Blackberry Bold 5 User Manual

							Change your voice mail password1. On the Home screen, click the  Visual Voice Mail icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Change Password .
5. Complete the instructions on the screen.
6. Click  OK.
Change how your device downloads voice mail When you receive a new voice mail, it appears automatically in both the visual voice mail application and messages application, but you can
set how your BlackBerry® device downloads the audio file.
1. On the Home screen, click the  Visual Voice Mail icon.
2. Press the  Menu key.
3. Click  Options.
4. Perform one of the following actions: • To set your device to download the audio file automatically each time that you receive a voice mail, change the  Auto download
messages  field to Yes.
• To set your device to download the audio file only when you choose to listen to the voice mail, change the  Auto download
messages  field to No.
• To prevent your device from automatically downloading the audio file while you are roaming, change the  Allow data connection while
roaming  field to No. To access voice mail while you roam, you can call your voice mail system.
Note:   If you download voice mail while you roam, extra fees might apply. For more information, contact your wireless service provider.
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							Voice commands
Perform an action using a voice command 1. On the Home screen or in a folder, click the  Voice Dialing icon.
2. After the beep, say a voice command.
Available voice commands "Call " Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless
headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make
calls to emergency numbers using voice commands.
"Call  " Say this voice command to call a specific phone number for a contact that is in your contact list. For example, if the contact has a work
phone number and a mobile phone number, you can say "Call  work" to call the work phone number.
"Call extension " Say this voice command to dial an extension. To perform this task, you must set options for dialing extensions. You can dial extensions
only within your company.
"Check my phone number" If you have multiple phone numbers associated with your  BlackBerry® device, say this voice command to check your active phone number.
"Check signal strength" Say this voice command to check your wireless coverage level.
"Check network" Say this voice command to check the wireless network that your device is connected to.
"Check battery" Say this voice command to check the battery power level.
"Repeat" Say this voice command to have the last voice prompt repeated to you.
"Cancel" Say this voice command to close the voice dialing application.
Related topics
Set options for dialing extensions, 40
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							Change the language for voice commandsTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service
provider or administrator.
When you change the language for voice commands, you change the language for voice prompts and the language that you use to make a
voice command.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Language and Text Input .
3. Change the  Voice Dialing Language  field.
4. Press the  Menu key.
5. Click  Save.
Turn off choice lists for voice commands If your  BlackBerry®  device identifies more than one possible match to a voice command, your device presents you with a list of possible matches,
or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Voice Dialing .
3. Set the  Choice Lists  field to Always Off .
4. Press the  Menu key.
5. Click  Save.
Change the options for voice prompts After you say a voice command, voice prompts might prompt you for further information or clarification, or voice prompts might read out
instructions that appear on the screen.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Voice Dialing .
3. Perform one of the following actions: • To turn off voice prompts, change the  Audio Prompts field to No Prompts .
• To turn on voice prompts, change the  Audio Prompts field to Basic Prompts .
• To turn on voice prompts and to have the voice prompts also read out instructions that appear on the screen, change the  Audio
Prompt  field to  Detailed Prompts .
4. Press the  Menu key.
5. Click  Save.
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							Improve voice recognitionYou can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Voice Dialing .
3. Click  Adapt Voice .
4. Complete the instructions on the screen.
Voice commands troubleshooting
I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
• If you are using a  Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device
supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device.
• Verify that your keyboard is unlocked.
• Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language
options. Certain languages might not be supported.
Related topics
Change the voice dialing language, 197
Bluetooth technology, 216
My device does not recognize names or numbers in voice commands Try performing the following actions: • Say the first name and the last name of your contact.
• If your BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less.
• If your device often identifies incorrect matches, set the matching sensitivity level to reject more.
• Improve voice recognition of numbers.
Related topics
Improve voice recognition, 52
User GuideVoice commands52 
						

