Vodavi Starplus Station User Guide

							26 Background Music (Optional)
Background Music (Optional)
To activate Background Music:
1. Dial [632] or press the preprogrammed BGM flexible button. 
The LCD displays:
 LCD Display for Triad 1/2/3 and XTS Systems
LCD Display for Triad-S Systems
2. Enter desired channel on the keypad. A confirmation tone 
will sound, and the music is audible through the speaker.
3. Press Volume Bar to change the volume. The LCD displays:
To deactivate Background Music:
1. Dial [632] again or press BGM flexible button.
2. Enter a [0]. A confirmation tone will sound and the music 
will discontinue.

SINGLE LINE TELEPHONE
The background music feature is not compatible with single 
line telephones.
0:OFF        1/2/3: CH-1/2/3
MMM DD YY HH:MM am
0:OFF        1:CH-1   2:CH-2
MMM DD YY HH:MM am
SPEAKER BGM [#########]
MMM DD YY HH:MM am 
						

							Call Back 27
Call Back
A station can initiate a call back request to another busy 
station. Once that station becomes idle, the station that left the 
call back request is signaled.
To leave a Call Back request when a number is busy:
1. Press the preprogrammed CALL BACK flexible button.
2. Replace the handset or press the ON/OFF button. When the 
busy station hangs up, you will be signaled.
3. Answer the call; the station you called will then be signaled. 
(If your station is busy when signaled, an automatic MSG 
will be placed at your phone.) Only one Call Back request 
can be left at a station; the second request will leave a 
message wait callback request.

SINGLE LINE TELEPHONE
To leave a Call Back request when a number is busy:
1. Briefly depress and release the hookswitch.
2. Dial [622] and replace the handset.
When the Automatic Call Back Timer is enabled, a 
call back request is automatically invoked anytime 
you listen to a busy intercom tone for a preset 
period of time (default = 3 seconds).
Only one Call Back request can be left at a station; 
the second request will convert to a message 
waiting request. 
						

							28 Call Coverage
Call Coverage
The Call Coverage feature provides the functionality for 
stations to answer calls for other stations by utilizing call 
coverage buttons. Visual and Audible status of ringing stations 
to an assigned coverage station are provided.
To assign a Call Coverage Button:
1. Press [SPEED] + [SPEED].
2. Press a desired flexible button.
3. Dial [647] for Non-Ringing or [646] for Ringing, followed by 
the station number to cover. A confirmation tone will 
sound.
After button is assigned, and that station receives a call:
1. You will receive audible and/or visual indications after a 
programmable period of time: an internal ring tone, and/or 
the same flash rate as the incoming CO line ringing rate.
Ringing option = ringing, flashing Call Coverage LED, 
LCD display as in following illustration:
Non-Ringing option = flashing Call Coverage LED only 
(no ringing or change to LCD)
2. Then press the flashing COVERAGE flexible button,
-or-
Press the ON/OFF button.
The call is answered and will cease to ring at any other 
stations that may have the same coverage appearance.
CALL FOR STA XXXX
MMM DD YY HH:MM am
❑
Flex
Btn 
						

							Call Coverage 29
One of the following messages will display after the call is 
answered.
Non-network system or in same Node:
Network system with call passed across a switch:
XXXXXXXXX = Name of calling party
YYYYYY = Specific CO Line type being used (e.g., PRI #23)
HH:MM:SS = Amount of time on the call

SINGLE LINE TELEPHONE
This feature can cover SLT extensions, however an SLT cannot 
perform the call coverage function. The SLT extension need 
not be physically installed, only the SLT card must be 
installed.
CALL FOR STA XXXX
FROM STA YYYY HH:MM:SS
XXXXXXXXX CALLING
YYYYYY HH:MM:SS 
						

							30 Call Forward
Call Forward
The Call Forward feature allows a station the ability to have 
calls (internal or external) forwarded to a designated station, an 
ACD or UCD group pilot number, Voice Mail group number, or 
Hunt group. This feature must be enabled in admin 
programming.
To activate Call Forwarding:
1. Lift the handset or press the ON/OFF button.
2. Press the FWD button or dial [640].
3. Dial the appropriate forwarding condition code.
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer
4. Press the DSS button of desired station,
-or-
Dial the desired extension number where to forward calls, 
including ACD or UCD, Voice Mail, Hunt Group pilot 
numbers and Speed Dial bins for off-net forwarding.
5. Replace the handset or press the ON/OFF button.
To remove Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Press the FWD button or dial either [640] or [662]. A 
confirmation tone sounds and the FWD LED extinguishes.

SINGLE LINE TELEPHONE
The SLT operation uses the same procedures as used in 
Digital Telephone operation described above, except there is 
no FWD button. You must use feature codes 640 and 662. 
						

							Call Forward 31
Call Forward - External (Off-Net)
Stations are allowed to forward intercom and transferred CO 
line calls to an off-net location. The Call Forward Off-Net feature 
allows a station to reroute calls that would normally be lost. 
Calls can be forwarded to home or another off-net site. Initially 
ringing CO calls cannot be forwarded with this feature.
To activate Off-Net Call Forwarding:
1. Lift the handset or press the ON/OFF button.
2. Press the FWD button or dial [640] on the dial pad.
3. Dial [

] on the dial pad. Dial the speed bin number 
(9000-9019 or 9020-9999) that contains the number where 
calls are to be forwarded. A confirmation tone will sound 
and the FWD button LED is flashing.
4. Replace the handset or press the ON/OFF button.
To remove Off-Net Call Forwarding:
1. Lift the handset or press the ON/OFF button.
2. Press the FWD button or dial either [640] or [662]. A 
confirmation tone sounds and the FWD LED extinguishes.

