3Com Telephone Nbx 100 Instructions Manual

1
GETTING STARTED
As soon as you are given a telephone and extension number, you need to 
set up a password and record your name announcement and personal 
greeting.
This chapter covers these topics:
■Setting Up Your Password and Voice Mail for the First Time
■NBX NetSet Utility
■Quick Reference Sheets
For how to access NBX features from an analog telephone, set your 
password as described next and then see the NBX Feature Codes Guide in 
the NBX NetSet utility.
Setting Up Your 
Password and 
Voice Mail...

12CHAPTER 1: GETTING STARTED
Ta b l e 4    Setting Your NBX NetSet and Messaging Password
FeatureNBX Business PhonesNBX Basic PhonesAnalog Telephones
Password — Set Initially
If your system uses NBX 
Messaging, follow the NBX voice 
prompts to set your NBX password 
(which is the same for NBX NetSet 
and voice messaging) OR use the 
NBX NetSet utility, described next.
If your system uses a voice 
messaging application other 
than NBX Voice Messaging, use 
this code sequence to set your 
password for the...

NBX NetSet Utility13
NBX NetSet UtilityThe NBX NetSet administration utility has two interfaces:
■Administrator — Your administrator logs on with a special password 
and uses the NBX NetSet utility to manage and configure system-wide 
telephone settings and many of the settings for your telephone.
■User — As a telephone user, you log in to the NBX NetSet utility with 
your own system ID (your extension) and password to:
■View and change your telephone’s personal settings, such as speed 
dials, ringer...

14CHAPTER 1: GETTING STARTED
Navigation and
Shortcut Icons
in the NBX NetSet
UtilityThe icons at the lower right of any Personal Settings window allow you 
or your administrator to navigate to the following features:
The icons below the window are shortcuts to these features:
Quick Reference 
SheetsTo open and print a copy of the Quick Reference Sheet for the most 
frequently used features on your telephone:
1Log in to the NBX NetSet utility. See “Starting the NBX NetSet Utility”
 
earlier in this...

2 
NBX BUSINESS TELEPHONES
This chapter describes the buttons, controls, and features on the 
following NBX telephone models:
■NBX 1102 Business Telephone
■NBX 2102 Business Telephone
■NBX 2102-IR Business Telephone
The chapter covers these topics:
■Business Telephone Buttons and Controls
■Programmable Access Buttons on the Business Telephone
■Status Lights for System Appearance Buttons on the Business 
Telephone
Unless otherwise noted, the features discussed in this chapter apply to all 
NBX Business...

16CHAPTER 2: NBX BUSINESS TELEPHONES
Business Telephone 
Buttons and 
ControlsFigure 1 shows the buttons and controls on the NBX Business Telephone.
Figure 1   NBX Business Telephone (Model 2102-IR Shown)
The NBX Business Telephones have these features:
1 Handset
2 MSG (Message) button — Accesses your voice mail messages through 
the NBX Messaging system. See “Listening to NBX Messages”
 in 
Chapter 4
.
3 Display panel — Provides telephone status messages, Caller ID 
information (if enabled), and the...

Business Telephone Buttons and Controls17
5 Soft buttons — Allow you to select names from the internal user 
directory, select and dial a personal speed dial or system-wide speed dial, 
and select and redial a recent call to or from your telephone. See “Using 
the NBX Telephone Display Panel” in Chapter 5. The buttons, left to right:
■Slct (Select)
■Back (returns you to the next higher level in the menu)
■Exit
6 Telephone key pad
7 Scroll buttons — Allow you to scroll through user names in the internal...

18CHAPTER 2: NBX BUSINESS TELEPHONES
15 Redial button — Redials the last telephone number or extension that 
you called. See “Redialing a Call”
 in Chapter 5.
16 Speaker button — Enables you to use the speaker phone feature. Press 
the Speaker button before you dial the call, when your telephone is 
ringing, or while a call is in progress. To turn the speaker phone off and 
resume the conversation, pick up the handset.
17 Volume control buttons — Adjust the volume of the ringer, the 
speaker, and the...

Programmable Access Buttons on the Business Telephone19
Programmable 
Access Buttons on 
the Business 
TelephoneFigure 2 displays the 18 programmable Access buttons. The One-Touch 
Speed Dials screen in the NBX NetSet utility shows your telephone’s 
current button mappings.
Figure 2   Access Buttons
Default SettingsAccess buttons have these default settings, which your administrator can 
change: 
1 Feature button — Allows you to access features that are not directly 
assigned to an Access button on your...

20CHAPTER 2: NBX BUSINESS TELEPHONES
Status Lights for 
System Appearance 
Buttons on the 
Business TelephoneThe light for each Access button that is set up as an incoming line (system 
appearance) indicates the status of the button. Ta b l e 6
 shows the light 
pattern that is associated with the status of each line status.
The display panel on an NBX Telephone shows the name and extension of 
an internal caller. If your organization purchases Caller ID service from 
your telephone company and if the...