Vodavi Starplus Station User Guide

							46 CO Line Queue

SINGLE LINE TELEPHONE
To access an outside line:
1. Lift the handset.
2. Dial access code: 9, 801-823, 88+LLL (LLL = CO line number).
3. Dial telephone number.
CO Line Queue
If you wish to be placed on a waiting list for a particular 
outside line that is busy, to become available:
1. Press desired busy OUTSIDE LINE button,
-or-
Press the POOL button. (A busy tone will sound.)
2. Press the preprogrammed CO LINE QUEUE button (621).
3. Replace the handset or press the ON/OFF button.
To answer a queue:
If you hear ringing and an outside line of the line group or a 
LOOP button you queued onto is rapidly flashing:
1. Lift the handset or press the ON/OFF button.
2. Press the flashing OUTSIDE LINE button, or LOOP button.
To cancel a call back request:
1. Dial the CO Line Queue Cancel code [626] on the dial pad.
2. Replace handset or press ON/OFF button.

SINGLE LINE TELEPHONE
1. Dial an outside line access code, a busy tone will sound.
2. Briefly depress and release the hookswitch.
3. Dial [621]. A confirmation tone will sound.
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							Conference 47
Conference
Conference Combinations
Only stations that have conference enabled can institute a 
conference.
Add-On Conference -- Up to eight internal parties can 
engage in a conference, or seven internal parties with one 
external party. A maximum of five 8-party conferences (five 
external parties maximum) can be established.
Multi-Line Conference -- One internal station can engage in 
a conference with up to four outside parties.
Conference Procedures
8-button digital/electronic telephones can assign a Conference 
button by using feature code 624.
To establish a Conference:
1. Lift the handset.
2. Select an intercom station or dial desired outside party.
3. When called party answers, press the CONF button.
4. Add the next conference party by selecting another 
outside line or intercom station.
5. If the next conference party is an outside line and a busy or 
wrong number is encountered, press one of the conference 
parties on hold. This drops the busy or wrong number 
party. Press the conference button again and repeat step 4.
6. When the last party answers, press the CONF button twice. 
(All parties will be connected.)
A maximum of eight parties can be included in a 
conference.  
						

							48 Conference
To exit a Conference (controller only):
For a Single-line
 conference …
1. Press the ON/OFF button to ON.
2. Press the MUTE button, then replace the handset to 
monitor the conference.
For a Multi-line
 conference …
1. Press the HOLD button to place outside parties on hold. 
The Hold Timer starts. If one of the two parties is internal, 
that party is dropped.
2. Press CONF and hang up or press the ON/OFF button to 
leave the other conference parties still connected in an 
unsupervised conference. The CONF button flashes and the 
timer starts. There is a warning tone before the other 
parties are dropped.
To re-enter a Conference:
When the controller re-enters the conference, the disconnect 
timer is reset.
1. Lift the handset to re-enter a monitored conference.
2. To re-enter a conference placed on hold, repeat steps for 
establishing a conference.
3. To re-enter an unsupervised conference, lift the handset 
and press the flashing CONF button. The CONF button will 
light steady and a confirmation tone will sound.
To terminate a Conference, the conference initiator who is 
actively in the conference must:
Replace the handset or press the ON/OFF button to OFF.
To terminate an Unsupervised Conference:
Press the flashing CONF button while on-hook, all parties 
will be dropped. 
						

							Conference 49
To terminate a party during a Conference call:
1. Press the line button of the party you wish to drop.
2. Replace the handset or press the ON/OFF button.
3. Lift the handset or press the ON/OFF button.
4. Press the flashing CONF button.

SINGLE LINE TELEPHONE
To set up a Conference with one external and one other 
internal station:
1. Place an outside call.
2. Briefly depress and release the hookswitch to put the call 
on hold.
3. Dial the number of the internal station you wish to add.
4. When that station answers, briefly depress and release the 
hookswitch again. All three parties will be connected.
To set up a Conference with Personal Park:
1. While connected to an outside line, depress the hookswitch 
momentarily. The intercom dial tone will sound.
2. Dial [438]. The first call will be placed in personal park.
3. Dial the desired number for the second call.
4. Depress the hookswitch momentarily. The Intercom dial 
tone will sound.
5. Dial the code for SLT Conference Park [664]. All three parties 
will be conferenced.
6. Hang up to terminate the conference. 
						

							50 Dial-By-Name
Dial-By-Name
The system allows station users to dial extension numbers, or 
speed bins, by entering the name of a person that has been 
programmed for that station.
The system database allows entry of a name (alphanumeric) up 
to 24 characters in length for each station. The programmed 
name can be used for dial-by-name station users and in 
directory dialing.
(This feature should not be confused with the Name In Display 
feature.)
1. Dial the Dial-By-Name code [6

] on the dial pad,
-or-
Press the preprogrammed DIAL-BY-NAME flexible button.
2. Dial the person’s last name on the keypad as shown:
For Example … To search for the name BROWN, press 
[2][7][6][9][6].
1
A-2
B-2
C-2D-3
E-3
F-3
G-4
H-4
I-4J-5
K-5
L-5M-6
N-6
O-6
P-7
R-7
S-7T-8
U-8
V-8
*
OPER#
0
Q-7W-9
X-9
Y-9
Z-9 
						

