3Com Telephone Nbx 100 Instructions Manual

Using the NBX Telephone Display Panel41
See also “Status Icons on the Basic Telephone” in Chapter 3 for the 
indicators in the NBX Basic telephone display panel during these calls.
Using the NBX 
Telephone 
Display PanelUse the telephone display panel of the NBX Telephone to dial a number:
■Call Logs — Logs of the most recent calls to and from your telephone 
(Missed Calls, Answered Calls, Dialed Calls). 
■Directory — A list of the users and their extensions on your system
■Personal Speed Dials — A list...

42CHAPTER 5: STANDARD FEATURES
Tips on
Using the Lists■After you press a scroll key, if you do not select an item immediately, 
the display alternates between the list:
and the menu choices:
■In the user directory, names appear in alphabetical order. The system 
updates the directory when your administrator adds or removes users.
■In the user directory, to move quickly to the first name that begins 
with a particular letter, use the key pad. For example: press 3 twice to 
move to the first name that...

Setting Your Call Coverage Point43
3When you are finished, hang up the handset, or if you are using the 
Speaker, press the Speaker button again to end the call.
For details about placing calls to remote or branch offices, see “Dialing a 
Call to a Remote Office” in Chapter 7.
An External CallTo dial an external call:
1Pick up the handset or, if you are using an NBX Business Telephone, press 
the Speaker button. You hear the Dial Tone. If your telephone defaults to 
an internal line, dial 9, 8 or...

44CHAPTER 5: STANDARD FEATURES
3Select a call coverage point:
■If you select Forward Call to Phone Number, type that number in 
the Phone Number field. Do not use parentheses, hyphens, or spaces. 
For external calls, start by entering a 9 or 8 or whatever required to 
access an outside line. Example: 912815551212 dials (281) 555-1212.
The number that you choose may be limited by your call permissions. To 
view your permissions, see NBX NetSet > User Info > Call Permissions.
■If you select Disconnect (no...

Transferring a Call45
Transferring a CallWhen you answer an incoming telephone call, the Transfer feature allows 
you to send that call from your telephone to any other internal line or, if 
your call permissions allow, to an outside line. (To view your permissions, 
log in to NBX NetSet > User Information > Call Permissions. The 
administrator can change your call permissions.)
Announced
(Screened) TransferBefore you complete a transfer, you can announce to the recipient that 
you are transferring a...

46CHAPTER 5: STANDARD FEATURES
Direct Mail TransferYou can transfer a call directly into another user’s voice mailbox. The call 
does not ring on that user’s telephone.
Calls transferred to a user’s mailbox by means of Direct Mail Transfer are 
always directed into that user’s voice mailbox, even if the recipient has 
specified a different call coverage point.
On an NBX Business Telephone:
1While you are on a call, press the Access button assigned to Direct Mail 
Transfer.
2Dial the extension of the...

Establishing a Conference Call47
■Until you press the Conference button (or Feature + 430) the 
second time, the second party remains on hold, and you may 
converse with the third party privately.
■For a blind conference, press the Conference button (or Feature + 
430) immediately after you dial the number. You return to the 
conference, and you and the second party hear the called party’s 
telephone ringing.
If the third party answers, three parties are now in the conference call. 
If the third party is...

48CHAPTER 5: STANDARD FEATURES
Disconnecting the
Last Person
That You Called(NBX 100 and SuperStack 3 NBX only) Use the Conference Drop 
feature to disconnect the last person that you add to a conference call. 
This feature is helpful if, when you add a party, your call is answered by 
someone else. 
■Only the person who added the last caller to the conference call can 
drop that caller.
■Your administrator can configure any Access button on an NBX 
Business Telephone or the Attendant Console to be a...

6 
PERSONALIZING YOUR TELEPHONE
Your NBX Networked Telephony System has many features that can make 
it easier to use your telephone. This chapter describes:
■Guidelines About Features on NBX Telephones
■Ringer Tones
■Speed Dials
■Off-Site Notification
■Do Not Disturb
■Preventing Unauthorized Use of Your Telephone
■Class of Service Override
■Palm Integration
■Using a Headset
For help on accessing NBX features from an analog telephone, see the 
NBX Feature Codes Guide below any screen in the NBX NetSet...

50CHAPTER 6: PERSONALIZING YOUR TELEPHONE
Guidelines About 
Features on NBX 
Telephones■If your telephone does not have a button programmed for Feature, 
ask your administrator to program one. Unless otherwise noted, all of 
these features are available on the NBX 100, NBX 25, and 
SuperStack 3 NBX systems.
■Your administrator determines whether some of the features that are 
described in this chapter are available for your telephone or for the 
entire system, so some of these features may not be...