3Com Telephone Nbx 100 Instructions Manual

3 
NBX BASIC TELEPHONE
This chapter describes the buttons, controls, and features that are specific 
to the NBX 2101 Basic Telephone. It covers these topics:
■Basic Telephone Buttons and Controls
■Programmable Access Buttons on the Basic Telephone
■Programmable Access Buttons on the Basic Telephone
Unless otherwise noted, the features discussed in this chapter apply to 
the SuperStack 3 NBX, NBX 100, and NBX 25 Networked Telephony 
Solutions.
For a description of the features on the NBX Business...

22CHAPTER 3: NBX BASIC TELEPHONE
Basic Telephone 
Buttons and 
ControlsFigure 3 shows the buttons and controls on the NBX Basic Telephone.
Figure 3   NBX Basic Telephone (Model 2101)
The NBX Basic Telephone has these features:
1 Handset
2 Display panel — Provides telephone status messages (see Ta b l e 7
), 
Caller ID, Locked Telephone, and other feature information (if enabled), 
and the number of messages in your voice mail mailbox. You can also use 
it to view and dial from the call logs of your most...

Programmable Access Buttons on the Basic Telephone23
4 Scroll buttons — Allow you to scroll through user names in the internal 
user directory, view your personal speed dials and system-wide speed 
dials, and view recent calls to and from your telephone. See “Using the 
NBX Telephone Display Panel” in Chapter 5.
5 MSG (Message) button — Accesses your voice mail messages through 
the NBX Messaging system. See “Listening to NBX Messages”
 in 
Chapter 4
.
6 Telephone key pad
7 Volume control buttons —...

24CHAPTER 3: NBX BASIC TELEPHONE
Status Icons on the 
Basic TelephoneYour NBX Basic Telephone allows you to use two telephone lines at the 
same time. 
On the display panel, the behavior of the telephone icon next to the 
number 1 (for Line 1) on the first row, or 2 (for Line 2) on the second row, 
indicates the status of the lines. See Ta b l e 7
..
If a call comes in on one line while you are on a call on the other line, you 
can answer the second call. See “Answering a Call”
 in Chapter 5.
Ta b l e 7...

4 
NBX VOICE MESSAGING
This chapter covers these topics:
■NBX Messaging Components
■Changing Your Password
■Changing Your Name Announcement and Personal Greeting
■Listening to NBX Messages
■Replying to a Message
■Forwarding a Message
■Creating and Sending a Message
■Creating Personal Voice Mail Group Lists
■Marking a Message as Private or Urgent
■Forwarding Incoming Calls to Your Call Coverage Point
■Other Ways to Manage Your Voice Mail Messages
■Other Kinds of Mailboxes
NBX Messaging 
ComponentsA key...

26CHAPTER 4: NBX VOICE MESSAGING
Important
Considerations■The steps are the same for initially setting up the name 
announcement, personal greetings, and passwords for personal, 
greeting-only, and phantom voice mailboxes. See “Setting Up Your 
Password and Voice Mail for the First Time” in Chapter 1 for details. 
(Your administrator creates group mailboxes and their passwords.) 
■For changes to passwords and greetings, see “Changing Your 
Password” and “Changing Your Name Announcement and Personal...

Changing Your Name Announcement and Personal Greeting27
Security Tips■Change your password often.
■Do not use passwords that can easily identify you, such as your phone 
extension or birth date. 
■Avoid simple passwords such as 1234 or 0000.
■Use numbers only; do not use * or # as part of your password.
■Longer passwords are more secure.
■Never tell your password to anyone.
Changing Your 
Name 
Announcement and 
Personal GreetingChange your personal greeting often, to let callers know, for instance,...

28CHAPTER 4: NBX VOICE MESSAGING
To change your name announcement or personal greeting:
1Log in to your mailbox at your telephone or remotely.
2Press 9 for Mailbox Options and then press 1.
3To review or change your name announcement, press 1 and follow the 
prompts.
4To review or change your personal greeting, press 2 and follow the 
prompts.
If you forget your password, the administrator can set it to be your 
extension number. Then follow the instructions in Ta b l e 8
 to change it to 
a more secure...

Listening to NBX Messages29
From Your ComputerTo listen to your messages from your computer, you must have a sound 
card and a third-party application such as Windows Media Player:
1Log on to the NBX NetSet utility with your extension and password.
2Select a message in the Voice Mail Messages area, Personal Settings tab. 
3Click Listen. 
4The third-party application downloads and plays the voice message.
5To delete the message, select the message and then click Delete.
From Your NBX
TelephoneTo listen to...

30CHAPTER 4: NBX VOICE MESSAGING
Information About
Your MessagesTo listen to date, time, and sender information for a message in your 
mailbox, press 6 during or after the message, and then press one of these 
buttons:
Ta b l e 9    Managing Your NBX Voice Messages
Play or repeat a message.
Save the message.
Delete the message from your mailbox. You cannot 
retrieve a message after you delete it.
Reply to the message. See “Replying to a Message” 
later in this chapter.
Forward the message. See...