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ATT DEFINITY Communications System Generic 3 Instructions Manual
ATT DEFINITY Communications System Generic 3 Instructions Manual
Here you can view all the pages of manual ATT DEFINITY Communications System Generic 3 Instructions Manual. The ATT manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 341
Automatic Circuit Assurance (ACA) Issue 3 March 1996 3-197 When ACA is enabled by the System Manager, the ACA measurements are made and the audit trail is u pdated each time a preset counter threshold is reached. However, in order for a referral call to be sent, ACA referral must be activated. ACA referral is activated whenever an attendant or user presses an ACA b utton. When this is done, the system can send referral calls to the destination specified by the System Manager. The referral...
Page 342
Feature Descriptions 3-198Issue 3 March 1996 With the above information, assume a call is ma de on a trunk in trunk group 3 and the call lasts more than one hour. Then, the threshold for the long holding time counter is reached, a referral call is made to extension 389, the display reflects a long holding time call, and the information is entered in the audit trail. The referral destination can then have the operation of the trunk checked and taken out of service if defective. Considerations The...
Page 343
Automatic Circuit Assurance (ACA) Issue 3 March 1996 3-199 Referral calls will not be placed if the system is in the Night Service mo de. nVisually Impaired Attendant Service Automatic Circuit Assurance applies for both Station and Attendant users. However: — If the attendant presses the D I SPL A Y STATUS button and an incoming ACA call has not been answered, then Automatic Circuit Assurance is voiced to the visually-impaired attendant. — If the attendant presses the D ISPLAY STA TU S button and...
Page 344
Feature Descriptions 3-200Issue 3 March 1996 Hardware and Software Requirements A TN725 Speech Synthesizer circ uit pack is required if the referral destination is not a disp lay-equipped voice terminal. A TN457 Speech Synthesizer circuit pack is required to hear ACA messages is English, and a TN433 Speech Synthesizer circuit pack is required to hear ACA messages in Italian. No a d ditional software is required.
Page 345
Automatic Incoming Call Disp lay Issue 3 March 1996 3-201 Automatic Incoming Call Display Feature Availability Display of Incoming Calls is available with all Generic 3 releases. Description Provides display-equipped voice terminal users who are already active on a call with the i dentity of a second or subsequent caller. The identity is automatically displayed on the terminal’s alphanumeric terminal for 30 seconds. The d isplays (which are administrable) can be in English, French, Italian, or...
Page 346
Feature Descriptions 3-202Issue 3 March 1996 The display must be in the normal mode to display the identity of the incoming call. The Automatic Incoming Call Disp lay does not apply under the following conditions: nThe called station user is not off-hook on a call. nThe called user’s display is turned OFF. nThe called user’s display is in any other mode other than normal mode. nThe called station is being dialed. Interactions This feature enhances the Voice Terminal Display feature by providing...
Page 347
Automatic Route Selection (ARS) Issue 3 March 1996 3-203 Automatic Route Selection (ARS) Feature Availability This feature is optional with all Generic 3 releases. Description Routes calls over the public network based on the preferred (normally the least expensive) route available at the time the call is placed. ARS provides a choice of routes for any given public network call. The following types of trunk groups can be accessed by ARS: nLocal central office — Used for local calls and to provide...
Page 348
Feature Descriptions 3-204Issue 3 March 1996 access Bypass Tie Trunks to an ETN main switch. This d istinction as a tandem switch is important with respect to the routing of certain calls. ARS Dialing ARS begins when a user dials the ARS access code (normally the digit 9), followed by the number to be called. As soon as the user dials the ARS access code, the system checks to see if the user’s voice terminal extension has been Origination Restricted or Outward Restricted b y its assigned COR. The...
Page 349
Automatic Route Selection (ARS) Issue 3 March 1996 3-205 — Some metropolitan areas are so densely populated that there simply are not enough traditional central office codes. Therefore, it is possible that some NPA c o des, also called area c o des may also serve as CO codes. In this case, the digit 1 must be dialed if a 10-digit call is intended. The first digit tells the system whether to route the call as a seven-digit call within the home NPA (1 not dialed) or as a 10-digit call to...
Page 350
Feature Descriptions 3-206Issue 3 March 1996 nOperator Assisted and International Calls The first di gits following the ARS access code are 0 (operator) or 00 (toll operator) optionally followed by a 10-digit DDD number, or 01 or 010 (international o perator) for international dialing followed by international destination a ddress digits. Because of the variable numb er of digits required on these calls, an inter-digit time-out is used to recognize end of dialing. nSpecial Service Codes The...