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ATT DEFINITY Communications System Generic 3V4 Instructions Manual
ATT DEFINITY Communications System Generic 3V4 Instructions Manual
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Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb NOTE: There is a special case of a switch-classified call being offered to a split. In this case, the Calling Party number contains the original digits (from a switch-classified Third Party Make Call Request) provided in the destination field. The Trunk Group number and Trunk Group Member number are only provided if the Calling Party number is unavailable. Called Party number (DNIS) For incoming calls over PRI facilities, the Called Party Number as in the ISDN SETUP message. For incoming calls over PRI facilities to a VDN that does lookahead interflow on calls, if the lookahead interflow attempt fails, the called number provided is the principal extension of the dialed number. For incoming calls over non-PRI facilities, the Called Party Number is the principal extension [may be a group (TEG, PCOL, hunt group, VDN) extension 3]. NOTE: The special case of a switch-classified call being offered to a split, noted previously, contains the split extension as provided in the origination field of the Third Party Make Call Request. User-Entered InformationContains up to 16 digits from the most recent Collect Digits vector step. For more information regarding vectors, see the DEFINITY Communications System Generic 3 Feature Description , 555-230-204, and the DEFINITY Communications System Call Vectoring/EAS Guide , 555-230-520. Lookahead Interflow InformationIf present, this information is passed unchanged to the adjunct as received by the destination switch. If information is not present, no information is passed. DomainThe extension of the monitored domain. User to User InformationIf a call with UUI is delivered to a monitored domain (ACD split or VDN), the switch includes the UUI stored with the call in the Call Offered to Domain Event Report. This applies to UUI that originated in an ISDN PRI/BRI SETUP message; in aaaaaaaaaaaaaaaaaaa 3. If the switch is administered to modify the DNIS digits, then the true DNIS is not passed. 3-20 Issue 4 September 1995
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb an ISDN DISCONNECT message; or in an ASAI Route Select, 3rd Party Make Call, or 3rd Party Auto-Dial. Flexible BillingSpecifies that the billing rate can be changed for an incoming 900-type call. Present if the feature is allowed for the call and the Flexible Billing customer option is assigned to the switch. Issue 4 September 1995 3-21
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Originated Event Report (G3V4) The Call Originated Event Report is sent to notify the adjunct that the originating extension is attempting to establish a call. This indication is provided to ASAI applications monitoring the call through domain control only. The report provides the dialed digits. Link version 2 must be active. Two instances will not generate this report: TAC dialing over an ISDN trunk, and COR restrictions. Report Items The following is a list of the items provided with this report: Call_id[mandatory] This switch-assigned call identifier is used to associate event reports to calls and identify a call the adjunct wants to control. The call identifier is unique within the switch. Party_id[mandatory] The switch-assigned identifier that uniquely identifies a party on a call; in this case, the party that originated the call. The switch provides the identifier and the adjunct should retain it for future operations. The party identifier is unique within the call_id. Calling Party Number[mandatory] The number that originated the call; usually the extension that dialed the call. For calls originating from a Logical Agent, this is the logical agent number of the agent logged into the station making the call. For calls originating from a bridged call appearance, this is the number of the bridged appearance where the origination occurred. Called Party Number[mandatory] The number that the user dialed or requested by means of a Make Call or Auto Dial request. 4 Party Extension[optional] The originating device. Normally, this is the same as the calling number; however, in the case where a call is originated from a logical agent extension, it indicates the physical extension from which the call was made. For calls originating from a bridged call appearance, this is the number of the primary extension on the phone where the call originated. UUI[optional] This parameter is not included. aaaaaaaaaaaaaaaaaaa 4. This number is represented before any digit manipulation, but does not include ARS, FAC, or TAC. The | contents of this IE may change in subsequent Event Reports generated for a specific call. 3-22 Issue 4 September 1995
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Cause[optional] This parameter is not included. Issue 4 September 1995 3-23
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Redirected Event Report The Call Redirected Event Report is sent to notify the adjunct that event reporting for a call will no longer be provided. This event report is sent under the circumstances detailed below. For Monitored Calls This event is sent when a monitored call enters a new domain that has Event Notification active. For example, if a call leaves one monitored domain and enters another, a Call Redirected Event Report is sent to the association that the call left. The Call Offered to Domain Event Report must have been received prior to the Call Redirected Event Report. For G3V3 and later (Multiple Monitors feature), when an Active-Notification Call enters an Active-Notification Domain, the switch sends a Call Redirected Event Report over the notification association(s) that were active for the call and sends further Event Reports over the new notification association(s). For Controlled Calls This event report is sent over a Domain (Station) Control association when a call leaves the station, without the call having been dropped/disconnected. The Alerting Event Report must have been received prior to the call Redirected Event Report. When a call that had been alerting at the station leaves the station because: Ð One member of a coverage and/or answer group answers a call offered to a coverage group. In this case, all other members of the coverage and/or answer group that were alerting for the call receive a Call Redirected Event Report. Ð A call has gone to AUDIX coverage and the Coverage Response Interval (CRI) has elapsed (the principal call is redirected). Ð Principal answers the call while the coverage point is alerting and the coverage point is dropped from the call. Ð Stations are members of a TEG group with no associated TEG button (typically analog stations). | Ð The call was redirected using the ASAI Redirect Call capability. | However, if the Redirect Call request was sent over a domain | control association, then that domain association receives an Ack, | but does not receive the Call Redirected Event Report. When the domain-controlled station is an analog phone and an alerting call is now alerting elsewhere (gone to coverage or redirected by ASAI Redirect Call), either: Ð The pick-up feature is used to answer a call alerting an analog principals station, or 3-24 Issue 4 September 1995
