Apple Care Protection Plan For IPod

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a full refund less the value of any service provided under the Plan. 
If you cancel more than thirty (30) days after your receipt of this 
Plan, you will receive a pro rata refund of the original purchase price, 
based on the percentage of unexpired Coverage Period, less (a) a 
cancellation fee of twenty-five ($25 USD) dollars or ten percent (10%) 
of the pro-rata amount, whichever is less, and (b) the value of any 
service provided to you under the Plan. Unless applicable local law 
provides otherwise, Apple may cancel this Plan if service parts for the 
Covered Equipment become unavailable, upon thirty (30) days’ prior 
written notice. If Apple cancels this Plan, you will receive a pro-rata 
refund for the Plan’s unexpired term. 
6.  Transfer of Plan 
Subject to the restrictions set forth below, you may make a one-time 
permanent transfer of all of your rights under the Plan to another 
party, provided that: (a) the transfer must include the original Proof 
of Purchase, the Plan’s Certificate and all of the Plan’s packaging 
material, including printed materials and these Terms and Conditions; 
(b) you notify Apple of the transfer by sending, faxing or emailing 
notice of transfer to Apple Inc., ATTN: Agreement Administration, 
MS: 217AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 
916-399-7337 or [email protected], respectively; and (c) 
the party receiving the Plan reads and agrees to accept the Terms 
and Conditions of the Plan. When notifying Apple of the transfer of   
						

							32Englishthe Plan, you must provide the Plan Agreement Number, the serial 
numbers of the Covered Equipment being transferred and the name, 
address, telephone number and email address of the new owner. 
7.  General Terms 
a.   Apple may subcontract or assign performance of its obligations to 
third parties but shall not be relieved of its obligations to you in 
doing so.
b.   Apple is not responsible for any failures or delays in performing 
under the Plan that are due to events outside Apple’s reasonable 
control.
c.   You are not required to perform preventative maintenance on the 
Covered Equipment to receive service under the Plan.
d.   This Plan is offered and valid only in the fifty states of the United 
States of America, the District of Columbia and Canada. This Plan is 
not offered to persons who have not reached the age of majority. 
This Plan is not available where prohibited by law.
e.   In carrying out its obligations Apple may, at its discretion and 
solely for the purposes of monitoring the quality of Apple’s 
response, record part or all of the calls between you  
and Apple. 
f.   You agree that any information or data disclosed to Apple under 
this Plan is not confidential or proprietary to you. Furthermore,   
						

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you agree that Apple may collect and process data on your behalf 
when it provides service. This may include transferring your data 
to affiliated companies or service providers located in countries 
where data protection laws may be less comprehensive than 
your country of residence, including but not limited to Australia, 
Canada, countries of the European Union, India, Japan, the 
People’s Republic of China and the U.S.
g.   Apple has security measures, which should protect your data 
against unauthorized access or disclosure as well as unlawful 
destruction. You will be responsible for the instructions you give 
to Apple regarding the processing of data, and Apple will seek to 
comply with those instructions as reasonably necessary for the 
performance of the service and support obligations under the 
Plan. If you do not agree with the above or if you have questions 
regarding how your data may be impacted by being processed in 
this way, contact Apple at the telephone numbers provided.
h.  
Apple will protect your information in accordance with Apple 
Customer Privacy Policy available at URL www.apple.com/legal/
privacy. If you wish to have access to the information that Apple 
holds concerning you or if you want to make changes, access URL 
www.apple.com/contact/myinfo to update your personal contact 
preferences or you may contact Apple at [email protected].   
						

							34Englishi.
  The Terms and Conditions of this Plan prevail over any conflicting, 
additional, or other terms of any purchase order or other 
document, and constitute your and Apple’s entire understanding 
with respect to the Plan.
j.   Your rights under the Plan are in addition to any warranty rights 
you may be entitled to. You must purchase and register the Plan 
while your Covered Equipment is within Apple’s One Year Limited 
warranty. Apple is not obligated to renew this Plan. If Apple does 
offer a renewal, it will determine the price and terms.
k.   There is no informal dispute settlement process available under 
this Plan.
l.   For Plans sold in the United States, “Apple” is AppleCare Service 
Company, Inc. an Arizona corporation with its registered office at 
c/o CT Corporation System, 2394 East Camelback Road, Phoenix, 
Arizona 85016, doing business in the state of Texas as Apple 
CSC, Inc., and the obligations of such Plans are backed by the 
full faith and credit of the provider, AppleCare Service Company, 
Inc. For Plans sold in Canada, “Apple” is Apple Canada Inc., 7495 
Birchmount Road, Markham, Ontario, L3R 5G2, Canada. Apple 
Canada Inc. is the legal and financial obligor for Plans sold in 
Canada.
m.  The Administrator for Plans sold in the United States is Apple 
Inc. (the “Administrator”), a California corporation with its   
						

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registered office at 1 Infinite Loop, Cupertino, California 95014. 
The Administrator is responsible for the collection and transfer to 
AppleCare Service Company, Inc. of the purchase price for the Plan 
and for the administration of claims under the Plan.
n.   Except where prohibited by law, the laws of the state of California 
govern Plans purchased in the United States. Except where 
prohibited by law, the laws of the province of Ontario govern 
Plans purchased in Canada. If the law of any jurisdiction where 
this Plan is purchased is inconsistent with these terms, including 
the jurisdictions of Arizona, Florida, Georgia, Nevada, Oregon, 
Vermont, Washington, and Wyoming, the law of that jurisdiction 
will control. 
o.   Support services under this Plan may be available in English and 
French only.
p.   There is no deductible payment due in respect of a claim made 
under this Plan.
q.   The Plan will not be cancelled due to pre-existing conditions in 
the Covered Equipment that are eligible for service under 
this Plan.
8.  State Variations 
The following state variations will control if inconsistent with any 
other provisions of this Plan:   
						

