Xerox ColorQube 9303 User Manual

Troubleshooting
ColorQube™ 9301/9302/9303
General Care and Troubleshooting321
Advanced
Use this option to select a quick or full fix 
for the light line problems, or fix the 
problem of ink smears. Select the option 
required and then select Confirm when 
the confirmation screen is displayed.
•Light Lines (Quick) corrects Light 
Lines when detected, until a Full Fix is 
completed.
•Light Lines (Full) performs a 
maintenance routine when the 
machine is idle to fix the light line 
problem.
•Ink Smears is...

Troubleshooting
ColorQube™ 9301/9302/9303
General Care and Troubleshooting 322
A skewed or crooked image is produced when 
copying or scanning from the document feeder 
and document glass.• Reprint the job.
• Make sure the defect is not on the original.
• Use originals within specification. Refer to 
www.xerox.com for specifications information.
• Make sure originals are correctly loaded in the 
document feeder.
Smears and smudges appear on the output 
when copying or scanning from the document 
glass or...

Troubleshooting
ColorQube™ 9301/9302/9303
General Care and Troubleshooting323
Copy color is not what was expected.• Reprint the job.
• Use a higher quality print mode.
• Select a different Original Type.
• Fix the image quality problems. Refer to Image Quality 
Problems on page 320 for instructions.
Small white specks or graininess appears on 
the output.• Reprint the job.
• Use a higher quality print mode.
• Print 1 sided rather than 2 sided.
• Use a smoother paper.
Missing or weak image on output.•...

Further Assistance
ColorQube™ 9301/9302/9303
General Care and Troubleshooting 324
Further Assistance
For any additional help visit our customer web site at www.xerox.com or contact the Xerox Welcome 
and Support Center quoting the device serial number.
•Press the Machine Status button on 
the control panel.
The Machine Information tab is 
displayed.
•The Customer Support information 
and the Machine Serial Number is 
displayed on this screen.
Maintenance Assistant
If a problem occurs which requires...

Version  1.0
09/10
Xerox
®
 ColorQube™ 
9301/9302/9303
Safety and Regulations
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©2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents 
of this publication may not be reproduced in any form without permission of Xerox Corporation.
XEROX®, XEROX and Design® and ColorQube® are trademarks of Xerox Corporation in the United States and/or other countries.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in 
subsequent editions.
Document...

ColorQube™ 9301/9302/9303
Safety and Regulations327
Contents
Notices and Safety   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  328
Safety Labels and Symbols  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  329
Operational Safety Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Notices and Safety
ColorQube™ 9301/9302/9303
Safety and Regulations 328
Notices and Safety
Please read the following instructions carefully before operating the equipment. Refer to them as 
needed to ensure the continued safe operation of your equipment.
Your Xerox product and supplies have been designed and tested to meet strict safety requirements. 
These include safety agency evaluation and certification, and compliance with electromagnetic 
regulations and established environmental standards.
The...

Safety Labels and Symbols
ColorQube™ 9301/9302/9303
Safety and Regulations329
Safety Labels and Symbols
All warnings and instructions marked on or supplied with the product should be followed.
WARNING:This label alerts users to an area of the equipment which includes a sharp edge which 
could cause laceration in the event that extreme force is used on the guard which prevents contact 
in normal use. The edge is colored yellow to indicate the area which should be avoided.
WARNING:These labels alert users...

Operational Safety Information
ColorQube™ 9301/9302/9303
Safety and Regulations 330
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. 
These include safety agency examination, approval, and compliance with established environmental 
standards.
To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all 
times:
Electrical Supply
This section provides important electrical supply safety...