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message
forwarding or by using email message filters.
Allow messages from contacts in your contact list or allowed sender list 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  Firewall.
4. Select the  Contacts check box or the  Specific address check box.
5. Press the  Menu key.
6. Click  Save.
Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages
from contacts in your allowed sender list.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  Firewall.
4. Press the  Menu key.
5. Click  Configure Exceptions .
6. Press the  Menu key.
7. Click one of the following menu items: •Add Email Address
• Add Phone Number
• Add PIN
8. Type the contact information.
9. Press the  Enter key.
10. Press the  Menu key.
11. Click  Save.
Reset a blocked message counter 1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  Firewall.
4. Highlight a message type.
5. Press the  Menu key.
6. Click  Reset Count  or Reset All Counts .User GuideMessages81 
						

							S/MIME-protected messages
S/MIME-protected message basics About signing and encrypting messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your
BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When
you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message
has not been changed.
Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipient’s public key to encrypt the
message. Recipients use their private key to decrypt the message.
To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your device uses the email
address in your contact list to locate a PGP® key or certificate for the contact.
Sign or encrypt a message
You can sign or encrypt email messages and PIN messages.
1. When composing a message, change the  Encoding field.
2. If necessary, change the  Classification field.
Encrypt a message with a pass phrase
Your BlackBerry® device can encrypt email messages and PIN messages using a pass phrase shared between the sender and recipient.
1. In an unsent message, set the  Encoding field to Encrypt  or Sign and Encrypt .
2. Press the  Menu key.
3. Click  Options.
4. Set the  Use Password-Based Encryption  field to Yes.
5. In the  Allowed Content Ciphers  section, select the check box beside one or more allowed content ciphers.
6. If you are signing the message, in the  Signing Options section, select a certificate.
7. Press the  Menu key.
8. Click  Save.
9. Type your message.
10. Press the  Menu key.
11. Click  Send.
12. Type a pass phrase to encrypt the message.
13. Confirm the pass phrase.
14. Click  OK.
Using a secure method, let the recipient know what the pass phrase is.
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							Attach a certificate to a message
You can attach a certificate to email messages and PIN messages.
1. When composing a message, press the  Menu key.
2. Click  Attach Certificates .
3. Highlight a certificate.
4. Press the  Menu key.
5. Click  Continue.
Download the certificate used to sign or encrypt a message
If a certificate is not included in a received message or is not already stored in the key store on your  BlackBerry® device, you can download the
certificate.
1. In a message, highlight the encryption indicator or a digital signature indicator.
2. Press the  Menu key.
3. Click  Fetch Sender’s Certificate .
Add a certificate from a message
1. In a message, highlight a digital signature indicator.
2. Press the  Menu key.
3. Click  Import Sender’s certificate .
Add a certificate from an attachment
1. In a message, click the certificate attachment.
2. Click  Retrieve Certificate Attachment .
3. Click the certificate.
4. Click  Import Certificate .
Attachment indicators in S/MIME-protected messages
: The message includes a certificate attachment.
:The message includes multiple certificate attachments.
:The message includes a certificate server attachment.
Add connection information for a certificate server from a message
1. In a message, highlight the certificate server indicator.
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							2. Press the Menu key.
3. Click  Import Server .
View the certificate used to sign or encrypt a message
1. In a message, highlight the encryption status indicator or a digital signature indicator.
2. Press the  Menu key.
3. Click  Display Sender's Certificate  or Display Encryption Certificate .
View encryption information for a weakly encrypted message
1. In a weakly encrypted message, highlight the encryption status indicator.
2. Press the  Menu key.
3. Click  Encryption Details .
S/MIME-protected message status Digital signature indicators for S/MIME protected messages
:
Your BlackBerry® device verified the digital signature.
:
Your device cannot verify the digital signature.
: Your device requires more data to verify the digital signature.
: Your device trusts the certificate chain.
: The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted,
cannot be verified, or is not on your device.
:
The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate.
: The sender’s certificate is expired.
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							Encryption status indicators
Your administrator sets whether messages that you receive are considered to be strong or weak.
: The message is strongly encrypted.
:
The message is weakly encrypted.
Check the status of a certificate or certificate chain
If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of
the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain.
1. In a message, highlight a digital signature indicator.
2. Press the  Menu key.
3. Click  Check Sender’s Certificate  or Check Sender’s Cert Chain .
S/MIME-protected message options Change your signing or encryption certificate
Your BlackBerry®  device uses your encryption certificate to encrypt messages in the sent items folder and includes your encryption certificate
in messages that you send so that recipients can encrypt their reply messages.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.
4. In the  Signing Options  section or the Encryption Options  section, change the Certificate field.
5. Press the  Menu key.
6. Click  Save.
Change options for downloading attachments in encrypted messages
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.
4. Perform one of the following actions: • To download attachments in encrypted messages automatically, change the  Retrieve Encrypted Attachment Information field to
Automatically .
• To download attachments in encrypted messages manually, change the  Retrieve Encrypted Attachment Information field to
Manually .
• To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the  Retrieve Encrypted
Attachment Information  field to Never.
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							5. Press the Menu key.
6. Click  OK.
Change the default signing and encryption option
Your BlackBerry®  device is designed to use the default signing and encryption option when you send a message to a contact that you have not
sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your
device tries to use the signing and encryption option that was used for the last message.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME or PGP .
4. Change the  Default Encoding  field.
5. Press the  Menu key.
6. Click  Save.
About message classifications
If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your
administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message
that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message
classifications that you can use.
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message
and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the
classification for a sent message in the sent items folder.
Change the default message classification
To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your administrator must turn
on message classifications.
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a
message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device
tries to use the message classification that was used for the last message.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Advanced Options .
3. Click  Default Services .
4. Change the  Default Classification  field.
5. Press the  Menu key.
6. Click  Save.
Change the size of S/MIME indicators in messages
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.User GuideMessages86 
						

