ALCATEL ONETOUCH POP3 55 User Manual

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11�2�3 Display
•	Brightness level Touch to set the level of brightness.
•	 Adaptive 
brightness Touch to enable automatic adjustment of the 
screen brightness.
•	 Wallpaper Touch to set the wallpaper.
•	 Sleep Touch to set screen timeout.
•	 Daydream Touch to set the Daydream.
•	 Font size Touch to set the font size.
•	 When device is 
rotated Touch to set whether rotate the contents of the 
screen or stay in portrait view.
11�2�4 
Lock screen
Func
After Func is activated, a couple of apk shortcuts will be displayed on your 
lock screen.
Screen lock
•	 None Touch to disable screen unlock security.
•	 Swipe Touch to enable slide unlock mode.
•	 Pattern Touch to draw a pattern to unlock screen.
•	 PIN Touch to enter a numeric PIN to unlock screen.
•	 Password Touch to enter a password to unlock screen.
Owner info
Touch to input owner information which will display on the locked screen.
Smart Lock
You must set a screen lock first when you enable this function.
11�2�5  LED indicator
Touch to turn on/off the LED indicator.
11�2�6 Storage
Use these settings to monitor the total and available space on your phone, 
if necessary, to reset the phone, erasing all of your personal information.
This menu displays the amount of internal phone storage in different 
colors. The available space will be shown in grey, which shows the amount 
of internal phone storage used by the operating system, its components, 
applications (including those you downloaded), permanent and temporary 
data.
11�2�7 Battery
Touch any category in the battery management screen to view its power 
consumption.
You can adjust power use via the screen brightness or screen timeout 
settings in the Display screen. You can also set your phone to saving mode 
or ultimate saver mode. In the latter, only four functions can be used 
including Phone, Contacts, Messaging and Calendar.
11�2�8 Applications
Use the Manage applications settings to view details about the 
applications installed on your phone, to manage their data and force them 
to stop, and to set whether you want to permit installation of applications 
that you obtain from websites and emails.
Manage Apps
•  Downloaded:  Touch to manage and remove installed applications.
•  Running: Touch to view and control currently running service.
•  All: Touch to view storage used by applications. 
						

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11�3 Personal
11�3�1  Location
On
Touch the 
 switch to enable the use of information from Wi-Fi and 
mobile networks to determine your approximate location, for use in 
Google Maps, when you search, and so on. When you select this option, 
you’re asked whether you consent to share your location anonymously 
with Google’s location service.
Mode
Touch to select High accuracy, Battery saving or Device only mode.
•  High accuracy: Use GPS, Wi-Fi and mobile network to determine 
location.
•  Battery saving: Use Wi-Fi to determine location.
•  Device only: Use GPS to determine location.
Recent location requests
In the list, it will show recent location requests.
11�3�2  Security
Encrypt phone
Require a numeric PIN or passwords to decrypt your phone each time 
you power it on.
SMS message limit
Display an alert dialog to prevent applications from sending SMS messages 
too frequently. Select the limit. Make passwords visible
Mark the checkbox to show passwords as you type.
Device administrators
Touch to view or deactivate device administrators.
Unknown sources 
Mark the checkbox to permit installation of applications that you obtain 
from websites, emails, or other locations other than Google Play Store.
To protect your phone and personal data, download applications only from 
trusted sources, such as Google Play Store.
Trusted credentials
Touch to display trusted CA certificates.
Install from SD card
Touch to install certificates from SD card.
Clear credentials
Touch to remove all certificates.11�3�3 
Language & input
Use the Language & input settings to select the language for the text 
on your phone and for configuring the onscreen keyboard. You can also 
configure voice input settings and the pointer speed.
Language
Touch to select the language and the region you want. 
						

