Belkin Router F5D8633-4 User Manual
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8988 8988 Troubleshooting s e c t i o n 1 9 2 3 4 5 6 7 8 10 I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Belkin Router. 1. Log into your Router. Open your web browser and type in the IP address of the Router. (The Router’s default is 192.168.2.1.) Log into your Router by clicking on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the “Password” field blank and click “Submit”. Click the “Wireless” tab on the left of your screen. Select the “Encryption” or “Security” tab to get to the security settings page. 2. Select “128-bit WEP” from the drop-down menu. 3. After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase. Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 hex keys. For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key 4. Click “Apply Changes” to finish. Encryption in the Wireless Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings. WARNING: If you are configuring the Router from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection. Note to Mac users: Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128- bit encryption. Please check your Apple AirPort product to see which version you are using. If you cannot configure your network with 128- bit encryption, try 64-bit encryption.
9190 Troubleshooting 9190 I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin client card. The client card must use the same key as the Router. For instance, if your Router uses the key 00112233445566778899AABBCC, then the client card must be set to the exact same key. 1. Double-click the Signal Indicator icon to bring up the “Wireless Network” screen. 2. The “Advanced” button will allow you to view and configure more options of the card. 3. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 4. Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 5. Under “Data Encryption”, select “WEP”. 6. Ensure the check box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked. 7. Type your WEP key in the “Network key” box. Important: A WEP key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your Router. For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key 8. Click “OK”, and then “Apply” to save the settings. If you are NOT using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card.
9190 9190 Troubleshooting s e c t i o n 1 9 2 3 4 5 6 7 8 10 Do Belkin products support WPA? Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. Download the patch here: http://www.microsoft.com/downloads You also need to download the latest driver for your Belkin Wireless 802.11g Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products Download the latest driver at http://web.belkin.com/support. I am having difficulty setting up Wireless Protected Access (WPA) security on my Belkin Router for a home network. 1. From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. 2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”. 4. Click “Apply Changes” to finish. You must now set all clients to match these settings.
9392 Troubleshooting 9392 I am having difficulty setting up Wireless Protected Access (WPA) security on a Belkin wireless client card for a home network. Clients must use the same key that the Router uses. For instance, if the key is “Smith Family Network Key” in the Router, the clients must also use that same key. 1. Double-click the Signal Indicator icon to bring up the “Wireless Network” screen. The “Advanced” button will allow you to view and configure more options of your card. 2. Once the “Advanced” button is clicked, the Belkin Wireless Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 3. Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4. Under “Network Authentication”, select “WPA-PSK (no server). 5. Type your WPA key in the “Network key” box. Important: WPA-PSK is a mixture of numbers and letters from A-Z and 0-9. For WPA-PSK you can enter eight to 63 characters. This network key needs to match the key you assign to your Router. 6. Click “OK, then “Apply” to save the settings.
9392 9392 Troubleshooting s e c t i o n 1 9 2 3 4 5 6 7 8 10 I am NOT using a Belkin client card for a home network and I am having difficulty setting up Wireless Protected Access (WPA) security. If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Download the patch from Microsoft by searching the knowledge base for Windows XP WPA. Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card’s manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site. Supported Operating Systems: • Windows XP Professional • Windows XP Home Edition 1. Under Windows XP, click “Start > Control Panel > Network Connections”. 2. Right-click on the “Wireless Networks” tab. Ensure the “Use Windows to configure my wireless network settings” check box is checked. 3. Under the “Wireless Networks” tab, click the “Configure”. 4. For a home or small business user, select “WPA-PSK” under “Network Administration”. Note: Select WPA (with radius server) if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server. Please consult your network administrator for further information. 5. Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the Router that you set up. 6. Type in your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7. Click “OK” to apply settings.
9594 Troubleshooting 9594 What’s the difference between 802.11b, 802.11g, 802.11a, and draft 802.11n? Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation for certifying network standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and draft 802.11n works at 108Mbps. See the chart on the next page for more detailed information.