SINGLE LINE TELEPHONE
The SLT operation uses the same procedures as used in 
Digital Telephone operation described above, except there is 
no FWD button. The user must use the 640 feature code to 
activate and 662 to clear.
Call Forward - Follow-Me
The Follow Me feature lets a user who is away from their 
station, activate/deactivate call forwarding from another 
station in the system. This lets the user forward their calls to 
their current location or into Voice Mail, ACD/UCD, Hunt 
Groups, or to any other station in the system. When this call 
forward is activated, all calls presented to the forwarded station 
forward to the destination station immediately. 
						

							32 Call Forward
To activate Follow Me Call Forwarding:
1. Lift the handset or press the ON/OFF button.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial station number of the station from which forwarding is 
desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer
5. Dial the three- or four-digit destination number where calls 
are to be forwarded. (Station, Voice Mail, ACD/UCD, or Hunt 
Groups.)
6. Replace the handset or press the ON/OFF button.
To remove Follow Me Call Forwarding:
1. Lift the handset or press the ON/OFF button.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to 
be cancelled.
4. Dial [6] (regardless of the forward condition).
5. Redial the same station number. Confirmation tone sounds 
and FWD LED extinguishes.
To establish Follow Me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA 
access code, if applicable.
2. Dial the Follow Me Forward code [642] on the dial pad.
3. Dial the station number of the station from which 
forwarding is desired.
4. Dial the appropriate forwarding condition code.
[6] = All Calls [8] = Busy
[7] = No Answer [9] = Busy/No Answer 
						

							Call Park 33
5. Dial the three- or four-digit destination number where calls 
are to be forwarded. (System Speed Bin, Station, Voice Mail, 
ACD/UCD, or Hunt Groups.) A confirmation tone sounds; 
five seconds later a dial tone is received.
To remove Follow-me Call Forwarding (off-site location):
1. Dial into the system on a DISA or TIE trunk. Enter the DISA 
access code, if applicable.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3. Dial the station number of the station that forwarding is to 
be cancelled.
4. Dial [6] (regardless of the forward condition).
5. Redial the same station number. Confirmation tone sounds; 
5 secs later = dial tone.
Call Park
Call Park - Personal
Each digital telephone in the system can place a call into a 
personal park location and then later retrieve that call from the 
originating station. Intercom calls and CO line calls can be 
placed into the stations’ personal park location. Calls parked in 
a personal park location are subject to the system call park 
recall timer. A station retrieving a personal parked CO call must 
have either a direct CO line appearance or an available loop 
button to retrieve the parked call.
To park a call, while connected to an outside line:
1. Press the TRANS button. The caller is put on Exclusive Hold.
2. Dial the Personal Park location [438] on the dial pad,
-or-
Press the preprogrammed PERSONAL PARK button. A dial 
tone will sound. 
						

							34 Call Park
To retrieve a Parked Call:
Dial Personal Call Park location code [438] on the dial pad,
-or-
Press the preprogrammed PERSONAL PARK button. A talk 
path will be established between the two parties.

SINGLE LINE TELEPHONE
While connected to first call:
1. Depress the hookswitch momentarily. An intercom dial 
tone will sound.
2. Dial [438]. The call is placed in personal park.
3. Dial desired number for second call.
4. Depress the hookswitch momentarily. An intercom dial 
tone will sound.
5. Dial [438]. The first call is returned and the second call will 
be placed into personal park.
Call Park - Station
Call park (by station number) allows calls to be parked at 
stations, thus allowing for expanded park locations.
While connected to an outside line:
1. Press the TRANS button.
2. Dial [439] + [XXX] (XXX = station number).
To retrieve a Station Park Call:
Dial [# 6] + user’s station number, while at the user’s 
telephone or from any telephone in the system.
-or-
Dial [438] from the user’s station.
The user can alternately connect to the other call 
by doing a hook flash and dialing [438] as many 
times as necessary. 
						

							Call Park 35

SINGLE LINE TELEPHONE
The SLT operation uses the same procedures as used in 
Digital Telephone operation described above, except there is 
no TRANS button. The user must use 438 and hookflash 439 
feature codes.
Call Park - System
An outside line can be placed into one of eight parking 
locations and can be retrieved by any station that has a direct 
line appearance or an available Loop button. Parked calls have 
their own recall timer that recalls the originating station, and if 
still unanswered, the Attendant(s).
An outside line may also be placed into a station park location. 
The station user then dials a code followed by their station 
number to retrieve the call.
To consult, page, or call an internal party while connected 
to an outside line:
1. Press the TRANS button, or press the CALL PARK flexible 
button. The caller will be put on hold.
2. Dial the parking location (430 to 437), or press the 
preprogrammed CALL PARK flexible button. A confirmation 
tone will sound.
3. If a busy tone is received, press TRANS twice and dial 
another park location, or press the CALL PARK flexible 
button for a different parking location.
To retrieve a Parked Call:
1. Lift the handset or press the ON/OFF button.
2. Press the [#] button.
3. Dial the parking location (430 to 437) where the call was 
parked, or press the preprogrammed CALL PARK flexible 
button.