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Spell checker
Mark the checkbox to enable the system to show suggested words.
Personal dictionary
Touch to open a list of the words you’ve added to the dictionary. Touch a 
word to edit or delete it. Touch the add button (+) to add a word.
Current Keyboard
Touch to select a default input method.
Android Keyboard (AOSP)
Set the following Android Keyboard functions:
Languages, Preferences, Appearance & layouts, Text correction, Advanced.
Google voice typing
Set the following Google voice typing functions:
Language, "OK Google" detection, Hands-free, Speech output, Offline 
speech recognition, Block offensive words, Bluetooth headset.
Voice input
Touch to view settings about voice input
Text-to-speech output
•	
Preferred engine: Touch to choose a Preferred text-to-speech engine, 
touch the settings icon 
 to show more choices for each engine.
•	 Speech rate:  Touch to open a dialog where you can select how quickly 
you want the synthesizer to speak.
•	 Listen to an example: Touch to play a brief sample of the speech 
synthesizer, using your current settings. Pointer speed
Touch to open a dialog where you can change the pointer speed, touch 
OK to confirm.
11�3�4 
Backup & reset
Back up my data
Touch the switch to back up your phone’s settings and other application 
data to Google Servers, with your Google Account. If you replace your 
phone, the settings and data you’ve backed up are restored onto the new 
phone for the first time you sign in with your Google Account. If you mark 
this option, a wide variety of settings and data are backed up, including your 
Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the 
words you’ve added to the dictionary used by the onscreen keyboard, and 
most of the settings that you configure with the Settings application. If you 
unmark this option, you stop backing up your settings, and any existing 
backups are deleted from Google Servers.
Back up account
Touch to back up your account.
Automatic restore
Touch the switch to restore your backed up settings or other data when 
you reinstall an application.
Factory data reset
Erase all of your personal data from internal phone storage, including 
information about your Google Account, any other accounts, your system 
and application settings, and any downloaded applications. Resetting the 
phone does not erase any system software updates you’ve downloaded. If 
you reset the phone in this way, you’re prompted to re-enter the same kind 
of information as when you first started Android. 
						

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11�4�2 Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you 
have installed on your phone.
TalkBack
When Talkback is on, your device provides spoken feedback to help blind 
and low vision users. 
Switch Access
Touch to turn on/off switch access.
Captions
Touch to activate/deactivate captions for phone screen.
Magnification gestures
Touch to turn on/off to activate/deactivate zoom in/out function by triple-
tapping the screen.
High contrast text
Mark the checkbox to activate high contrast text.
Speak passwords
Mark the checkbox to speak passwords while typing.
Accessibility shortcut
Touch to turn on/off to enable/disable accessibility features.
Touch & hold delay
Touch to adjust the duration of touch and hold delay. This function enables 
your phone to differ touch and touch & hold, which may avoid incorrect 
operations.
When you are unable to power on your phone, there is another way to 
perform a factory data reset by using hardware keys. Press the 
Volume up 
key and the Pow e r  key at same time until the screen lights up.
11�4 System
11�4�1  Date & time
Use Date & time settings to customize your preferences for how date and 
time are displayed.
Automatic date & time
Mark the checkbox to use the network-provided date and time. Unmark 
to set all values manually.
Automatic time zone
Mark the checkbox to use the network-provided time zone. Unmark to 
set all values manually.
Set date 
Touch to open a dialog where you can manually set the phone’s date.
Set time
Touch to open a dialog where you can manually set the phone’s time.
Select time zone 
Touch to open a dialog where you can set the phone’s time zone.
Use 24-hour format 
Mark the checkbox to display the time using the 24-hour clock format. 
						

