Amanda Work Group 7xx Installation Manual

							Chapter 13:
Installing the Clients
Installing from Various Platforms
Now that the Amanda Voice Server is up and running properly, you may 
enable each workstation to access [email protected]/DOS by installing 
the Amanda Clients. 
You can install the Amanda Clients by going from desk to desk with the 
installation disks, or you can copy the software onto a network file server 
and then install it on each workstation from the file server.
N
OTE:The Amanda Company recommends that you install only 
the User client programs onto the network file server. As an 
extra level of security, the Administration client programs 
should be installed only from the installation disk to autho-
rized system administration personnel.
There are two client installation disks. One contains the installation files for 
the user clients: Amanda Messenger, Amanda Dialer, and Amanda Fax. For 
more information about these clients, see [email protected]/DOS 
Workstation Features.
The other installation disk contains the installation files for the administrator 
clients: Amanda Administrator and Amanda Monitor. For more information 
about these clients, see Administering [email protected]/DOS. 
						

							152 Installing [email protected]/DOS
Installing from a File Server
To copy the users’ client files to the file server:
1. Insert the [email protected]/DOS Users disk into the floppy drive.
2. Create a directory to store these files on the network using drive File 
Manager or Windows Explorer.
3. Copy the contents of the floppy drive to that directory. 
You may need to contact your network system administrator for assis-
tance.
To install the users’ client files from the file server:
1. If any previously installed Amanda Clients are running, close them.
2. Access the network drive.
3. Open the directory where the clients are stored. 
4. Double-click SETUP.EXE. 
5. Follow the directions on the screen.
Installing from a Floppy Drive on Windows 3.11
To install either user or administrator clients:
1. If any previously installed Amanda Clients are running, close them.
2. Insert the appropriate [email protected]/DOS installation disk into 
the floppy drive.
3. From the Program Manager, select File and then Run. 
4. At the Command Line, type 
A:SETUP then click OK.  
						

							Chapter 13: Installing the Clients 153
5. Follow the directions given by the setup program to finish the installa-
tion process. 
Unless modified by the installer, the directory C:\AMACLNTS stores 
the clients. 
After the installation, an Amanda icon appears in Program Manager. 
The Amanda group displays all the clients installed on this workstation.
Installing from a Floppy Drive on Windows 95
To install either user or administrator clients:
1. If any previously installed Amanda Clients are running, close them.
2. Insert the appropriate [email protected]/DOS installation disk into 
the floppy drive.
3. Select the Start button and then select Run. 
4. At the Command Line, type 
A:SETUP then click OK. 
5. Follow the directions given by the setup program to finish the installa-
tion process. 
Unless modified by the installer, the directory C:\AMACLNTS contains 
the clients.
The Amanda group of clients appears in the Programs section of the 
Start menu. The Amanda group contains all the clients installed on this 
workstation.
Adding Client Connections
Now that users have the [email protected]/DOS clients, you must add 
the appropriate number of Client Connections to the Amanda Voice Server. 
Only one client connection comes with Amanda Voice Server. If you add no 
client connections, only one client can access the voice server at a time.  
						

							154 Installing [email protected]/DOS
Adding client connections requires a Client Connection Bank (CCB) with at 
least as many connections as you wish to install at this site.
To add client connections:
1. If Amanda is running, shut down the Amanda system and turn the 
computer off.
a. Press Alt+S (if Amanda is running as a standalone) or s (if 
Amanda is running as a voice server).
b. Type in the password. (The default is AMandA with only the 
first two and the last letter capitalized.)
c. Press Enter.
d. Press Y (to confirm the shutdown).
To Printer Port CCB
Modem
Voice Board
VGA CardCOM1
COM2 
						

							Chapter 13: Installing the Clients 155
e. Press Y again (to reconfirm).
f. When you reach the DOS prompt 
C:\AMANDA>, turn the com-
puter off.
2. Next, attach the CCB to the parallel port on the back of Amanda Voice 
Server. 
The CCB contains a number of Client Connections, some (or all) of 
which can be transferred to this Voice Server.
3. Turn Amanda Voice Server on.
During the start up process, the system asks:
Do you want to run [email protected]/DOS? Press Y or N  
4. Press Y for Yes.
Amanda detects the CCB and asks for the number of connections to be 
added to this Voice Server. 
5. Enter the requested number and follow the prompts to turn off the com-
puter and remove the CCB.
6. After removing the CCB, turn Amanda Voice Server back on.
7. During the start up process, the system asks:
Do you want to run [email protected]/DOS? Press Y or N 
8. Press Y for Yes.
9. This brings Amanda Voice Server and the appropriate number of client 
connections online. 
						

