Blackberry Bold 5 User Manual

							The GPS options that appear on your device might differ slightly from the options that appear in this task.
1. On the Home screen, click the  Options icon.
2. Click  Advanced Options .
3. Click  GPS.
4. Change the  GPS Services field to Location On .
5. Press the  Menu key.
6. Click  Save.
To turn off GPS technology, change the  GPS Services field to Location Off .
Volume
Adjust the volume • To increase the volume, press the  Volume Up key on the right side of your BlackBerry® device.
• To decrease the volume, press the  Volume Down key on the right side of your device.
• To mute the volume, press the  Mute key on the top of your device. To turn off mute, press the  Mute key again.
Related topics
Amplify the volume using the audio boost feature, 111
Improve sound quality for media files, 111
Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Default Call Volume  field.
6. Press the  Menu key.
7. Click  Save.
Improve sound quality during a call You cannot change sound quality when you are using a Bluetooth® enabled headset.
1. During a call, press the  Menu key.
2. Click  Enhance Call Audio .
3. Select a bass or treble option.User GuidePhone29 
						

							Improve sound quality for all callsYou cannot change sound quality when you are using a Bluetooth® enabled headset.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  General Options .
5. Change the  Enhance Headset Call Audio  or Enhance Handset Call Audio  fields.
6. Press the  Menu key.
7. Click  Save.
Voice mail
About your voice mail greeting and voice mail password Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should
be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information,
contact your wireless service provider.
Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Call Voice Mail .
Change the voice mail access number If a voice mail access number is not already set on your  BlackBerry® device, you can type the access number for a different voice mail system.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Voice Mail .
5. Type a voice mail access number and a password.
6. Press the  Menu key.
7. Click  Save.
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							Speed dial
Set up speed dial for a contact 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  View Speed Dial List .
4. Click an unassigned key.
5. Click  New Speed Dial .
6. Click a contact.
To make a call using speed dial, from the phone application, the Home screen, a message, or a message list, press and hold the key that you
assigned to the contact.
Change the contact assigned to a speed dial key 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  View Speed Dial List .
4. Highlight a contact or phone number.
5. Press the  Menu key.
6. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click  Edit. Click a new contact.
• To assign the contact to a different speed dial key, click  Move. Click a new speed dial key.
• To delete the contact from the speed dial list, click  Delete.
Conference calls
About conference calls You can create two types of conference calls with your  BlackBerry® device. If your organization or a conferencing service has provided you with
a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings
allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is
supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference
call bridge number, you can create a conference call by calling other contacts and joining the calls together.
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							Make a conference callIf your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call.
1. During a call, press the  Menu key.
2. Click  Add Participant .
3. Type a phone number or highlight a contact.
4. Press the  Send key.
5. During the second call, press the  Send key to join your first contact to the conference call.
6. To join another contact to the call, repeat steps 1 to 5.
Related topics
Place a call on hold, 26
Create a phone number link for a conference call 1. Type a phone number for the conference call bridge.
2. Type  X and the access code.
Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the
calendar.
1. During a conference call, press the  Menu key.
2. Click  Split Call.
3. Click a contact.
To return to the conference call, press the  Menu key. Click  Join.
Disconnect a contact from a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the
calendar.
1. During a conference call, press the  Menu key.
2. Click  Drop Call .
3. Click a contact.
Leave a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the
calendar.
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							If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider,
this feature might not be supported.
1. During a conference call, press the  Menu key.
2. Click  Transfer or Flash .
Call logs
About call logs Call logs appear in the phone application and show the status of recent calls by showing either a missed call indicator, placed call indicator or
received call indicator. A call log also includes the date of the call, the phone number, and the estimated duration of the call. For more information
about the exact duration of a call, contact your wireless service provider.
The phone list view option allows you to sort how call logs appear in the phone application. Depending on how you set your call logging options,
you can also view call logs in the messages application. Depending on your theme, when you miss a call, a missed call indicator might also
appear at the top of the Home screen.
You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your  BlackBerry® device for
30 days.
View call logs in the messages application 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Logging .
5. Perform one of the following actions: • To show recent and missed calls in the messages application, select the  All Calls option.
• To hide call logs in the messages application, select the  None option.
Add notes to a call log 1. From the Home screen, press the  Send key.
2. Highlight a call log.
3. Press the  Menu key.
4. Click  View History .
5. Press the  Menu key.
6. Click  Add Notes .
7. Type call notes.
8. Press the  Menu key.
9. Click  Save.User GuidePhone33 
						