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Color inversion
Touch the switch to turn on/off color inversion.
Color correction
Touch to turn on/off color correction.
11�4�3 
Regulatory & Safety
Touch to view product information.
11�4�4 About phone
This contains information about things ranging from Legal information, 
Model number, Firmware version, Baseband version, Kernel version, Build 
number to those listed below:
System updates
Touch to check for system updates.
Status 
This contains the status of the Battery status, Battery level, My phone 
number, Network, Signal strength, etc.
Legal information
Touch to view legal information.
12   Making the most of your 
phone ����������������������������������
12�1 Upgrade
You can use the Over-the-air Upgrade tool to update your phone's 
software.
12�1�1  Over-the-air Upgrade
Using the Over-the-air Upgrade tool you can update your phone's 
software.
To access System updates, touch Settings\About phone\System 
updates. Press 
 to check for updates, and the phone will search for 
the latest software. If you want to update the system, touch the button 
Download, after it is done touch  Install to complete the upgrade. Now 
your phone's software will be the latest version.
You should turn on data connection before searching for updates. Settings 
for auto-check intervals is also available once you restart the phone.
If you have chosen auto-check, when the system discovers the new version, 
dialog will pop up to choose Download or ignore, the notification also 
will show in status bar. 
						

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13 Accessories ������������������������
The latest generation of ALCATEL ONETOUCH mobile phones offers 
a built-in handsfree feature that allows you to use the telephone from a 
distance, placed on a table for example. 
1. Charger
2. USB cable
Only use the ALCATEL ONETOUCH batteries, chargers, and 
accessories included along with your device.
14 Warranty ����������������������������
Your phone is warranted against any defect or malfunctioning which may occur in 
conditions of normal use during the warranty period of twelve (12) months(1) from 
the date of purchase as shown on your original invoice.
Batteries
(2) and accessories sold with your phone are also warranted against any 
defect which may occur during the first six (12) months(1) from the date of purchase 
as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use thereof, 
you must immediately inform your vendor and present your phone with your proof 
of purchase.
If the defect is confirmed, your phone or part thereof will be either replaced or 
repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) 
month warranty for the same defect. Repair or replacement may be carried out using 
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your phone and/or accessory due to 
(without any limitation):
1)    Non-compliance with the instructions for use or installation, or with technical and 
safety standards applicable in the geographical area where your phone is used,
2)    Connection to any equipment not supplied or not recommended by TCL 
Communication Ltd. ,
3)    Modification or repair performed by individuals not authorized by TCL 
Communication Ltd. or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware performed by  individuals not authorized by TCL Communication Ltd. 
5)    Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical 
products, download of files, crash, high voltage, corrosion, oxidation…
(1)  The warranty period may vary depending on your country.(2) The life of a rechargeable mobile phone battery in terms of conversation time 
standby time, and total service life, will depend on the conditions of use and 
network configuration. Batteries being considered expendable supplies, the 
specifications state that you should obtain optimal performance for your phone 
during the first six months after purchase and for approximately 200 more 
recharges. 
						

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Your phone will not be repaired in case labels or serial numbers (IMEI) have been 
removed or altered.
There are no express warranties, whether written, oral or implied, other than this 
printed limited warranty or the mandatory warranty provided by your country or 
jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be liable for indirect, 
incidental or consequential damages of any nature whatsoever, including but not 
limited commercial or financial loss or damage, loss of data or loss of image to the 
full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect, incidental 
or consequential damages, or limitation of the duration of implied warranties, so the 
preceding limitations or exclusions may not apply to you.
 