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Ð An analog phone call is sent to coverage due to ``no answer (the analog sets call is redirected). Issue 4 September 1995 3-25
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb This event report will not be sent if the Domain (Station) Control is never alerted or if it retains a simulated bridged appearance until the call is dropped/disconnected. Examples of situations when this event is not sent are: Bridging Call forwarding Calls to a TEG (multifunction set with TEG button) Cover-All Coverage/Busy Incoming PCOL calls (multifunction sets) Pick-up for multifunction set principals This event report never follows a Connected Event Report and is always preceded by an Alerting Event Report. Report Items The following is a list of the items provided with this report: Call_idThis switch-assigned call identifier is used to associate event reports to calls and identify a call the adjunct wants to control. The call identifier is unique within the switch. 3-26 Issue 4 September 1995
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Call Transferred Event Report The Call Transferred Event Report is sent under the following circumstances: When an on-PBX station completes a transfer by pressing the ``transfer button on the voice terminal When the on-PBX analog set (phone) user on a monitored call goes on hook with one active call and one call on conference/transfer hold When the ``call park feature is used in conjunction with the ``transfer button on the voice set When an adjunct successfully completes a Third Party Merge request (transfer option). The association over which the Third Party Merge request was made only receives an acknowledgement; no Call Transferred Event Report is sent over this association. All other associations controlling or monitoring the resulting call (including the Domain Control associations) receive the Call Transferred Event Report. Report Items The following is a list of the items provided with this report: Calling Party number (controlling party number)The controlling/transferring extension in the transfer Called Party Number (new party number)The party that the call is being transferred to If the new transferred-to party is an extension on the local PBX, the extension is passed. If the party transferred-to is off the PBX, then a default value of (#####) is passed. NOTE: There are scenarios in which the conference operation joins multiple parties to a call. In these cases, the Called Party Number is the extension for the last party to join the call. Other Call_idThe call identifier that ended as a result of the two calls merging Resulting Call_idThe call identifier retained by the switch after the two calls are merged Issue 4 September 1995 3-27
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Party_id List (up to six numbers)The party identifier is a number corresponding to a specific entry number in the Extension List Extension List (up to six entries)The list of all transferred extensions on the call resulting after the transfer. It may contain alerting extensions or group extensions as well as default trunk values (#####) (if the call contains off-PBX parties). The extension consists of local extensions or group extensions. Group extensions are provided when the transfer is to a group and it takes place before the call is answered by one of the group members. If it is an on-PBX extension and there is an internal error in the extension, a default value of (*****) is passed. 3-28 Issue 4 September 1995
Event Reporting and U-Abort Capabilitiesbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Connected Event Report The Connected Event Report is sent as follows: When a switch-classified call is delivered to an on-PBX party (after having been answered at the destination) and the on-PBX party answers the call (picked up handset or connected after zip tone) When a call is delivered to an on-PBX party and the on-PBX party has answered the call (picked up handset or cut-through after zip tone) When a call is redirected to an off-PBX destination, and the ISDN CONNect message is received from an ISDN-PRI facility Any time a station is connected to a call (for example, pick up on bridged call appearance, service observing, or busy verification) After a Trunk Seized Event Report for non-ISDN trunks In general, this event report is not sent for split or vector announcements or attendant group 0. Multiple Connected Event Reports Multiple event reports may be sent for a specific call. For example, when a call is first picked up by coverage, the event is sent to the active associations for the coverage party, as well as to the active associations for all other extensions already on the call. If the call is then bridged onto by the principal, the Connected Event Report is then sent to the associations for the principal, as well as to the associations for all other extensions active on the call. For more information on bridging, see Chapter 12, ``Feature Interactions. Multiple event reports may also be sent for the same extension on a call. For example, when a call is first picked up by a member of a bridge, TEG, or PCOL, a Connected Event Report is generated. If that member goes on-hook and then off-hook again while another member of the particular group is connected on the call, a second Connected Event Report is sent for the same extension. This event report is not sent for split or vector announcements or attendant group 0. Report Items The following is a list of items provided with this report: Calling Party number/Billing number (CPN/BN) For outgoing calls over PRI facilities Ð ``calling number as in the ISDN SETUP message For incoming calls over PRI facilities Ð ``calling number as in the ISDN SETUP message For incoming calls over non-PRI facilities the calling party number is generally not provided. In this case, the Trunk Group number is provided instead. For calls originated at a bridged call appearance Ð The principals extension Issue 4 September 1995 3-29