Xerox DocuPrint 4590 EPS User Manual

Xerox 4590 EPS/4110 EPS User Guide
6-25
6. Problem Solving
Paper jams
When paper jams inside the machine, the machine stops and an 
alarm sounds. A message also displays on the Control Panel 
screen. Follow the instructions displayed and remove the jammed 
paper. 
NOTE:Paper jams can be remedied with the machine still 
powered on. If the power is turned off, all information stored to the 
machines memory will be erased.
Gently remove the paper taking care not to tear it. If paper is torn 
while it is...

Xerox 4590 EPS/4110 EPS User Guide
6-26
6. Problem Solving
Paper jams in trays 1 to 4
The following describes how to remedy paper jams that occur in 
trays 1 to 4.
1.Pull out the tray where the paper jam occurred. 
KEY POINT:Paper is sometimes torn and remains inside the 
machine if you draw out a tray without checking the paper 
jam position. This may cause machine malfunction. Check 
where the paper jam occurred before remedying the 
problem.
2.Remove the jammed paper. 
KEY POINT:If paper is torn,...

Xerox 4590 EPS/4110 EPS User Guide
6-27
6. Problem Solving
Paper jams in transport unit 4
The following describes how to remedy paper jams that occur on 
the Transport Unit 4.
1.Make sure that the machine has stopped before opening the 
front cover. 
2.Pull out tray 1. 
3.Pull out Transport Unit 4. Tray 2 will come out as you pull out 
Transport Unit 4.
4.Lift up the lever 4a and then remove the jammed paper. 
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Xerox 4590 EPS/4110 EPS User Guide
6-28
6. Problem Solving
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
5.Return lever 4a to the original position.
6.Push tray 2 in gently until it comes to a stop.
NOTE:When tray 2 is pushed, Transport Unit 4 will be inserted in 
simultaneously.
7.Push tray 1 in gently until it comes to a stop.
8.Close the front cover.
9.A message will be displayed and the machine will not 
operate if the front cover is even slightly open.
Paper jams in...

Xerox 4590 EPS/4110 EPS User Guide
6-29
6. Problem Solving
3.Move the release lever 3a to remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
4.Move lever 3b to the right and then remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
5.Push the duplex module in gently until it comes to a stop.
6.Return all levers to their starting positions.
7.Close the front cover.
NOTE:A message will be displayed and...

Xerox 4590 EPS/4110 EPS User Guide
6-30
6. Problem Solving
Paper jams in tray 5 (Bypass)
The following describes how to remedy paper jams that occur in 
Tray 5 (Bypass).
1.When optional high capacity feeder tray is not installed, open 
the top cover of paper Tray 5 (Bypass).
2.Remove the jammed paper and all paper loaded in paper Tray 
5 (Bypass).
KEY POINT:When two or more sheets of paper are loaded, 
remove all of the sheets from the tray.
NOTE:If paper is torn, check for any torn pieces of paper...

Xerox 4590 EPS/4110 EPS User Guide
6-31
6. Problem Solving
Paper jams in Trays 6 and 7 (HCF)
The following describes how to remedy paper jams that occur in 
trays 6 and 7 of the optional High Capacity Feeder.
1.Pull out the tray where the paper jam occurred. 
KEY POINT:Paper is sometimes torn and remains inside the 
machine if you draw out a tray without checking the paper 
jam position.This may cause machine malfunction. Check 
where the paper jam occurred before remedying the 
problem.
2.Remove the...

Xerox 4590 EPS/4110 EPS User Guide
6-32
6. Problem Solving
Paper jams in Tray 6 (Oversized High Capacity Feeder)
The following describes how to remedy paper jams that occur in 
Tray 6 of the optional Oversized High Capacity Feeder.
1.Pull out the tray where the paper jam occurred. 
KEY POINT:Paper is sometimes torn and remains inside the 
machine if you draw out a tray without checking the paper jam 
position. This may cause machine malfunction. Check where the 
paper jam occurred before remedying the...

Xerox 4590 EPS/4110 EPS User Guide
6-33
6. Problem Solving
Paper jams in Tray 8 (Post-process inserter)
The following describes how to remedy paper jams that occur in 
the inserter.
1.Press the Cover button. 
2.Open the cover 1e and then remove the jammed paper and all 
paper loaded in the Post-Process Inserter. 
KEY POINT:When two or more sheets of paper are loaded, 
remove all of the sheets from the tray.
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
3.Fan the paper you...

Xerox 4590 EPS/4110 EPS User Guide
6-34
6. Problem Solving
Paper jams in lower left cover
The following describes how to remedy paper jams that occur at 
the left cover of the body.
NOTE:If the system includes a High Capacity Feeder, open the 
front cover of Trays 6 and 7 to access this area.
1.Open the lower left cover while gripping the release lever.
2.Remove the jammed paper. 
NOTE:If paper is torn, check for any torn pieces of paper inside 
the machine.
3.Close the lower left cover.
NOTE:A message...