How to obtain Hardware Service within the terms of this warranty: Create 
a user profile (alcatel.finetw.com) and then create an RMA for the defective 
device. Ship the device with a copy of the original proof of purchase (e.g. 
original copy of the dated bill of sale, invoice) with the owner’s return 
address (No PO Boxes accepted), wireless operator’s name, alternate 
daytime phone number, and email address with a complete problem 
description. Only ship the device. Do not ship the SIM card, memory cards, 
or any other accessories such as the power adapter. You must properly 
package and ship the wireless device to the repair center. TCL Mobile Inc. 
is not responsible for devices that do not arrive at the service center or 
are damaged in transit. Insurance is recommended with proof of delivery. 
Upon receipt, the service center will verify the warranty conditions, repair, 
and return your device to the address provided in the RMA.
15 Troubleshooting  �����������������
Before contacting the service center, you are advised to follow the 
instructions below:
•	You are advised to fully charge (  ) the battery for optimal operation.
•	 Avoid storing large amounts of data in your phone as this may affect its performance.
•	 Use Factory data reset and the upgrade tool to perform phone formatting or 
software upgrading (to reset factory data, hold down the Power key and the Volume 
up key at the same time). ALL User phone data: contacts, photos, messages, files, and 
downloaded applications will be permanently lost. It is strongly advised to fully back 
up the phone data and profile via Smart Suite before doing formatting or upgrading. 
and carry out the following checks:
My phone cannot be switched on or is frozen
•	If the phone cannot be switched on, charge for at least 20 minutes to ensure the 
minimum battery power needed, then try to switch on again.
•	 If the phone falls into a loop during power on-off animation and the user interface 
cannot be accessed, press and hold the Volume down key to enter Safe Mode. This 
eliminates any abnormal OS booting issues caused by 3rd party APKs.
•	 If neither method is effective, reset the phone using the Power key and the Volume 
up key, (holding both together).
My phone has not responded for several minutes•	Restart your phone by pressing and holding the Power key for more than 9s.
My phone turns off by itself•	Check that your screen is locked when you are not using your phone, and make 
sure the Power key is not mis-contacted due to unlocked screen.
•	 Check the battery charge level.
My phone cannot charge properly•	Make sure you are using the ALCATEL ONETOUCH charger included in the box.
•	 Make sure that your battery is not completely discharged; if the battery power is 
empty for a long time, it may take around 20 minutes to display the battery charger 
indicator on the screen.
•	 Make sure charging is carried out under normal conditions (0°C to +40°C). 
						

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•	When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is 
displayed
•	Try connecting in another location.
•	 Verify the network coverage with your operator.
•	 Check with your operator that your SIM card is valid.
•	 Try selecting the available network(s) manually.
•	 Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet•	Check that the IMEI number (press *#06#) is the same as the one printed on your 
warranty card or box.
•	 Make sure that the internet access service of your SIM card is available.
•	 Check your phone's Internet connection settings.
•	 Make sure you are in a place with network coverage.
•	 Try connecting at a later time or another location.
Invalid SIM card•	Make sure the SIM card has been correctly inserted (see "Inserting or removing 
the SIM card").
•	 Make sure the chip on your SIM card is not damaged or scratched.
•	 Make sure the service of your SIM card is available.
Unable to make outgoing calls
•	Make sure you have dialled a valid number and have touched .
•	 For international calls, check the country and area codes.
•	 Make sure your phone is connected to a network, and the network is not 
overloaded or unavailable.
•	 Check your subscription status with your operator (credit, SIM card valid, etc.).
•	 Make sure you have not barred outgoing calls.
•	 Make sure that your phone is not in flight mode.
Unable to receive incoming calls•	Make sure your phone is switched on and connected to a network (check for 
overloaded or unavailable network).
•	 Check your subscription status with your operator (credit, SIM card valid, etc.).
•	 Make sure you have not forwarded incoming calls.
•	 Make sure that you have not barred certain calls. •	
Make sure that your phone is not in flight mode.
The caller’s name/number does not appear when a call is received•	Check that you have subscribed to this service with your operator.
•	 Your caller has concealed his/her name or number.
I cannot find my contacts•	Make sure your SIM card is not broken.
•	 Make sure your SIM card is inserted properly.
•	 Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor•	You can adjust the volume during a call by pressing the Volume Up/Down key.
•	 Check the network strength 
 .
•	 Make sure that the receiver, connector or speaker on your phone is clean.
I am unable to use the features described in the manual•	Check with your operator to make sure that your subscription includes this service.
•	 Make sure this feature does not require an ALCATEL ONETOUCH accessory.
When I select a number from my contacts, the number cannot 
be dialled
•	Make sure that you have correctly recorded the number in your file.
•	 Make sure that you have selected the country prefix when calling a foreign country.
I am unable to add a contact in my contacts•	Make sure that your SIM card contacts are not full; delete some files or save the files 
in the phone contacts (i.e. your professional or personal directories).
My callers are unable to leave messages on my voicemail•	Contact your network operator to check service availability.
I cannot access my voicemail•	Make sure your operator’s voicemail number is correctly entered in "Voicemail 
number".
•	 Try later if the network is busy.
I am unable to send and receive MMS•	Check your phone memory availability as it might be full.
•	 Contact your network operator to check service availability and check MMS 
parameters.
•	 Verify the server center number or your MMS profile with your operator. 
						