							Directory Dial 51
When the system finds a unique numeric match to the 
name being dialed, the call will be placed to the station 
matching the name.
The intercom call will signal the station according to 
the H-T-P button.
If fewer than 8 digits are dialed, the numeric match is 
dialed after a 10-second interdigit time-out occurs, or if 
[#] is pressed.
Directory Dial
Display telephone users may view a list of up to 200 names 
from the System Directory on the station’s LCD display. You can 
dial the station or speed dial bin by pressing a single button.
Names placed in the Directory List may be associated to 
intercom numbers, System Speed dial bins, or entries in the 
Local Number/Name Translation Table. You may view the 
Directory List beginning with any letter of the alphabet, then 
scroll through the list either forward or backwards.
Directory Dialing may also be used to transfer a call from one 
station to another.
To view the Directory List:
1. Dial the Directory List dial code [680] on the dial pad,
-or-
Press flexible button programmed as a directory dialing 
button.
2. Press a button on the keypad that represents the letter of 
the alphabet, to begin viewing the list of names.
For example … press ing 2 once will producesnames 
starting with A. When 2 is pressed a second time, names 
that start with B will display. Pressing 2 a third time will 
display names that start with C. 
						

							52 Directory Dial
3. The alphabet is represented on the keypad as shown:
Names beginning with the letter chosen will show on the 
LCD display.
4. Dial [

] to scroll up (next entry) through the list,
-or-
Dial [#] to scroll down (previous entry) through the list,
-or-
Press another key to view the list for a different letter of the 
alphabet.
5. When the desired name displays on the LCD, press the 
SPEED button to automatically dial the destination station 
or outside phone number (via speed dial).
If there are no names in the Directory List 
beginning with the desired letter, a name with the 
next higher letter displays on the LCD display.
Letters “Q” and “Z” are not marked on many 
telephone keypads; however, the illustration 
above shows the correct keys used to access these 
letters.
1
A B C D E F
G H I J K L M N O
T U V
*
#
0
23
456
789
W X Y Z P Q R S
O P E R
A = 2
B = 22
C = 222 
						

							Do Not Disturb 53
To transfer a call using Directory Dialing while on a call:
1. Press the TRANS button.
2. Dial the Directory Dial Code [680] on the dial pad,
-or-
Press the flexible button programmed for directory dialing.
3. Press the digit associated with the person’s name and when 
it displays, press SPEED to automatically dial the 
destination station.
4. Hang up to complete the transfer.

SINGLE LINE TELEPHONE
Not applicable
Do Not Disturb
To activate Do Not Disturb:
Press the preprogrammed DND button (DND button lights 
steady), or dial [631] on the 8-button keyset. The DND 
button can be pressed while the phone is ringing to stop 
the ringing.
To remove Do Not Disturb:
Press the preprogrammed DND button or dial either [631] or 
[662]. The button LED will extinguish and DND is cancelled.
To activate One-time Do Not Disturb:
Press the preprogrammed DND button while you are off-hook 
and connected to a CO line or intercom call. The DND button LED  
will light, and off-hook tones at your station are cancelled.
Calls may be transferred to internal stations only. 
An attempt to transfer a call off-net (via a speed 
dial bin) results in the call recalling upon going 
on-hook. 
						

							54 Executive Override
To cancel One-time Do Not Disturb:
Replace the handset. The DND button LED will extinguish 
and DND will be cancelled.

SINGLE LINE TELEPHONE
To activate Do Not Disturb:
1. Lift the handset.
2. Dial [631].
3. Replace the handset.
To remove Do Not Disturb:
1. Lift the handset.
2. Dial [631] or [662].
3. Replace the handset.
Executive Override
Executive Override allows stations designated as “Executive” 
the ability to override and “barge in” on other keysets engaged 
in  C O L ine c onversation s. A c han ge in  volume may  oc cur on th e 
CO Line or intercom call after the barge-in occurs.
If you call a busy station:
1. Press the preprogrammed EXECUTIVE OVERRIDE button 
(625). The Executive station is bridged onto the CO line 
conversation in progress at the called station. An optional 
warning tone is presented to all parties prior to cut-thru.
2. Replace the Executive station handset to terminate the 
override.
Use of this feature when the executive override 
warning tone is disabled may be a violation of Federal, 
State or Local Laws, and an invasion of privacy. Check 
applicable laws in your area before using this feature.
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							Flash 55
Flash
When connected to an outside line:
Press FLASH to disconnect the outside line and reseize an 
outside line dial tone.
» » » 8-button telephone users can assign a FLASH button 
by using code [660].
Flash Key on Intercom
When connected to a page zone or another internal party:
Press FLASH to disconnect page or intercom call. An 
intercom dial tone will sound.
Flexible Button Programming
To program a flexible button (to use feature codes):
1. Press SPEED twice.
2. Press the button to be programmed (must be programmed 
in database as a flexible button).
3. Dial the desired code. A confirmation tone will sound.  
(Refer to the “Default Numbering Plan” on page 99, and the 
feature’s description  for any additional digits to enter). 
4. Press the ON/OFF button.
To program a flexible button (to use speed bin dialing):
1. Press SPEED twice.
2. Press the button to be programmed (must be programmed 
in database as a flexible button).
3. Press the SPEED button.
4. Dial the speed bin number. A confirmation tone will sound.
5. Press the ON/OFF button.