ATT DEFINITY Communications System Generic 3 Instructions Manual

Auto Start and Don’t Split
Issue  3   March 1996
3-157
The Auto Start and Don’t Split feature is deactivated when the ‘Don’t Split’ 
feature is activated and reactivated upon deactivation of ‘Don’t Split’.
If the system is using the CDR Account Code Dialing Forc ed  Entry of Ac count 
Codes feature, Auto Start and Don’t Split cannot be activated. If VIS (Visually 
Imp aired Service) is activated or deactivated while Don’t Split was enabled, then 
Don’t Split is deactivate d.
Administration
This feature...

Feature Descriptions
3-158Issue  3   March 1996 
Auto-Available Split (AAS)
Feature Availability
This feature is available with G3rV1, G3V2, and later releases.
Description
AAS provides a way for memb ers of an ACD sp lit (Automatic Call Distribution 
group members: usually found in call centers) to be in a continuously AUTO-IN 
work mo de. Although not restricted to such, this feature is intended to be use d 
for splits containing only nonhuman members (for example, recorders or Voice 
Resp onse Units)....

Auto-Available Split (AAS)
Issue  3   March 1996
3-159
nAdministrator administers a split as AAS = y (Hunt Group Screen).
nAdministrator administers an agent into a previously defined AAS split.
Agents are automatically logged out under the following circumstances:
nThe adjunct successfully completes an Agent Move request out of an 
Auto-Available split.
nThe Auto-Available agent’s port is unavailable due to a periodic or system 
technician-initiate d maintenance busy request.
nAdministrator administers...

Feature Descriptions
3-160Issue  3   March 1996 
Group Administration
See “ Hunt Group Ad ministration”  in DEFINITY Communications System Generic 
3 Version 4 Implementation
, 555-230-655, or DE FI NITY  Com munications System 
Generic 3 V2/V3 Implementation
, 555-230-653. When ACD has b een optioned for 
the system and the “ ACD”  field on the “Hunt Group”  form has been set to 
y, then 
a new “ Auto-Available”  field appears.
CMS Notifications
The Auto-Available Split (AAS) feature notifies CMS (Call...

Automatic Alternate Routing (AAR)
Issue  3   March 1996
3-161
Automatic Alternate Routing (AAR)
Feature Availability
This optional feature is available with G3s/G3vs PBP, G3i, and G3r, and is not 
available with G3s/G3vs ABP.
Description
Provides alternative routing choices for private on-network calls.  With Automatic 
Alternate Routing (AAR), the system automatically selects the most desirable 
(normally the least exp ensive) route over various trunking facilities for private 
network calls.  AAR also...

Feature Descriptions
3-162Issue  3   March 1996 
number, an operator code 0 (or any other digit assigned to the operator), or a 
CDOS (Customer Dialed/Operator Serviced) number (0+ or 01+ the number).
Private network (on-network) numbers are handled by the Automatic Alternate 
Routin g (AAR) feature. An on-network number can be changed into a p u blic 
network direct-d istance dialing number, a CDOS numb er, or an IDDD number 
by, administering the 
ars call-type for such numb ers.
The private network...

Automatic Alternate Routing (AAR)
Issue  3   March 1996
3-163
AAR Dialing
AAR b e gins when a user dials the AAR access code (normally the digit 8), 
followed by the number to be called.
As soon as the user dials the AAR access code, the system checks to see if the 
user’s voice terminal extension has been Origination Restricted or Outward 
Restricted by its assigned COS. The system also checks to see if the user has a 
Controlled Restriction of either Outward or Total. If any of these restrictions a pp...

Feature Descriptions
3-164Issue  3   March 1996 
dialed digits to a public network number and route some calls via ARS. Also, 
unauthorized private network calls can be routed to an attendant or receive 
intercept treatment. In G3r, conversion can be to an extension, AAR, or ARS.
Time of Day Routing
The Time of Day Plan Numb er of the calling party is used to make the choice of 
an associated Time of Day Routing screen. After this, for G3s/G3vs and G3i, an 
AAR call passes through AAR digit conversion....

Automatic Alternate Routing (AAR)
Issue  3   March 1996
3-165
It is possible that some numbers may overlap other numbers.  For examp le, the 
AAR Analysis Table may have dialed string entries of 
645 and 6452. In this case, 
for example, the number 645-2045 will b e routed according to the 6452 entry (the 
longest d ialed string). In G3r, analysis can specify a node number, not a p attern 
(the p attern is obtained from the node number routing table).
When the UDP is used, the three-digit RNX dial string...

Feature Descriptions
3-166Issue  3   March 1996 
nHome ETN address (indicates that the call should be terminated locally on 
the home switch instead of routing to another ETN node.  If the UDP is 
administered, then that dial plan is used to convert the number to a local 
extension number. Otherwise, the location c ode is deleted from the dialed 
number, and the remaining digits are used to route the call to a local 
extension). This is administered as a digit conversion in G3r.
nAAR calls that should be...