							156 Installing [email protected]/DOS
Reviewing Client Connections
Each time a user logs onto Amanda Messenger or Amanda Dialer, or the 
system administrator logs onto Amanda Administrator or Monitor, he 
acquires a client connection. When he logs off, the client connection is 
returned to the pool and is available for the next person who logs on. As 
more users are added to Amanda, some users may not be able to log on 
because all client connections are in use. 
To display the maximum number of clients Amanda is configured for:
1. Run Amanda Monitor.
2. On the File menu, click Copy….
The Copy dialog box appears.
3. Type C:\AMANDA\INSTALL.CFG. 
4. Select the Voice Server option button to indicate the location of the file. 
5. Indicate the name and location of the file to be created.  
						

							Chapter 13: Installing the Clients 157
If the file is on your workstation (or network), you can click Browse… 
to locate the file.
6. Select the Local option button to indicate the location of the new file. 
7. Click Copy.
If the file already exists, the Confirm File Replace dialog box appears.
8. Do one of the following:
 To replace the existing file, click Yes.
 To preserve the existing file, click No and type a unique name for 
your file in the Copy dialog box.
9. When “File copy completed” appears at the bottom of the Copy dialog 
box, click Cancel.
10. View the file using a text editor.
The value for n_clients is the maximum number of clients the Amanda 
server currently accepts. Do not edit this value and recopy install.cfg to 
the voice server. Changing this value will corrupt the file. 
						

							158 Installing [email protected]/DOS 
						

							Chapter 14:
Configuration Reference
General Options
Configuration OptionDescription
abbreviate_datesControls how Amanda says the date for a message dated today or yesterday.
True or False. The default is True.
When True, Amanda says “today” or “yesterday” instead of the actual date, for ex-
ample, “November 27
th, 1996.”
When False, Amanda says only the actual date, such as “November 27
th, 1996.”
The default appears in install.cfg as:
set abbreviate_dates true
abbreviate_greetingAllows you to shorten the system greeting.
True or False. The default is False.
When True, Amanda says, “Please leave a message at the tone.” This is the short-
ened version of the system greeting.
When False, Amanda says, “Please leave a message for” followed by the name and 
extension recording. This is the usual default version of the system greeting.
The default appears in install.cfg as:
set abbreviate_greeting false 
						

							160 Installing [email protected]/DOS
activation_keyA number you receive from your Amanda Company sales representative to activate 
your system. You must set this option if one or more of your voice boards were not 
purchased from The Amanda Company. 
If you change or add a board later, you need another activation key because the key 
is based on the serial numbers for all of the boards and the total number of ports.
The default is 0, which means there is no activation key.
The default appears in install.cfg as:
set activation_key 0
active_holdWhen the extension is busy, the caller can hold for the called party—actively or in-
actively.
True or False. The default is True.
When True, Amanda is set up for active hold. The caller must continually indicate 
that he wants to remain on hold. Failure to continue to press * when prompted indi-
cates that the caller is no longer interested in holding. If he doesn’t enter another ex-
tension, he is asked for a message. Active hold is best for 800 numbers, support 
lines, or when Amanda is used as an Automatic Call Distribution (ACD) device. It 
prevents a caller from pressing * to go on hold and staying on hold indefinitely with-
out further interaction. The caller presses * to go on hold and must press * periodi-
cally to stay on hold.
When False, Amanda is set up for inactive hold. The caller indicates that he wants 
to be on hold only once. 
If the caller does nothing, Amanda retries the extension 
until it is no longer busy. The caller can also enter another extension or press * to 
leave a message. In this case, the user uses * to go on hold and * to leave a message.
See also auto_queue.
The default appears in install.cfg as:
set active_hold true
adpcm_hqSets the sampling rate for outgoing greetings. The higher the sampling rate, the bet-
ter the sound quality, but also the more disk space used. 
24, 32, or 64. The default (and recommended value) is 64.
N
OTE:
If you change this on an active system, all previously recorded outgoing 
greetings need to be re-recorded.
The default appears in install.cfg as:
set adpcm_hq 64
General Options (Continued)
Configuration OptionDescription