Avaya Partner Advanced Communications System Quick Reference Guide

							  5 Programming Telephone Features
 Line Ringing 51 Quick Reference Guide
3Press the line or pool button until the button light shows the correct setting 
(the setting for the currently selected line or pool also appears on the 
display).
4Continue programming, or exit programming mode. 
						

							 5 Programming Telephone Features
52 Line RingingQuick Reference Guide 
						

							 Overview 53
6 Maintaining Your System
Overview
Once you have set up your system, you will need to maintain it. For example, 
changes in your business may require additional lines or extensions. And to 
prepare for emergencies such as power failures, you will want to back up all your 
customized feature settings so you can restore the system quickly. 
						

							 6 Maintaining Your System
54 Backup and RestoreQuick Reference Guide
Backup and Restore
You should back up the system programming periodically onto a Backup/Restore 
PC Card, especially if you are changing the processor module or upgrading the 
system, or before and after any major programming changes. You can back up 
the programming automatically or manually. Occasionally you may have to 
restore programming from the backed-up file.
The PARTNER ACS Release 3.0 or later includes a PCMCIA 
Remote Access PC Card, which is used as follows:
–When you initially insert the PC Card into the PARTNER ACS 
and the system is powered up, the PC Card upgrades the 
existing software to the latest version.
–After you program the system, the card acts as a 
storage/backup device for saving your system settings, which 
can be used to restore the system in case these settings are 
lost for any reason.
–The card provides remote access to the PARTNER ACS via a 
local or remote personal computer. This requires a modem 
and additional software that must reside on your computer. 
See your Avaya representative or authorized dealer for more 
information about the software required for remote access.
In Release 4.0, using a PC card does not upgrade the configuration 
of the 1600 DSL module. This configuration is retained in the flash 
memory of the 1600 DSL module, not on the PC card. When the 
system resets, the configuration in the flash memory of the 1600 
DSL module becomes the active configuration for that module.
In Release 5.0 or later systems, a firmware upgrade can be 
performed on the 1600 DSL and 012E modules by using a Remote 
Access PC Card or a Backup/Restore PC Card that is configured for 
the firmware upgrade. See “Upgrading 1600 DSL and 012E Module 
Firmware” on page 62 for more information. 
						

							  6 Maintaining Your System
 Backup and Restore 55 Quick Reference Guide
Backup Programming–Automatic (#123)
Use this feature to set up the automatic backup of all programming (except the 
system date, day, and time). When Backup Programming–Automatic is set to 
Active, the information is backed up at 2:00 a.m. on the first day of each month to 
a Backup/Restore PC Card.
If Backup Programming–Automatic is Active and an automatic backup fails, a 
Backup-Failure Alarm message appears (instead of the system date and time) 
on the top line of the telephone display at idle Extensions 10 and 11. 
See Chapter 7, “If Something Doesn’t Work’ for an explanation of these 
messages and suggested corrective actions, and for the procedure for clearing 
the Backup-Failure Alarm message. 
To change the setting for Backup Programming–Automatic:
1Check that only one Backup/Restore PC Card is in the processor module.
2Press f00ss#123 at extension 
10 or 11.
3To change the setting, press D or d until the setting you want 
appears, or press 
r to return the setting to the factory setting. The 
possible settings are:
1 = Active
 2 = Not Active (the factory setting) 
✔ 
 3 = Backup Alarm Cleared
4Exit programming mode.
For information about using Option 3, Backup Alarm Cleared, see “Clearing a 
Backup-Failure Alarm” on page 74. 
						

							 6 Maintaining Your System
56 Backup and RestoreQuick Reference Guide
Backup Programming–Manual (#124)
Use this feature to manually back up all the programming (except the system 
date, day, and time) to a Backup/Restore PC Card. 
To begin a manual backup of system settings:
1Verify that only one Backup/Restore Card is in the processor module.
2Press f00ss#124 at extension
10 or 11.
If there is a problem, a message appears (see Chapter 7, “If Something 
Doesn’t Work” for explanations and corrective actions). 
If there is no problem, the display instructs you to press 
e to begin the 
backup.
3Press e.
A status message is displayed indicating that a backup is in progress, and 
within 30 seconds, a message appears indicating the result. 
If the backup failed, an error message appears (see Chapter 7, “If 
Something Doesn’t Work,” for explanations and corrective actions).

Backup Failed:Check Card 

Backup Failed:SystemBusy 
4Exit programming mode. 
						