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•	The server center may be busy, try again later.
SIM card PIN locked•	Contact your network operator to obtain the PUK code (Personal Unblocking 
Key).
I am unable to connect my phone to my computer•	Install Smart Suite.
•	 Check that your USB driver is installed properly.
•	 Open the Notification panel to check if the Smart Suite Agent has activated.
•	 Check that your computer meets the requirements for Smart Suite Installation.
•	 Make sure that you’re using the cable included in the box.
I am unable to download new files•	Make sure there is sufficient phone memory for your download.
•	 Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth•	Make sure that Bluetooth is turned on and your phone is visible to other users .
•	 Make sure that the two phones are within Bluetooth’s detection range.
How to make your battery last longer•	Make sure you follow the complete charge time (minimum 3 hours).
•	 After a partial charge, the battery level indicator may not be exact. Wait for at least 
20 minutes after removing the charger to obtain an exact indication.
•	 Adjust the brightness of screen as appropriate.
•	 Extend the email auto-check interval for as long as possible.
•	 Update news and weather information on manual demand, or increase their auto-
check interval.
•	 Exit background-running applications if they are not being used.
•	 Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls, game 
playing, internet surfing, or running other complex applications� 
•	This heating is a normal consequence of the CPU handling excessive data. Ending 
above actions will make your phone return to normal temperatures.
16 Specifications  ���������������������
Processor MSM8909
Platform Android™ 5.1
Memory 8GB ROM + 1GB RAM
Dimensions 
(LxWxT) 151.9x77.84x9.45mm
Weight 173g
Display 5.5” HD (1280×720)
Network 5054S:
GSM:  850/900/1800/1900
UMTS: 850/1700/1900
CSFB FDD: B2/4/5/7/12/17
5054A:
GSM:  850/900/1800/1900
UMTS: 850/900/1900/2100 MHz
CSFB FDD:B1/2/4/7/28 full
(Band frequency and data speed are operator 
dependent.)
GPS Assisted GPS
Connectivity •	Bluetooth v4.1
•	 Wi-Fi 802.11 b/g/n
•	 Audio jack
•	 Micro-USB Cable 
						

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Camera5054S:
•	2 megapixel front camera
•	 8 megapixel main camera
5054A:
•	 5 megapixel front camera
•	 10 megapixel main camera
Audio supported 
formats MP3, AMR,  MIDI, AAC, AAC+,  FLAC
Video supported 
formats H.265, H.264, H.263, MPEG-4, XVID, VP8
Battery
 •	 Softpack
•	 Capacity: 2500 mAh
Expansion Slot microSD™ memory card
(2)  
(Availability of microSD card depends on 
market)
Special Features •	G-sensor
•	 Light Sensor
•	 Proximity Sensor
Note:  Specifications are subject to change without prior notice.  
(1)
(1) The original battery has undergone rigorous safety inspections to meet 
qualification standards, the use of non-original batteries may be dangerous.
ALCATEL is a trademark of Alcatel-Lucent 
and is used under license by  TCL Communication Ltd. 
© Copyright 2015 TCL Communication Ltd.   All rights reserved
TCL Communication Ltd. reserves   the right to alter material  or technical specification   without prior notice.
English - CJA35HEOFAAA
All "Signature" ringtones embedded in this phone have been composed, 
arranged, and mixed by NU TROPIC (Amar Kabouche).