Avaya Partner Advanced Communications System Installation, Programming And Use Manual

Programming System Options
Backup and Restore
4-5
Programming
To change the setting for Backup Programming–Automatic:
1. Check that only one Backup/Restore PC Card is in the processor module.
2. Press 
f00ss#123 at extension 10 or 11.
The current setting appears. 
3. To change the setting, press 
D or d until the setting you want appears, or press 
r to return the setting to the factory setting. The possible settings are:

1 = Active

2 = Not Active (the factory setting) ✔ 

3 = Backup Alarm Cleared 
4....

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Backup and Restore
4-6If the backup failed, you see one of the following error messages (see Chapter 11, 
“Troubleshooting” for explanations and corrective actions):

Backup Failed:Check Card 

Backup Failed:SystemBusy 
4. Exit programming mode.
Restore Programming (#125) 
Use this feature to reinstate your system and telephone programming (except the System Day, 
System Date, and System Time) to the settings saved on a PC...

Programming System Options
Call Coverage Rings (#116 or #320)
4-7 3. Choose the backup file you want to use for the restore:

1 MAN.mmddyy, where “mmddyy” represents the date of the manual backup on this card

2 AUTO.mmddyy, where “mmddyy” represents the date of the automatic backup on this 
card. 
4. Press 
e to start the restore.
If the system detects an error before beginning the restore, the bottom line of the display 
shows one of the following messages (See Chapter 11, “Troubleshooting” for more...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Coverage Rings (#116 or #320)
4-8
Considerations

If an extension has Call Coverage and VMS Cover active, covered calls ring at the covering 
extension for the specified number of Call Coverage Rings:
– If the covering extension does not answer, the call is routed to the voice mailbox of the 
extension that activated Call Coverage after the specified number of VMS Cover Rings 
(#117) or (#321).
– If the covering...

Programming System Options
Caller ID Programming
4-9
Caller ID Programming
Although the Caller ID service itself requires no programming, other system features enhance the 
use of Caller ID:

Caller ID Log Answered Calls 

Caller ID Call Log Line Association 

Caller ID Log All Calls 

Caller ID Type 
Caller ID
Caller ID is available on system display telephones on all lines for which you subscribe to Caller 
ID service. Caller ID information is the caller’s telephone number (and name, if available)....

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Caller ID Programming
4-10

Any users who have access to Caller ID line(s) receive Caller ID information on their system 
display telephones. You can restrict users from viewing Caller ID information by using the 
following:
–For ringing calls, you can block Caller ID from being displayed at specific extensions by 
restricting access to the Caller ID lines. Use Line Access Restriction (#302) to restrict 
access to lines,...

Programming System Options
Caller ID Programming
4-11
Caller ID Log Answered Calls (#317)–
Release 2.0 or Later
Use this feature to program extensions to log answered Caller ID calls so that calls answered at an 
individual extension can be viewed in the Caller ID Call Log. Once the feature is activated for an 
extension, when a user activates the Caller ID Call Logging and Dialing (F23), all Caller ID calls 
that are answered by that extension are logged. A telephone symbol (a ver tical handset) appears...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Caller ID Programming
4-12line. Caller ID calls can be logged only if they ring on an extension that is associated with a line 
that has been programmed for Call Logging.
Considerations

Use Caller ID Call Log Line Association to associate lines with the one extension that will 
log all calls. Then use Caller ID Log All Calls (#319) to allow the extension to log all Caller ID 
calls on the associated lines. 

It is not...

Programming System Options
Caller ID Programming
4-13 The Caller ID Log All Calls feature is useful when a user needs information for all calls received 
in the system. For example, a supervisor could use the log for quality assurance by contacting 
callers and inquiring about the customer’s satisfaction with the results of the call. 
Considerations

To view the Caller ID Call Log, a Caller ID Call Logging and Dialing button must be 
programmed on a button with lights on a system display telephone. (This...

PA R T N E R® Advanced Communications System Installation, Programming, and Use
Call Waiting (#316)
4-14
Considerations

The Caller ID Type you set applies to the entire system.

A change to the Caller ID Type setting takes effect when the next Caller ID call comes into the 
system.
Programming
To change the Caller ID Type setting:
1. Press 
f00ss#122 at extension 10 or 11.
The system shows the current setting. 
2. Press 
D or d until the appropriate value appears, or press r to return to 
the factory...