ATT DEFINITY Communications System Generic 3 Instructions Manual

Attendant Direct Extension Selection With Busy Lamp 
Field
Issue  3   March 1996
3-107
Standard DXS Tracking with Hundreds 
Select Buttons
Eight Hundreds Select buttons and 100 DXS buttons are located on the basic 
selector console.  The enhanced selector console has 20 Hundreds Select 
buttons and 100 DXS b uttons. Twelve a dditional Hundreds Select b uttons can b e 
assigned to feature buttons on the attendant console.  However, if these feature 
buttons are used, the total number of Hundreds Select...

Feature Descriptions
3-108Issue  3   March 1996 
placed or extended. Attendant Call Waiting is activated for a single-line voice 
terminal.  A multiappearance voice terminal user receives the call on an idle 
appearance. If no idle appearances are available, the c all c an route to c overage, 
if available, or receive busy tone.
Enhanced DXS Tracking
Enhanced DXS Tracking can help you if you have more than 100 stations, but 
you use a console that  does not have Hundreds Select buttons administered, or...

Attendant Direct Extension Selection With Busy Lamp 
Field
Issue  3   March 1996
3-109
extensions the system is currently tracking. You p ress this b utton and the system 
indicates on the d isplay panel the range of extensions c urrently being tracked by 
the selector console.
NOTE:
You can administer the Group Display button for either the feature area or 
the display area of the console.
If you select this button, the system identifies the digits associated with a 
Hundreds Select button, unless it...

Feature Descriptions
3-110Issue  3   March 1996 
When a DXS b utton is used to make a CAS call, it takes a few seconds 
before the attendant hears ring back tone.
Administration
If you are using Hundreds Select buttons, you must administer the hundreds 
group assignment for each of the Hundreds Select buttons. Have your System 
Manager make these assignments on the ‘Attendant Console’ form.
If you are using the Group Select and Group Display feature buttons, you must 
have feature button assignments for...

Attendant Direct Trunk Group Selection
Issue  3   March 1996
3-111
Attendant Direct Trunk Group 
Selection
Feature Availability
This feature is available with all Generic 3 releases.
Description
Allows the attendant direct access to an idle outgoing trunk by pressing the 
button assigned to the d esired trunk group.
Each attendant console has 12 designated Trunk Hundreds Select buttons to be 
used with the Attendant Direct Trunk Group Selection feature. In ad d ition, each 
console may have up to 12 of...

Feature Descriptions
3-112Issue  3   March 1996 
Each attendant c onsole has 12 designated Trunk Hundreds Select buttons. Each 
console may have up to 12 of its feature b uttons administered as additional Trunk 
Hundreds Select buttons, for a total of 24 Trunk Hundreds Select buttons per 
console.
Interactions
If the Attendant Control of Trunk Group Access feature is provided, this feature 
must also be provided.
Administration
Attendant Direct Trunk Group Selection is assigned on a per-attendant basis...

Attendant Display
Issue  3   March 1996
3-113
Attendant Display
Feature Availability
This feature is available with all Generic 3 releases.
Description
The Attendant Display feature shows call-relate d information that helps the 
attendant to operate the console more efficiently. It also shows personal service 
and message information. Information is shown on the alphanumeric display on 
the attendant console.
For G3i-Global and G3V2 and later releases, attendants can select one of several 
available...

Feature Descriptions
3-114Issue  3   March 1996 
Displays elapsed time in hours, minutes, and seconds.  The timing starts 
or stops when the button is pressed.
nIntegrated Directory
Turns off the touch-tone signals and allows the touch-tone buttons to be 
used to key in the name of a system user.  After a name is keyed in, the 
display shows that name and associated extension number.  (Refer to the 
Integrated Directory feature.)
nCoverage Message Retrieval Mode
Retrieves and displays Leave Word Calling...

Attendant Display
Issue  3   March 1996
3-115
Call-Related Information
The system provides the following call-related information.
Call Appearance Identification
The attendant call a ppearance buttons are labeled alphabetically b eginning with 
the letter ‘a’. The display shows, for examp le, a= for a call incoming on the first 
call appearance button, b = for a call incoming on the second call appearance 
button, and so on.
Calling Party Identification
When the call is from a system user, the disp lay...

Feature Descriptions
3-116Issue  3   March 1996 
CODE — Code restriction
NONE — No restriction
Call Progress Feedback
Call Progress Feed back including ringing, busy, and call waiting is 
presented if a G3i-Global or G3V2 or later release switch is used.
Call Purpose
This refers to calls directed, redirected, or returning to the console. The English 
language call purpose identifiers follow:
an — Attendant No Answer — indicates the call was redirected to another 
attendant because the ‘‘attendant no...