Avaya Partner Advanced Communications System Quick Reference Guide

							 Welcome 1
1 Getting Acquainted
Welcome
This quick reference is designed to help you program the PARTNER® Advanced 
Communications System (ACS). It provides procedures for customizing your 
system after it is initially installed and for programming everyday tasks you 
perform in order to manage your system.
Prior to using this guide, you should become familiar with the PA R T N E R  
Advanced Communications System Installation, Programming, and Use guide, 
which describes the system in detail and provides procedures for programming 
all of the system’s features and capabilities.
This chapter provides a system overview that describes the capacities, modes of 
operation, components, and auxiliary equipment of the system.
System Overview
The PARTNER ACS is located on a company’s premises and is available in three 
configurations:
 Stand-alone processor module
 2-slot carrier (processor module and one line and extension module)
 5-slot carrier (processor module and up to four line and extension modules)
You also can have a PARTNER Messaging or PARTNER MAIL VS 
module for voice messaging in the 2-slot or 5-slot carriers. This takes the 
place of a line and extension module. 
						

							 1 Getting Acquainted
2 System OverviewQuick Reference Guide
Using these lines and extensions, you can add various devices and telephones 
to configure your system to meet your business needs (see the figure, “System 
Configurations,” that follows). For detailed information about PARTNER ACS 
hardware, see the PARTNER Advanced Communications System Installation, 
Programming, and Use guide.
System Configurations
PARTNER
3000
PARTNER ACS
Processor Module
TransTalk™
Wireless Phones
PARTNER-34D® Phone
(with optional PARTNER-CA48
Intercom Autodialer) 
PARTNER-6
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SMDR Jack Contact Closure Jack
5-Slot
Carrier
400
Module 206
Module
CONTROL UNIT
SYSTEM PHONESOptional Modules
PARTNER-18®Phone
Optional Devices(for extension jacks)
Serial Printer
Magic on Hold deck 
PC Cards
 Backup/Restore
 ASA/DXD (R1.0 or later)
 Software upgrade (R2.0 or later)
 Remote Access (R3.0 or later)
 PARTNER Voice MessagingCall Accounting
Terminal (Basic or Plus)
Answering
Machine
Fax Machine
Standard
Phone
Doorphone
PUSHAlert
Optional Devices(for the control unit)Optional Carriers
PARTNER MAIL
Voice Messaging
System
Paging System
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              or
PARTNER MAIL VS
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PC Card Slots (2)Power LED
Outside Line Jacks (3)MUSIC-ON-HOLD Jack
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							  1 Getting Acquainted
 System Capacity 3 Quick Reference Guide
System Capacity
The PARTNER ACS release you have, the carrier you use, and the combination 
of modules installed, determine the number of available lines and extensions: 
 PARTNER ACS Release 1.0 and 1.1 systems allow up to 15 lines and up to 
32 extensions; however, these maximums cannot be achieved 
simultaneously.
 PARTNER ACS Release 2.0 or 3.0 systems allow up to 19 lines and up to 
40 extensions; however, these maximums cannot be achieved 
simultaneously.
 PARTNER ACS Release 4.0 or later systems allow up to 31 lines and up to 
40 extensions; however, these maximums cannot be achieved 
simultaneously.
 PARTNER ACS Release 5.0 or later systems allow up to 31 lines and up to 
48 extensions; however, these maximums cannot be achieved 
simultaneously.
System Components
The system components include the processor module, the optional line and 
extension modules, and the telephones. See the PARTNER Advanced 
Communications System Installation, Programming, and Use guide for more 
details.
If you want to install a PARTNER Messaging or PARTNER MAIL VS 
module, keep in mind that the module uses one of the slots in the 
carrier, which reduces the system line and extension capacity. 
						

							 1 Getting Acquainted
4 System ComponentsQuick Reference Guide
System Components
System 
ComponentsDescription
Processor 
Module Provides the software intelligence that controls the system’s 
features. It has jacks for three outside lines and eight enhanced 
tip/ring extensions. The processor also has two PCMCIA slots 
for ASA/DXD, PARTNER Voice Mail Release 3.0, or Remote 
Administration cards. The module has a grounding screw and 
jacks for the following:
 Music-On-Hold audio source
 Loudspeaker paging system
 Two Contact Closures
 A call reporting device, such as an SMDR printer
Line and 
Extension 
Modules Installed in a carrier, these modules provide additional outside 
line jacks and/or extension jacks. The 2-slot carrier 
configuration can hold two modules. The 5-slot carrier 
configuration can hold five modules. For more information about 
the line and extension modules, see the PARTNER Advanced 
Communications System Installation, Programming, and Use 
guide.
Telephones The PARTNER-34D, PARTNER-18D, PARTNER-18, and 
PARTNER-6 telephones and the PARTNER CA48 Call 
Assistant Intercom Autodialer are products specifically 
designed to work with the system. You can also use the 
MLS-series, TransTalk
© 9000-series, industry-standard 
single-line rotary or touch-tone telephones with the system. In 
Release 5.0 or later, PARTNER Endeavor telephones are 
supported when an Endeavor 362EC module is installed in the 
carrier. 
						