							Messages
Message basics
Composing messages Check spelling
You can check spelling in messages, calendar entries, tasks, or memos that you create.
1. In a message, calendar entry, task, or memo, press the  Menu key.
2. Click  Check Spelling .
3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears.
• To ignore the suggested spelling, press the  Escape key.
• To ignore all instances of the suggested spelling, press the  Menu key. Click  Ignore All.
• To add the word to the custom dictionary, press the  Menu key. Click  Add To Dictionary .
• To stop checking spelling, press the  Menu key. Click  Cancel Spell Check .
Save a draft of a message
1. When you are composing a message, press the  Menu key.
2. Click  Save Draft .
Set the importance level for a message
You can set the importance level for an email message, PIN message, or MMS message.
1. When you are composing a message, press the  Menu key.
2. Click  Options.
3. Set the  Importance  field.
4. Press the  Menu key.
5. Click  Save.
Blind carbon copy a contact
You can blind carbon copy a contact in an email message, a PIN message, or an MMS message.
1. When you are composing a message, press the  Menu key.
2. Click  Add Bcc.
Attach a contact to a message
You can attach a contact to an email message, a PIN message, or an MMS message.
1. When you are composing a message, press the  Menu key.
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							2. Click Attach Address  or Attach Contact .
3. Click a contact.
Add a signature
To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact
your administrator. If you use the BlackBerry® Internet Service, see the  BlackBerry Internet Service Online Help for more information.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Options.
4. Click  Email Settings .
5. If necessary, change the  Message Services field.
6. Set the  Use Auto Signature  field to Yes.
7. In the text box that appears, type a signature.
8. Press the  Menu key.
9. Click  Save.
Your signature is added to email messages after you send them.
Delete the disclaimer from an email message
If your  BlackBerry®  device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry
Enterprise Server might add a disclaimer to email messages after you send them.
1. When you are composing an email message, press the  Menu key.
2. Click  Remove Disclaimer .
To add the disclaimer again, press the  Menu key. Click  Add Disclaimer .
Create a link for a PIN
You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message.
When typing text, type  pin: and the PIN.
Sending messages Send an email message
1. On the Home screen, click the  Messages icon.
2. Press the 
 key.
3. Click  Compose Email .
4. In the  To field, perform one of the following actions:
• Type an email address.
• Type a contact name.
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							• Type part of a contact name or email address. Click a contact.
5. Type a message.
6. Press the 
 key.
7. Click  Send.
Related topics
Search for contacts in your organization's address book, 156
Mailing lists, 158
Send a PIN message
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  Compose PIN .
4. In the  To field, perform one of the following actions:
• Type a PIN. Press the  Enter key.
• Type a contact name. Press the  Enter key.
• Type part of a contact name. Click a contact.
5. Type a message.
6. Press the  Menu key.
7. Click  Send.
Related topics
Mailing lists, 158
Send an SMS text message
You can send an SMS text message to up to ten recipients.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key.
3. Click  Compose SMS .
4. In the  To field, perform one of the following actions:
• Type an SMS phone number (include the country code and area code).
• Type a contact name.
• Type part of a contact name. Click a contact.
• If your device is connected to a CDMA network, you can type an email address.
5. Type a message.
6. Press the 
 key.
7. Click  Send.
Related topics
Mailing lists, 158
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							Send an MMS message
Depending on your wireless service plan, this feature might not be supported.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key.
3. Click  Compose MMS .
4. Perform one of the following actions: • If the contact is not in your contact list, click  [Use Once]. Click Email or Phone . Type an email address or an MMS phone number.
Press the  Enter key.
• If the contact is in your contact list, click a contact. Click an email address or phone number.
5. Type a message.
6. Press the 
 key.
7. Click  Send.
Related topics
Mailing lists, 158
View the size of an MMS message before sending it, 77
Reply to a message
1. In a message, press the  Menu key.
2. Click  Reply or Reply to All .
Forward a message
You cannot forward MMS messages that contain content that is copyright protected.
1. In a message, press the  Menu key.
2. Perform one of the following actions: • Click  Forward .
• Click  Forward As . Click a message type.
Resend a message
You cannot change an SMS text message or MMS message before you resend it.
1. In a sent message, press the  Menu key.
2. Perform one of the following actions: • To change the message, click  Edit. Change the message. Press the  Menu key. Click  Send.
• To change the recipients, click  Edit. Highlight a contact. Press the  Menu key. Click  Change Address . Click a new contact. Press the
Menu  key. Click  Send.
• To resend the message without changing it, click  Resend.
Stop a message from sending
You can stop a message from sending only if a clock icon appears beside the message.
1. On the Home screen, click the  Messages icon.
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							2. Highlight the message.
3. Press the  Menu key.
4. Click  Delete.
Managing messages Open a message
If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a
specific email address.
1. On the Home screen, click the  Messages icon.
2. Click a message.
If you open an MMS message and the content does not appear, press the  Menu key. Click  Retrieve.
Save a message
1. On the Home screen, click the  Messages icon.
2. Highlight a message.
3. Press the  Menu key.
4. Click  Save.
Search for text in a message, in an attachment, or on a web page
To search for text in a presentation, you must view the presentation in text view or in text and slide view.
1. In a message, in an attachment, or on a web page, press the  Menu key.
2. Click  Find.
3. Type the text.
4. Press the  Enter key.
To search for the next instance of the text, press the  Menu key. Click  Find Next.
Mark a message as opened or unopened
1. On the Home screen, click the  Messages icon.
2. Perform one of the following actions: • Highlight a message. Press the  Menu key. Click  Mark Opened  or Mark Unopened .
• Highlight a date field. Press the  Menu key. Click  Mark Prior Opened . Click Mark Opened .
View an address instead of a display name
1. In a message, click a contact.
2. Click  Show Address .
To view the display name again, click a contact. Click  Show Name.User GuideMessages57 
						

							View messages in a specific folder
You can view email messages and MMS messages in a specific folder.
1. On the Home screen, click the  Messages icon.
2. Press the  Menu key.
3. Click  View Folder .
4. Click a folder.
Delete a message
1. On the Home screen, click the  Messages icon.
2. Highlight a message.
3. Press the  Menu key.
4. Click  Delete.
Delete multiple messages
1. On the Home screen, click the  Messages icon.
2. Perform one of the following actions: •To delete a range of messages, highlight a message. Press and hold the  Shift key. On the trackpad, slide your finger up or down.Release
the  Shift  key. Press the  Menu key. Click  Delete Messages .
• To delete all messages prior to a certain date, highlight a date field. Press the  Menu key. Click  Delete Prior . Click Delete .
Note:   Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during
email reconciliation.
Email messages
Email message basics Send an email message
1. On the Home screen, click the  Messages icon.
2. Press the 
 key.
3. Click  Compose Email .
4. In the  To field, perform one of the following actions:
• Type an email address.
• Type a contact name.
• Type part of a contact name or email address. Click a contact.
5. Type a message.
6. Press the 
 key.
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