Amanda Work Group 7xx Installation Manual
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Index221 recognizing loop current drop 171 loop current off 170 record character code 84 record menu 180 record_menu 180 recording dial tone 185 greetings 168, 180 list comment 164 messages 168, 180 silence 185 stop 167, 185 records locking 165 recursive_deletes 180 remote access Amanda 143 remote computers setting up 146 Remote program 206 REMOTE.COM 143 repeating menus 172, 184 Repetition Count tone definition fields 79 reports automatic 162 daily 162 requirements 1 resetting port 201 restricted notification 116 results variations in tones 79 reviewing greetings 168 messages 168 ring off period 172 on period 173 Ring No Answer notification records 180 ring voltage 200 ring_mode 200 ring-no-answer character code 84 rings before answering port 196 rmt_rna 180 RNA chain 204 RNA greeting played for integrated call 170 rotary 162 running Setup 111 S s character code 84 sales dealers 6 distribution 6 international 6 sampling rates greetings 160 incoming messages 161 prompts 161 saving messages 172 screen output 180 screen blanker 161 screen output tracing 180 screen saver 161 configuring 115 starting 182 screen_save 180 screening callers 173 for caller 173 screening calls disconnects 208 sec_code_display 181 secondary attendant 4 security codes displaying 181 minimum length 181 security_min_length 181 sending faxes 141 messages 175 serial ports bps 197 COM1-COM4 198 data bits 197 parity 197 physical 198 stop bits 198 serial_portn 198 servers NETBIOS name 193 service 6 service_name 193 setting up host computers 145 remote computers 146 Setup defining tone patterns 67 Setup utility 111 running 68, 111 sharing Amanda 121 short_direct_send 181 shortening system greeting 159
222 Installing [email protected]/DOS shutdown 182 Amanda 111 configuring 115 shutting down 182 silence when recording 185 SmartCall utility 67 SMDI base port 199 type 199 smdi_base_port 199 smdi_type 199 SMDR 163 Software installation 57 software upgrades 65 space warning 166 Spanish 178 special options 194 standalone questionnaire 90 starting screen saver 182 stopbitsn 198 stopping recording 167, 185 supervised transfer please hold 177 supervised transfers 204 supervising hangups 196 support 6 end user 6 installation 7 international 6 system administration 6 Token Programming Lan- guage 7 synchronizing DOS and PC clocks 164 system log files 171 password 176 shutdown 111, 182 voice processing 4 system administration support 6 system greeting played for integrated call 170 shortening 159 system integration patterns character codes 83 system tone patterns defining 67 T t character code 85 tape_length 182 telephone switching systems analog 203 templates guest mailboxes 119, 169 mailboxes 119, 166 temporary files 178 tenant services 81, 121 time after DTMF entry 183 automatic reports 162 between disk space checks 183 between DTMF tones 167 between menu repetitions 184 between messages when delivering list 171 between on-hook and off- hook events 184 continuous message play 182 DTMF tones played 167 end of recording detected 185 forwarded messages 182 hold between transfer at- tempts 183 ignoring loop current 170 loop current drop 171 loop current off 170 messages 172 Name and Extension re- cording 174 port is idle 184 recording a list comment 164 rewinding 177 screen saver starts 182 skipping forward 177 storing messages 178 waiting for peripheral 184 timeouts call screening 193 timers tmo_blank 182 tmo_disk 183 tmo_dtmf 183 tmo_idle 184 tmo_menu 184 tmo_names 184 tmo_pickup 184 tmo_serial 184
Index223 tmo_silence 185 tmo_sound 185 timestamp forwarded messages 182 timestamp_forwards 182 tmo_blank 182 tmo_call_screening 193 tmo_dir_transfer 183 tmo_disk 183 tmo_dtmf 183 tmo_hold 183 tmo_idle 184 tmo_menu 184 tmo_names 184 tmo_pickup 184 tmo_serial 184 tmo_silence 185 tmo_sound 185 today 159 Token Programming Language support 7 tokens_available 185 tone definition fields 1st Off Deviation 78 1st Off Time 78 1st On Deviation 78 1st On Time 78 2nd Off Deviation 79 2nd Off Time 78 2nd On Deviation 78 2nd On Time 78 Edge 78 Event 77 Freq1 78 Freq2 78 Off Deviation 78 Off Time 78 On Deviation 78 On Time 78 Repetition Count 79 Type 77 tone patterns defining 67 running Diag 67 tones DTMF 167 for recording 163 PCPM 118, 170, 191 variations 79 trace files 201 tracing screen output 180 trademarks ii transfer hold please hold 177 transferring blind 204 busy-hold time 183 call 202, 203 from 411 to user’s mailbox 183 partially supervised 204 supervised 204 Troubleshooting error messages 211 NIC Configuration 209 trunk character code 85 Type notification 205 tone definition fields 77 type SMDI 199 U U token 204 uninstalling Amanda 57 uninterrupted power supply 54 updating Amanda 57, 65 upgrading Amanda 65 UPS 54 urgent messages 185 urgent_to_front 185 use_tutorial 186 user_log 186 users messages for other users 176 uses Amanda 4 fraudulent iii information system 5 off-duty attendant 4 primary attendant 4 secondary attendant 4 voice messaging center 5 using fax modems 131 utilities Advisor 13 Diag 67 Host/Remote 206 Setup 111 SmartCall 67 V verifying caller still on line 167 voice boards Brooktrout 186 jumpers for Amanda Com- pany voice boards for Norstar 18 voice boards for Norstar KSU and Amanda 9
224 Installing [email protected]/DOS voice boards, not from Amanda Company 160, 177 voice control 186 voice forms 176 voice mail mailbox 117 voice messaging center 5 voice processing system 4 voice responses, storing 176 voice server configuring 116 questionnaire 100 volume custom busy message 168 initial 169 W W token 205 waiting for peripheral 184 warning disk space 166 warranty ii web site 6 wild card character code 85 X x character code 85 Y yesterday 159