Xerox Phaser 6125N User Manual

Paper Jams
Phaser® 6125 Color Laser Printer
7-2
Paper Jams
This section includes:
■Preventing and Clearing Paper Jams on page 7-2
■Paper Jams in the Paper Tray on page 7-3
■Paper Jams at the Fuser on page 7-6
See also: 
User Safety on page 1-2
Preventing and Clearing Paper Jams
To reduce the occurrence of paper jams, follow the guidelines and instructions in Printing 
Basics on page 4-1. It includes information about supported paper and media, guides for 
usage, and instructions for properly loading...

Paper Jams
Phaser® 6125 Color Laser Printer
7-3
Paper Jams in the Paper Tray
Follow this procedure to remove paper jammed in the tray.
1.Pull the jammed paper out of the paper tray, and remove any remaining paper from the 
tray.
2.Close the paper tray.
3.Push the button and open the front cover.
Warning: Some components inside the printer, such as the fuser and surrounding area, 
are hot and can cause burns.
6125-028
6125-015
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Paper Jams
Phaser® 6125 Color Laser Printer
7-4 4.Carefully remove any jammed paper in the printer. Confirm that there are no scraps of 
paper left inside.
Caution: Prolonged exposure to light may damage the imaging unit.
5.Close the front cover.
6125-098
6125-032
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Paper Jams
Phaser® 6125 Color Laser Printer
7-5 6.Remove the tray from the printer, and then carefully pull out any jammed paper remaining 
inside the printer.
7.Insert the tray into the printer and push until it stops.
Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside 
of the printer.
6125-043
6125-027
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Paper Jams
Phaser® 6125 Color Laser Printer
7-6
Paper Jams at the Fuser
1.Press the button and open the front cover.
2.Lift the levers at both ends of the fuser and remove the jammed paper. If the paper is torn, 
remove any scraps of paper remaining inside the printer.
Warning: Some components inside the printer, such as the fuser and surrounding area, 
are hot and can cause burns.
Caution: Prolonged exposure to light may damage the imaging unit.
6125-015
6125-046
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Paper Jams
Phaser® 6125 Color Laser Printer
7-7 3.Open the cover of the fuser and remove the jammed paper.
4.Close the front cover.
6125-094
6125-032
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Problems With the Printer
Phaser® 6125 Color Laser Printer
7-8
Problems With the Printer
If you encounter a problem with your printer, use the following table to troubleshoot and fix 
the problem. For additional troubleshooting information, see Getting Help on page 7-14.
Warning: Never open or remove printer covers that are secured with screws unless 
specifically instructed in the manual. A high voltage component can cause electric shock. Do 
not try to alter the printer configuration, or modify any...

Problems With the Printer
Phaser® 6125 Color Laser Printer 7-9
Print job sent but the 
light of the Ready 
indicator is not blinking 
or on Is the interface cable disconnected?
Turn off the power and check the connection of the interface cable.
Is the protocol configured?
Check the port status of the interface.
 Make sure the protocol settings are 
correctly configured in CentreWare IS. See the Online Help for 
CentreWare IS.
Is the computer envir onment correctly set up?
Check the computer environment,...

Problems With the Printer
Phaser® 6125 Color Laser Printer
7-10
Paper cannot be fed. 
Paper jams.  
Multiple paper are fed. 
Paper is fed at an 
angle.  
Paper is wrinkled.Is the paper correctly loaded?
Load the paper correctly. For labels, transparencies, or envelopes, fan 
them well to allow air to enter between each sheet before loading.
Is the paper damp?
Replace with paper from a new ream.
The paper used is not suitable. 
Load the correct type of paper. See About Paper on page 4-5.
Is the paper tray...

Control Panel Error Messages
Phaser® 6125 Color Laser Printer
7-11
Control Panel Error Messages
This section describes the messages displayed on the control panel.
Messages About Supplies
XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), 
Black Toner (K), or fuser.
NNN indicates a numeric value. Message Condition/Reason/Action
Replace Fuser
010-351
Restart PrinterTime to replace the fuser.
Replace the old fuser with a new one.
010-359
Fuser Error
Restart...