							  1 Getting Acquainted
 System Components 5 Quick Reference Guide
Auxiliary Equipment
The following table provides a list of other equipment that is available for use with 
the system. See the PARTNER Advanced Communications System Installation, 
Programming, and Use guide for more details.
 Voice Messaging Systems  Fax Machines
 Answering Machine  Credit Card Scanners
 Modems  Contact Closure Adjunct
 Doorphones  Loudspeaker Paging System
 Music-On-Hold Systems  Extra Aler ts
 Speakerphones  Headsets
 Specialty Handsets  PCMCIA Cards
 Off-Premises Range Extender 
(OPRE) In-Range Out-of-Building
(IROB) Protectors
 Electromagnetic Interference
(EMI) Filters 
						

							 1 Getting Acquainted
6 System ComponentsQuick Reference Guide 
						

							 Overview 7
2 Installing Your System
Overview
This chapter explains how to install the PARTNER Advanced Communications 
System (ACS) Releases 5.0 or earlier. The information applies to all releases 
unless otherwise specified. 
The installation of the PARTNER ACS involves the following:
 Evaluating the environmental requirements
 Installing the control unit
 Connecting lines and extensions
 Installing the cover (Release 3.0 and earlier systems)
 Installing telephones
 Connecting auxiliary equipment
If your company already has modular jacks for all outside lines and extensions, 
you may be able to use the existing wiring to install the system hardware and 
connect telephones to the system yourself. 
						

							 2 Installing Your System
8 Evaluating the EnvironmentQuick Reference Guide
Evaluating the Environment
Before you begin the physical installation of the system, you must check that all 
environmental factors are within the acceptable ranges. See the PARTNER 
Advanced Communications System Installation, Programming, and Use guide 
for more details.
Installing the Control Unit
The stand-alone processor module or a carrier and its modules are referred to as 
the control unit. The control unit must always be wall-mounted. 
WARNING:
There are no customer-serviceable components inside the system modules 
or carrier. There are hazardous voltages within that can cause severe or 
fatal personal injury. DO NOT OPEN MODULES.
To install the control unit, you must do the following:
 Wall-mount the control unit.
 Label the jacks.
 Ground the system.
 Insert the batteries into the processor module.
 Initialize the system.
 Check the LEDs on the modules.
 Install the cover (5-slot carrier only on a system of Release 3.0 or earlier).
Wall-Mounting a Stand-Alone Processor Module and a 2-Slot 
Carrier
Install the processor module within 5 feet (1.5 meters) of a properly grounded 
wall outlet (not controlled by a switch) and the network interface jacks. 
						

							  2 Installing Your System
 Installing the Control Unit 9 Quick Reference Guide
Follow these steps to wall-mount the module(s):
1Using the enclosed template, mark the screw locations on the wall.
2Hold the processor module against the wall with the line and extension 
jacks facing left. Leave at least 1 foot (0.3 meters) clearance at the top, 
front, and right side, and at least 2 feet (0.6 meter) at the bottom and left 
side. 
3Insert a #8 sheet metal screw into the screw hole at the top of the processor 
module.
4If you are installing a second module, go to Step 5. If you are not installing a 
second module (stand-alone configuration):
aInser t another #8 sheet metal screw into the screw hole at the bottom of 
the module.
bTighten the screws until the mounting tracks are snug against the wall. 
There must be a 3/8 inch (1 cm) gap between the wall and the rest of the 
module. Do not overtighten the screws or the module will warp and fail to 
operate.
cGo to the next procedure, “Labeling Jacks,” on page 11.
5Remove the clear plastic protectors from the connectors on the right side of 
the wall-mounted PARTNER ACS processor module and the module to be 
added by grasping the tabs on the ends of the protector and lifting.
6Slide the second module onto the PARTNER ACS processor module, 
making sure the mounting tracks interlock.
7Attach the 2-slot carrier to the top right side of the two modules, properly 
engaging the connectors on the modules to the carrier.
8Fasten the carrier to the modules by using the two #4 screws included with 
the carrier.
9Insert the 3-1/2 inch #8 screw into the bottom of the modules. Tighten it 
until the mounting tracks of the PARTNER ACS processor module are flush 
against the wall. Do not overtighten or the module will warp. Then go to the 
next procedure, “Labeling Jacks,” on page 11. 
						

							 2 Installing Your System
10 Installing the Control UnitQuick Reference Guide
Wall-Mounting a 5-Slot Carrier and Modules 
Install the 5-slot carrier within 5 feet (1.5 meters) of a properly grounded wall 
outlet (not controlled by a switch) and the network interface jacks. When you 
mount the carrier on the wall, leave at least 1 foot (0.3 meter) of clearance at the 
top and sides and 2 feet (0.6 meter) at the front and bottom to ensure proper 
ventilation. 
Follow these steps to wall-mount the 5-slot carrier and modules:
1Using the enclosed template, mark the screw locations on the wall. If you 
are mounting the carrier on plywood, start four #12 screws supplied with the 
carrier, leaving the screw heads extending approximately 1/4 inch (0.64 cm) 
from the wall. If you are mounting on drywall, use wall anchors, which must 
be purchased separately.
2Before installing any modules, make sure the clear, plastic protector has 
been removed from the connector area on the rear of each module. To 
remove the protector, grasp the tabs on the ends of the protector and lift.
3Insert the PARTNER ACS processor module in the center slot of the carrier. 
4In the other slots, from left to right, first install the 1600 DSL module (if 
used), then the 012E, 308EC, or 206 modules, followed by the 400 or 200 
modules and/or a PARTNER Messaging or PARTNER MAIL VS module. 
Align the module carefully in the appropriate slot. For proper engagement of 
the connectors, the module must be inserted straight into the carrier. Once 
the module is properly seated, firmly push the center of the module until the 
connectors on the module lock into place. A slight click indicates the 
connectors are engaged.
The location of each module within the carrier is important; place the 
modules as instructed in the following procedure.