9594 9594 Troubleshooting s e c t i o n 1 9 2 3 4 5 6 7 8 10 Wireless Comparison Chart Wireless Technology G (802.11g) G Plus MIMO (802.11g with MIMO MRC) N MIMO (draft 802.11n with MIMO) N1 MIMO (draft 802.11n with MIMO) Speed*Up to 54Mbps* Up to 54Mbps*Up to 300Mbps*Up to 300Mbps* Frequency Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Compatibility Compatible with 802.11b/g Compatible with 802.11b/g Compatible with draft 802.11n** and 802.11b/g Compatible with draft 802.11n** and 802.11b/g Coverage* Up to 400 ft.* Up to 1,000 ft.* Up to 1,200 ft.*Up to 1,400 ft.* Advantage Common— widespread use for Internet sharingBetter coverage and consistent speed at range Enhanced speed and coverageLeading edge— best coverage and throughput *Distance and connection speeds will vary depending on your networking environment. **This Router is compatible with products based on the same version of the draft 802.11n specifications, and may require a software upgrade for best results.
Troubleshooting 9796 Technical Support You can find technical-support information on our website, www.belkin.com, by navigating to the tech-support section. If you want to contact technical support by phone, please call the number you need from the list below*. *Local rates apply. Country NumberInte rnet adre s s AUSTRIA 0820 200766ht tp://w w w.belkin.com /uk /net working / BELGIUM07 07 00 073ht tp://w w w.belkin.com /nl /net working / CZECH REPUBLIC239 000 406ht tp://w w w.belkin.com /uk /net working / DENMARK701 22 403ht tp://w w w.belkin.com /uk /net working / FINLAND00800 - 22 35 54 60ht tp://w w w.belkin.com /uk /net working / FRANCE08 - 25 54 00 26ht tp://w w w.belkin.com /fr/net working / GERMANY0180 - 500 57 09ht tp://w w w.belkin.com /de /net working / GREECE00800 - 44 14 23 90ht tp://w w w.belkin.com /uk /net working / HUNGARY06 - 17 77 49 06ht tp://w w w.belkin.com /uk /net working / ICELAND800 8534ht tp://w w w.belkin.com /uk /net working / IRELAND0818 55 50 06ht tp://w w w.belkin.com /uk /net working / ITALY02 - 69 43 02 51ht tp://w w w.belkin.com / it /suppor t /te ch / is sue s _ more.asp LUXEMBOURG34 20 80 85 60ht tp://w w w.belkin.com /uk /net working / NETHERLANDS0900 - 040 07 90€ 0.10 per minuteht tp://w w w.belkin.com /nl /net working / NORWAY 81 50 0287ht tp://w w w.belkin.com /uk /net working / POLAND00800 - 441 17 37ht tp://w w w.belkin.com /uk /net working / PORTUGAL707 200 676ht tp://w w w.belkin.com /uk /net working / RUSSIA495 580 9541ht tp://w w w.belkin.com /net working / SOUTH AFRICA0800 - 99 15 21ht tp://w w w.belkin.com /uk /net working / SPAIN902 - 02 43 66ht tp://w w w.belkin.com /e s /suppor t /te ch /net workingsuppor t.asp SWEDEN07 - 71 40 04 53ht tp://w w w.belkin.com /se /suppor t /te ch /net workingsuppor t.asp SWITZERLAND08 - 48 00 02 19ht tp://w w w.belkin.com /uk /net working / UNITED KINGDOM0845 - 607 77 87ht tp://w w w.belkin.com /uk /net working / OTHER COUNTRIES+44 - 1933 35 20 00
9796 Information s e c t i o n 1 9 2 3 4 5 6 7 8 10 9 Belkin International, Inc., Limited Lifetime Product Warranty What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin warrants the Belkin product for the lifetime of the product. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product) . What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration. How to get service. To get service for your Belkin product you must take the following steps: 1. Contact Belkin Tech Support at the number listed on page 99 within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt. 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim.
9998 Information 9998 Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have. How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you You can find the declaration of conformity for this product at the following URL, http://www.belkin.com/doc/ FOR USE IN AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB IS LI NO CH BG RO TR OPERATES ON CHANNELS 1-13For information on product disposal please refer to http://environmental.belkin.com