							Change call log notes1. From the Home screen, press the  Send key.
2. Highlight a call log.
3. Press the  Menu key.
4. Click  View History .
5. Press the  Menu key.
6. Click  Edit Notes .
7. Change the call notes.
8. Press the  Menu key.
9. Click  Save.
Send a call log 1. From the Home screen, press the  Send key.
2. Highlight a call log.
3. Press the  Menu key.
4. Click  View History .
5. Press the  Menu key.
6. Click  Forward.
Delete call logs 1. From the Home screen, press the  Send key.
2. Perform one of the following actions: • To delete a single call log, highlight a call log.
• To delete a range of call logs, highlight a call log. Press and hold the  Shift key. On the trackpad, slide your finger up or down.Release
the  Shift  key.
3. Press the  Menu key.
4. Click  Delete.
Delete call log notes 1. From the Home screen, press the  Send key.
2. Highlight a call log.
3. Press the  Menu key.
4. Click  View History .
5. Press the  Menu key.
6. Click  Edit Notes .
7. Press the  Menu key.
8. Click  Clear Field .
9. Press the  Menu key.
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							10. Click Save.
Call waiting
Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Waiting .
5. Change the  Call Waiting Enabled  field to Yes.
6. Press the  Menu key.
7. Click  Save.
To turn off call waiting, change the  Call Waiting Enabled field to No.
Call forwarding
About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or
BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones.
For more information, contact your wireless service provider.
Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Forwarding .
5. Perform one of the following actions: • To forward all calls to a call forwarding number, select the  Forward All Calls option. Change the  Forward All Calls field to a call
forwarding number.User GuidePhone35 
						

							• To forward unanswered calls only, verify that the Forward All Calls field is set to Do Not Forward . Change the If Busy, If No
Reply , and If Not Reachable  fields to a call forwarding number.
6. Press the  Menu key.
7. Click  Save.
To stop forwarding calls, change the  Forward All Calls field to Do Not Forward .
Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Forwarding .
5. Press the  Menu key.
6. Click  New Number .
7. Type a phone number.
8. Press the  Enter key.
9. Press the  Menu key.
10. Click  Close.
Change a call forwarding phone number You can only change call forwarding phone numbers that you have added.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Forwarding .
5. Press the  Menu key.
6. Click  Edit Numbers .
7. Highlight a phone number.
8. Press the  Menu key.
9. Click  Edit.
10. Change the phone number.
11. Press the  Enter key.
Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.User GuidePhone36 
						

							4. Click Call Forwarding .
5. Press the  Menu key.
6. Click  Edit Numbers .
7. Click a phone number.
8. Click  Delete.
Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported.
About call blocking The blocked calling feature allows you to block all incoming calls or block incoming calls only when roaming. You can also block all outgoing
calls and all outgoing international calls, or you can block outgoing international calls only when roaming.
To use the blocked calling feature, your  BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card
for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature
might not be supported.
Block calls To perform this task, your  BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service
and provide you with a call blocking password.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Barring .
5. Highlight a call blocking option.
6. Press the  Menu key.
7. Click  Enable.
8. Type your call blocking password.
To stop blocking calls, highlight a call blocking option. Press the  Menu key. Click  Disable.
Change the call blocking password 1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  Call Barring .
5. Press the  Menu key.User GuidePhone37 
						

							6. Click Change Password .
Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported.
About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers
(for example, 911 or 112).
If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing
list.
To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
Depending on your wireless service provider and wireless network, this feature might not be supported.
Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  FDN Phone List .
5. Press the  Menu key.
6. Click  Enable FDN Mode .
7. Type your PIN2 code.
8. Press the  Enter key.
To turn off fixed dialing, press the  Menu key. Click  Disable FDN Mode .
Add a contact to your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1. From the Home screen, press the  Send key.
2. Press the  Menu key.
3. Click  Options.
4. Click  FDN Phone List .
5. Press the  Menu key.
6. Click  New.
7. Type your PIN2 code.User GuidePhone38