Xerox ColorQube 9303 User Manual

Troubleshooting
ColorQube™ 9301/9302/9303
Administration and Accounting301
Troubleshooting
These settings are used to troubleshoot 
any problems that maybe occurring on the 
device. They provide various tests to check 
the functionality of the system and 
identify performance levels.
Support Pages
A list of reports and support pages for 
identifying image quality problems are 
displayed. Use the Print option to print the 
list.
Fix Image Quality
Use this option to Print Test Pages to help 
you diagnose...

Troubleshooting
ColorQube™ 9301/9302/9303
Administration and Accounting 302
Automatic Light Lines Fix
Use this option to fix any Banding 
problems.
•Quick Banding Fix corrects banding 
temporarily and may slow print 
speeds until a Full Banding Fix is 
completed. 
•On is used to correct banding 
when it is detected.
•Off is selected if no action is 
required.
•Full Fix takes approximately eight minutes to complete. 
•Eco Fix is selected to correct banding when the device is not in use.
•Always Fix is...

Troubleshooting
ColorQube™ 9301/9302/9303
Administration and Accounting303
•Copy Software resets the copier software.
Supply Counter Reset
This option is used to reset the counter 
when a listed supply is replaced.
• Select the supply and then select 
Reset Counter.
• Select Reset to confirm.
Network
The Network options are used to trouble-
shoot problems relating to the network 
connection.
Echo Test
The Echo Test allows you to test the 
network connectivity.
• Select the appropriate protocol and...

Troubleshooting
ColorQube™ 9301/9302/9303
Administration and Accounting 304
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Version  1.0
09/10
Xerox
®
 ColorQube™ 
9301/9302/9303
General Care and Troubleshooting
Downloaded From ManualsPrinter.com Manuals 

©2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents 
of this publication may not be reproduced in any form without permission of Xerox Corporation.
XEROX®, XEROX and Design® and ColorQube® are trademarks of Xerox Corporation in the United States and/or other countries.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in 
subsequent editions.
Document...

ColorQube™ 9301/9302/9303
General Care and Troubleshooting307
Contents
Power Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  308
Power On  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  308
Power Off   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Power Options
ColorQube™ 9301/9302/9303
General Care and Troubleshooting 308
Power Options
Power On
•Press the Power On/Off button. The 
device begins the power on 
procedure.
• Some functions will be ready before 
others. The device will be ready to 
scan in approximately 3 minutes.
Power Off
•Press the Power On/Off button. A 
confirmation screen will appear.
• Select Power Down to commence the power down cycle. If power down is no longer required, 
select Cancel to return to the previous screen.
If...

Power Options
ColorQube™ 9301/9302/9303
General Care and Troubleshooting309
•If Quick Restart is selected and confirmed the device will restart. Any copy jobs in the job list will 
be deleted, print jobs in the job list are recovered.
If Cancel is selected the power down options will be cancelled and the device will be available for 
use.
• Select Close to exit.
Energy Saver Options
The device is designed to be energy efficient and automatically reduces its power consumption after 
periods of inactivity....

General Care
ColorQube™ 9301/9302/9303
General Care and Troubleshooting 310
General Care
There are a number maintenance tasks which need to be performed to ensure your device performs at 
optimum levels:
• Replenish the Ink Sticks
• Replace the Cleaning Unit
• Replace the Staple Cartridges (Office Finisher / High Volume Finisher only)
• Empty the Waste Ink Tray
• Empty the Hole Punch Waste Container (Office Finisher / High Volume Finisher only)
• Print Quality Maintenance
• Cleaning Tasks
CAUTION:When...