ViewSonic Projector Pro9500 User Manual

96
ViewSonic
  Pro9500
Maintenance
Replacing the internal clock batter y
This projector has internal clock that uses a battery. When 
the clock of the network function does not work correctly, 
please try solution by replacement of the battery:  HITACHI 
MAXELL, part number CR2032  or CR2032H.OPEN
CLOSE
OPEN
CLOSE
OPEN
CLOSE
OPEN
CLOSE
Raised dot
Battery
Knob
Battery     
Cover
1. Turn the projector off, and unplug the power cord. Allow 
the projector to cool sufficiently.
2. After making sure that the...

97
ViewSonic
  Pro9500
Maintenance
Other care
In order to ensure the safe use of your projector, please have it cleaned and 
inspected by your dealer about once every year.
1.Turn the projector off, and unplug the power cord. Allow the projector to cool 
sufficiently.
2.After making sure that the projector is cool adequately, lightly wipe the lens 
with a commercially available lens-cleaning wipe. Do not touch the lens 
directly with your hand.
If the lens is flawed, soiled or fogged, it could cause...

98
ViewSonic
  Pro9500
Troubleshooting
Troubleshooting
If an abnormal operation should occur, stop using the projector immediately.
Otherwise if a problem occurs with the projector, the following checks and measures are 
recommended before requesting repair. 
If this does not resolve the problem, please contact your dealer or service company . They 
will tell you what warranty condition is applied.
►Never use the projector if abnormal operations such as smoke, 
strange odor, excessive sound, damaged...

99
ViewSonic
  Pro9500
Message Description
The internal temperature is rising.
Please turn the power off, and allow the projector to cool 
down at least 20 minutes. After having confirmed the 
following items, please turn the power ON again.  
 • Is there blockage of the air passage aperture?
 • Is the air filter dirty?
 • Does the peripheral temperature exceed 35°C?
 • Is the setting for FAN SPEED appropriate? 
For details on FAN SPEED, refer to FAN SPEED of 
SERVICE in the OPTION menu. If the...

100
ViewSonic
  Pro9500
Troubleshooting
Regarding the indicator lamps
When operation of the LAMP, TEMP and POWER indicators differs from usual, 
check and cope with it according to the following table.
For the  SECURITY  indicator, see SECURITY INDICATOR in the SECURITY menu.
POWER 
indicator LAMP 
indicator TEMP 
indicator Description
Lighting
In 
Orange Turnedoff Turned
off
The projector is in a standby state.Please refer to the section “Power on/off”.
Blinking
In 
Green
Turned off Turned
off
The...

101
ViewSonic
  Pro9500
Troubleshooting
Regarding the indicator lamps (continued)
• When the interior portion has become overheated, for safety purposes, 
the projector is automatically shut down, and the indicator lamps may also be 
turned off. In such a case, disconnect the power cord, and wait at least 45 minutes. 
After the projector has sufficiently cooled down, please make confirmation of the 
attachment state of the lamp and lamp cover, and then turn the power on again.NOTE
POWER 
indicator LAMP...

102
ViewSonic
  Pro9500
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects
About the phenomenon confused with a machine defect, check and cope with it 
according to the following table.
PhenomenonCases not involving a machine defectReference 
page
Power does not  come on.
The electrical power cord is not plugged in.
Correctly connect the power cord.15
The main power source has been interrupted during 
operation such as by a power outage (blackout), etc.
Please disconnect the...

103
ViewSonic
  Pro9500
Troubleshooting
Phenomena that may be easy to be mistaken for machine defects (continued)
PhenomenonCases not involving a machine defectReference 
page
Sound does not  come out. The signal cables are not correctly connected.
Correctly connect the audio cables.
10 ~ 14
The MUTE function is working.
Restore the sound pressing  MUTE or VOLUME +/- button 
on the remote control. 19
The volume is adjusted to an extremely low level.
Adjust the volume to a higher level using the menu...

104
ViewSonic
  Pro9500
PhenomenonCases not involving a machine defectReference 
page
Video screen
display freezes. The FREEZE function is working.
Press FREEZE button to restore the screen to normal.
28
Colors have a faded- out
appearance, or Color tone is  poor. Color settings are not correctly adjusted.
Perform picture adjustments by changing the COLOR TEMP, COLOR, 
TINT and/or COLOR SPACE settings, using the menu functions.34, 39
COLOR SPACE setting is not suitable.
Change the COLOR SPACE setting to...

105
ViewSonic
  Pro9500
PhenomenonCases not involving a machine defectReference 
page
The computer 
connected to the 
USB TYPE B  port 
of the projector 
does not start up.The computer cannot start up in the current hardware 
configuration.
Disconnect the USB cable from the computer, then 
reconnect it after starting up the computer. 12
RS-232C does  not work. The SAVING function is working.
Select NORMAL for STANDBY MODE item in the SETUP menu.45
The COMMUNICATION TYPE for the CONTROL port is 
set to...