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Alabama, California, Hawaii, Maryland, Minnesota, Missouri, New 
Mexico, New York, Nevada, South Carolina, Texas, Washington and 
Wyoming Residents 
If you cancel this Plan pursuant to Section 5 of these Terms and 
Conditions, and we fail to refund the purchase price to you within 
thirty (30) days for California, New York, Missouri and Washington 
residents, within forty-five (45) days for Alabama, Hawaii, Maryland, 
Minnesota, Nevada, South Carolina, Texas and Wyoming residents, and 
within sixty (60) days for New Mexico residents, we are required to 
pay you a penalty of 10% per month for the unpaid amount due and 
owing to you. The right to cancel and receive this penalty payment 
only applies to the original owner of the Agreement and may not be 
transferred or assigned. The obligations of the provider under this 
service contract are backed by the full faith and credit of the provider, 
AppleCare Service Company, Inc.
  California Residents 
If you cancel within thirty (30) days of your Plan receipt, you will 
receive a full refund less the value of any service provided under the 
Plan.
  Colorado Residents 
Notice: This Plan is subject to the Colorado Consumer Protection Act 
or the Unfair Practices Act, Articles 1 and 2 of Title 6, CRS.   
						

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Connecticut Residents 
The expiration date of the Plan will automatically be extended by 
the period that the Covered Equipment is in Apple’s custody while 
being serviced. Resolution of Disputes: Disputes may be resolved by 
arbitration. Unresolved disputes or complaints may be mailed, with 
a copy of this Plan, to State of Connecticut, Insurance Dept., P.O. Box 
816, Hartford, CT 06142-0846, Attn: Consumer Affairs.
  Florida Residents 
The laws of the State of Florida will govern this Plan and any disputes 
arising under it. The rate charged for the contract is not subject to 
regulation by the Florida Office of Insurance Regulation.
  Michigan Residents 
If performance of the service contract is interrupted because of a 
strike or work stoppage at the company’s place of business, the 
effective period of the service contract shall be extended for the 
period of the strike or work stoppage.
  Nevada Residents 
Cancellations: No Plan that has been in effect for at least 70 days may 
be canceled by the provider before the expiration of the agreed term 
or one year after the effective date of the Plan, whichever occurs first, 
except on the following grounds: 
a.   Failure by the holder to pay an amount due;   
						

							38Englishb.
  Conviction of the holder of a crime which results in an increase in 
the service required; 
c.   Discovery of fraud or material misrepresentation by the holder in 
obtaining the Plan, or in presenting a claim for service thereunder;
d.   Discovery of an act or omission by the holder, or a violation by 
the holder of any condition of the Plan, which occurred after the 
effective date of the Plan and which substantially and materially 
increases the service required under the Plan; 
e.   A material change in the nature or extent of the required service 
or repair which occurs after the effective date of the Plan and 
which causes the required service or repair to be substantially and 
materially increased beyond that contemplated at the time that 
the Plan was issued or sold. 
Grounds for cancellation; date cancellation effective. No 
cancellation of a service contract may become effective until 
at least 15 days after the notice of cancellation is mailed to the 
holder.
Cancellation of contract; Refund of purchase price; cancellation fee. 
(i)  If Apple cancels this Plan, Apple shall refund to Nevada 
consumers the portion of the purchase price that is unearned. 
Apple may deduct any outstanding balance on your account 
from the amount of the purchase price that is unearned when 
calculating the amount of the refund. If Apple cancels a contract   
						

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pursuant to NRS 690C.270, it may not impose a cancellation fee. 
(ii)  Except as otherwise provided in this section, a Nevada 
resident who is the original purchaser of this Plan, who 
submits to Apple a request in writing to cancel the Plan in 
accordance with the terms of the Plan, shall receive a refund 
of the portion of the Plan’s purchase price that is unearned. 
(iii)  If you request the cancellation of this Plan, Apple may 
impose the cancellation fee described in the Plan, but will 
not deduct the value of any service provided. 
(iv)  When Apple calculates the amount of a refund pursuant 
to subsection (ii), it may deduct from the portion of the 
purchase price that is unearned: (a) any outstanding balance 
on the account; and (b) any cancellation fee imposed 
pursuant to this Plan.
AppleCare Service Company, Inc. backs this Plan for Nevada residents 
by its full faith and credit. 
  New Hampshire Residents 
In the event you do not receive satisfaction under this contract, you 
may contact the New Hampshire insurance department, by mail 
at State Of New Hampshire Insurance Department, 21 South Fruit 
Street, Suite 14, Concord NH 03301, or by telephone, via Consumer 
Assistance, at 800-852-3416.  
						

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New Mexico Residents 
Cancellations: No Plan that has been in effect for at least 70 days may 
be canceled by the provider before the expiration of the agreed term 
or one year after the effective date of the Plan, whichever occurs first, 
except on the following grounds: 
a.   Failure by the holder to pay an amount due;
b.   Conviction of the holder of a crime which results in an increase in 
the service required;
c.   Discovery of fraud or material misrepresentation by the holder in 
obtaining the Plan, or in presenting a claim for service thereunder;
d.   Discovery of an act or omission by the holder, or a violation by 
the holder of any condition of the Plan, which occurred after the 
effective date of the Plan and which substantially and materially 
increases the service required under the Plan;
e.   A material change in the nature or extent of the required service 
or repair which occurs after the effective date of the Plan and 
which causes the required service or repair to be substantially and 
materially increased beyond that contemplated at the time that 
the Plan was issued or sold. 
  North Carolina Residents 
The purchase of this Plan is not required either to purchase or to 
obtain financing for computer equipment. Apple will not cancel this