							  6 Maintaining Your System
 Backup and Restore 57 Quick Reference Guide
Restore Programming (#125) 
Use this feature to reinstate your system and telephone programming (except 
the System Day, System Date, and System Time) to the settings saved on a PC 
Card at the last system backup (manual or automatic). You should restore the 
system settings if your system settings become corrupted, if you make changes 
and decide you would rather use the former settings, or if you replace your 
processor module and want to retain the system settings you had on the 
previous processor module. A successful restore takes about five seconds.
To initiate a restore:
1If you have a Backup/Restore PC Card installed, skip to Step 2. If you do 
not have a PC Card installed, see the PARTNER PC Card Installation 
Instructions that came with your PC Card.
2Press f00ss#125 at extension 
10 or 11.
3Choose the backup file you want to use for the restore:

1 MAN.mmddyy, where “mmddyy” represents the date of the manual 
backup on this card

2 AUTO.mmddyy, where “mmddyy” represents the date of the automatic 
backup on this card
When a restore completes successfully, the Restore Complete 
message appears for two seconds at idle extensions 10 and 11. Then a 
System Reset–Programming Saved (#728) occurs, disconnecting any 
calls in progress. You should warn users before beginning a restore, or 
do the restore during nonbusiness hours. 
						

							 6 Maintaining Your System
58 Backup and RestoreQuick Reference Guide
4Press e to start the restore.
If the system detects an error before beginning the restore, the bottom line 
of the display shows one of the following messages:

Insert Card or Insert Valid Card 

Bad File or Bad File-Try Again 

Incompat Version or Incompatible Versions 

Empty File 
If the system does not detect an error, the restore begins. One of the 
following occurs:
 When the restore has completed successfully, the bottom line of the 
display shows 
Restore Complete for two seconds. Then the system 
resets itself.
  If the restore is not successful, the display shows 
Restore Failed or 
Restore Failed-Try Again for two seconds. All calls in progress are 
disconnected and all of the system and telephone programming settings 
revert to the factory settings. You are no longer in System Programming 
mode. Try the restore again.
If the date of the file (AUTO. mmddyy or MAN. mmddyy) 
indicates that this is not the file you intended to use, see the 
instructions packaged with the PC Upgrade card for how to 
install the Backup/Restore PC Card.
If the Backup/Restore PC Card is fresh from the factory, and 
no backups have been recorded on it yet, the filenames are 
MAN.****** and AUTO.******, respectively. You cannot 
use these files for a restore; they generate the error message 
Empty File after you press e in Step 4. 
						

							  6 Maintaining Your System
 Battery Replacement 59 Quick Reference Guide
Battery Replacement
The processor module uses two user-replaceable AAA alkaline batteries. These 
batteries provide enough power to retain the system programming settings 
during a power failure for 45 days to six months, depending on the freshness of 
the batteries. When battery power is getting low, the system displays a 
ChgBat 
W/PowerOn or ReplaceSysBat W/Power On message on the top line of 
display telephones at extensions 10 and 11 in place of the default day/date/time 
message. You should replace the batteries within 45 days of seeing the 
message.
CAUTION:
Do not turn off the power or remove the processor module before replacing 
the batteries! If you do, all settings for system and telephone programming 
revert to the factory settings. If you have a Backup/Restore PC Card, do a 
backup before changing the batteries. 
Change the batteries in the processor module every year, even if the system has 
not yet displayed the 
ReplaceSysBat W/Power On message. Choose good 
quality alkaline batteries. (See “Inserting Batteries in the Processor Module” on 
page 12.)
The message may flicker on and off as the batteries approach the 
low-power threshold. 
The PARTNER ACS Release 3.0 and later includes a PARTNER Remote 
Access PC Card, which allows you to program the system remotely and 
perform backup and restore functions. 
						

							 6 Maintaining Your System
60 Using a PC CardQuick Reference Guide
Using a PC Card
Follow these steps to upgrade your system’s software with a PC card:
CAUTION:
Before starting, verify that you have batteries installed in the processor 
module by viewing the display of the telephone at extension 10. 
1If you have a 5-slot carrier, move the carrier’s On/Off switch to the “Off” 
position (“O”).
2For all types of installations, disconnect the power cord from the wall outlet.
3If you do not have a 5-slot carrier or have a system of Release 4.0 or later, 
go to Step 4. If you have a 5-slot carrier of Release 3.0 or earlier:
aLoosen the screw on the lower front of the cover. 
bPlace one hand on the handle on the bottom front of the cover and place 
your other hand on the top of the cover, and gently pull the cover up and 
away from the carrier. Be careful not to break the tabs that attach the 
cover to the carrier.
CAUTION:
Remove all other PC Cards from the processor before initiating an upgrade.
4To insert the PC Card, hold it with the label facing to the right, and slide it 
gently into either PC Card slot on the processor module. When inserted 
properly, the PC Card projects about 1-5/8 inch (4 cm) from the module.
5Power up the system:
aReconnect the power cord.
CAUTION:
The power cord should hang straight down from the connector, flush 
against the plastic case. Do not install the power cord at an angle to 
the case or with a loop in it.
bIf you have a 5-slot carrier, move the carrier’s On/Off switch to the “On” 
position (“–”).