Blackberry Bold 5 User Manual
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3. If necessary, click a category. 4. Highlight a media file. 5. Press the Menu key. 6. Perform one of the following actions: • To send a picture file, click Send or Share. Click a message type. • To send an audio or video file, click the send option for a message type. Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click the Ring Tones icon. 3. Press the Menu key. 4. Click Download Ring Tones . Download a picture Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category. 4. Press the Menu key. 5. Click Download Images . Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Mute key again. • To play the next song, press and hold the Volume Up key on the right side of your device. • To play the previous song, press and hold the Volume Down key on the right side of your device. • If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the Volume Up key until you reach the highest volume setting, and then press the Volume Up key four times quickly. Pictures To pan a picture, you must first be zoomed in. • To zoom in to a picture, press 3. To zoom to the original picture size, press 7. • To zoom out from a picture, press 9. To zoom to the original picture size, press 7. • To pan up in a picture, press 2. • To pan down in a picture, press 8.User GuideMedia129
• To pan right in a picture, press 6. • To pan left in a picture, press 4. • To return to the center of a picture, press 5. • To rotate a picture, press L. • To fit a picture to the screen size, press 1. Camera and video camera • To zoom in to a subject before taking a picture, press the Volume Up key. • To zoom out from a subject before taking a picture, press the Volume Down key. • To take a picture, press the Right Convenience key. • To change the flash mode for a picture, if available, or to turn on low-light mode for a video, press the Space key. Media troubleshooting I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file. I cannot open media files Try performing the following actions: •If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode or MTP. • If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode or MTP is turned off on your device. • If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the Encryption Mode field to None or Security Password . Related topics Turn off mass storage mode or MTP, 124 I cannot save media files Your BlackBerry® device memory or media card might not have enough available memory to store media files. Try performing the following actions: • If you are trying to save a media file to your device memory, delete old data or messages from your device. • If you are trying to save a media file on your media card, delete old media files.User GuideMedia130
• In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. • If possible, increase the maximum amount of memory available for pictures. Related topics Delete a media file or folder, 122 Delete a message, 58 My device does not recognize my media card Try performing the following actions: • Verify that your media card is inserted in your BlackBerry® device correctly. For more information about inserting a media card intoyour device, see the printed documentation that came with your device. • In your media card options, if there is a message to format your media card, disconnect your device from your computer. Turn off mass storage mode or MTP. Format the media card. Turn on mass storage mode or MTP. Related topics Turn off mass storage mode or MTP, 124 Format the device memory or a media card, 123 My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device. Related topics Lock your device, 270 The flash dims or turns off If the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash might turn off. Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camera before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation point indicator appears at the bottom of the screen. Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements of the camera by turning on image stabilization in the camera options. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan.User GuideMedia131
If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit www.blackberry.com/go/devices . Related topics Feature availability, 10User GuideMedia132
Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If a web address field appears on the screen, type a web address. • If a web address field does not appear on the screen, press the key. Click Go To. Type a web address. 3. Press the Enter key. Search the Internet To perform this task, your email account must use the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If the Search here field appears on the screen, type the search terms. • If the Search here field does not appear on the screen, press the Menu key. Click Go To. Type the search terms. 3. Press the Enter key. Switch browser views You can view web pages in Column view or Page view. Column view displays web pages in a mobile view format. Page view displays web pages in a wide screen format that is similar to the format that the browser on your computer uses to display web pages. 1. On a web page, press the Menu key. 2. Click Column View or Page View . Zoom in to or out from a web page On a web page, press the Menu key. To zoom back to the original web page size, press the Escape key. User GuideBrowser133
Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page . 3. Click OK. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop. Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find. 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of web pages you visited recently Depending on the browser configuration that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser configuration. Extra fees might apply for using a different browser. For more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click History. User GuideBrowser134
Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address . View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . Copy an address for a web page, link, or picture 1. On a web page, perform one of the following actions: • Highlight or pause on a link. Press the Menu key. Click Link Address . • Highlight or pause on a picture. Press the Menu key. Click Image Address . • Press the Menu key. Click Page Address . 2. Click Copy Address . To paste the address, press the Menu key. Click Paste. Send a web page address 1. On the Home screen, click the Browser icon. 2. On a web page, press the Menu key. 3. Click Send Address . 4. Click a message type. To return to the browser after you send the message, press the Escape key. User GuideBrowser135
Send a link or picture from a web page 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address . 4. Click Send Address . 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open. Save a song or video from a web page 1. In the browser, click a link for a song or video. 2. Click Save. 3. Type a name for the song or video. 4. Click Save. View a full picture on a web page 1. On a web page, highlight or pause on a picture. 2. Press the Menu key. 3. Click Full Image . Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom. To zoom back to the original picture size, press the Menu key. Click Fit to Screen . To close the picture, press the Escape key once in the camera or twice in the media application. User GuideBrowser136
Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic. Add a bookmark for a web page Depending on the browser configuration that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser configuration. Extra fees might apply for using a different browser. For more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On a web page, press the Menu key. 2. Click Add Bookmark . 3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Edit Bookmark . 7. Change the bookmark. 8. Click Accept. Send a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark. 5. Press the Menu key. User GuideBrowser137
6. Click Send Bookmark . 7. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark . Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder . File a bookmark for a web page 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks . 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Move Bookmark . 7. Click the new location. Rename a bookmark folder for web pages You can only rename folders that you created. 1. On the Home screen, click the Browser icon. 2. Highlight a folder. 3. Press the Menu key. 4. Click Rename Folder .User GuideBrowser138