							4. Change the Message Viewer Icons  field.
5. Press the  Menu key.
6. Click  Save.
Change the encryption algorithms for S/MIME-protected messages
If a message has multiple recipients, your  BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known
to support.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.
4. Select the check box beside one or more encryption algorithms.
5. Press the  Menu key.
6. Click  Save.
Request delivery notification for signed S/MIME-protected messages
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.
4. Change the  Request S/MIME Receipts  field to Yes.
5. Press the  Menu key.
6. Click  Save.
Turn off the prompt that appears before an S/MIME-protected message is truncated
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.
4. Change the  Warn about truncated messages  field to No.
5. Press the  Menu key.
6. Click  Save.
To turn on the prompt again, change the  Warn about truncated messages field to Yes.
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Security Options .
3. Click  S/MIME.
4. Change the  Warn about problems with my certificates  field to No.
5. Press the  Menu key.
6. Click  Save.
To turn on the prompt again, change the  Warn about problems with my certificates  field to Yes.User GuideMessages87 
						

							S/MIME-protected message troubleshootingSome signing and encryption options are not available on my device
Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options.
• If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try
using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent
you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support
attachments in encrypted messages.
You cannot open an attachment in a  PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes®  client
working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
IBM Lotus Notes native encrypted messages
About IBM Lotus Notes native encrypted messages If your email account is associated with a  BlackBerry® Enterprise Server that supports this feature, you can read messages on your BlackBerry
device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply to messages using IBM Lotus
Notes native encryption.
Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes®
(previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing
your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see the online help that is available in the BlackBerry Desktop Manager.
When sending or receiving IBM Lotus Notes native encrypted messages, you might be prompted to type your IBM Lotus Notes ID password.
Prerequisites: IBM Lotus Notes native encryption • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server for IBM® Lotus® Domino®.
• Your computer must be running IBM® Lotus Notes® version 7.0 or later with an email account on an IBM Lotus Domino server version 7.0
or later.
• You must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access), or using the BlackBerry® Desktop Manager.
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